4/10 Poor
Dylan
Oct 6, 2025
Liked: Cleanliness
“24/7 check-in” doesn’t quite fit. Nobody was around at 5 p.m., and the number on the desk for “Danielle” went straight to dead air. Eventually, someone who seemed to work there appeared but couldn’t check me in, so I left my name and number on a scrap of paper from the pile on the counter. It seemed she couldn’t even get ahold of the manager. Although kind, I sensed frustration, as if this is a common occurrence.
I met another couple who’d been unsuccessfully waiting two hours to check in. We were in town for the same wedding, so we left for the event and tried again later. Around 8 p.m. (between dinner and the dance), a staff member finally came out-likely after spotting me on camera-and confirmed with the cleaner my room was ready. Zero enthusiasm or customer service-maybe she caught me taking photos, who knows-but at least I got a key. I checked in using the same forms they’ll later supply as scratch paper, complete with a spot for your credit-card number (which I chose not to fill out).
The deadbolt didn’t work, the shower had unique patchwork, the bathroom door didn’t close, and I got only a third of a roll of TP-but the place was surprisingly clean thanks to housekeeping. Overall, about what you’d expect after reading reviews; however, the check-in process is concerning. Luckily, being a guy, I didn’t feel too unsafe after pushing a recliner in front of the door before nodding off to sleep.
Dylan
Stayed 1 night in Oct 2025
