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Vila Gale Collection Palacio dos Arcos

5.0 star property
Riverwalk hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Vila Gale Collection Palacio dos Arcos

Bar (on property)
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, individually decorated, desk
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Oeiras Parque
    ‪18 min walk‬
  • Carcavelos Beach
    ‪4 min drive‬
  • Belém Tower
    ‪8 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪17 min drive‬

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Room options

View all photos for Premium Double or Twin Room, Balcony, Sea View

Premium Double or Twin Room, Balcony, Sea View | Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Balcony, Sea View

  • Sea view
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Double Room Single Use, Balcony

  • 355 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony, Pool View

Balcony view

Double or Twin Room, Balcony, Pool View

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room (+1 Child Extra Bed)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room (+1 Child Extra Bed)

  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Oeiras

Located in Paco De Arcos within a mile (2 km) of Oeiras Parque, Vila Gale Collection Palacio dos Arcos is within a few miles (5 km) of Jamor National Sports Center. This 5-star hotel welcomes guests with 76 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Oeiras Parque - 18 min walk - 1.0 mile
  • Carcavelos Beach - 4 min drive - 2.8 miles
  • Belém Tower - 8 min drive - 5.5 miles
  • Jerónimos Monastery - 10 min drive - 5.9 miles
  • Costa da Caparica Beach - 22 min drive - 15.2 miles

Getting around

  • Paço de Arcos Station - 3 min walk
  • Rua Damião de Góis Stop - 9 min drive
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Queques da Linha - ‬6 min walk
  • ‪Restaurante Casa da Dízima - ‬1 min walk
  • ‪Restaurante Pátio Antico - ‬1 min walk
  • ‪Mokuzai Sushi - ‬2 min walk
  • ‪Restaurante A Marítima - ‬2 min walk

About this property

Vila Gale Collection Palacio dos Arcos

Riverwalk hotel with a full-service spa and free breakfast
At Vila Gale Collection Palacio dos Arcos, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Self parking is offered for EUR 12.50 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Furnished balconies or patios, minibars, and laptop-compatible safes are also available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,228 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1490
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 4156

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Frequently asked questions

Is free cancellation available at Vila Gale Collection Palacio dos Arcos?

Vila Gale Collection Palacio dos Arcos provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Vila Gale Collection Palacio dos Arcos?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Vila Gale Collection Palacio dos Arcos on Jun 12, 2025 start from $329.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Vila Gale Collection Palacio dos Arcos?

This hotel is situated in Paco De Arcos, close to Costa da Caparica Beach, Carcavelos Beach, and Belém Tower. You'll also find Oeiras Parque and Jamor National Sports Center within a short drive.

Is parking available on site at Vila Gale Collection Palacio dos Arcos?

Yes, parking is offered for EUR 12.50 per day.

Is a spa located at Vila Gale Collection Palacio dos Arcos?

Satsanga is the hotel's spa and services include hydrotherapy, body treatments, and massages.

Does Vila Gale Collection Palacio dos Arcos include a casino at the property?

No, Vila Gale Collection Palacio dos Arcos doesn't have a casino.

Is there an indoor pool at Vila Gale Collection Palacio dos Arcos?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Vila Gale Collection Palacio dos Arcos?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Vila Gale Collection Palacio dos Arcos have a hot tub?

Yes, this hotel has a spa tub.

Does Vila Gale Collection Palacio dos Arcos have a restaurant that serves breakfast?

Yes, Vila Gale Collection Palacio dos Arcos serves free buffet breakfast each morning from its restaurant.

Does Vila Gale Collection Palacio dos Arcos allow pets to stay free of charge?

No, pets aren't allowed at Vila Gale Collection Palacio dos Arcos.

Does Vila Gale Collection Palacio dos Arcos have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Vila Gale Collection Palacio dos Arcos?

The closest major airport to Vila Gale Collection Palacio dos Arcos is Cascais (CAT), which is 6 mi away (17 minutes by car). Another top airport is Humberto Delgado Airport (LIS), which is located 14.1 mi away (34-minute drive).

Are there rooms with balconies at Vila Gale Collection Palacio dos Arcos?

Yes, every guestroom at Vila Gale Collection Palacio dos Arcos comes with a furnished balcony with some featuring sea or pool views.

Vila Gale Collection Palacio dos Arcos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 350 out of 440 reviews
Rating 8 - Good. 77 out of 440 reviews
Rating 6 - Okay. 10 out of 440 reviews
Rating 4 - Poor. 2 out of 440 reviews
Rating 2 - Terrible. 1 out of 440 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. Obrigado!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Anandhi

Stayed 3 nights in Jun 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Stayed 4 nights in May 2024

10/10 Excellent

Fernanda, Berkhamsted

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesper

Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

himanshu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel with five star label

Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Stayed 4 nights in Sep 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish stay - great pool and view to the sea

Stayed 2 nights in Sep 2023

10/10 Excellent

Pethrow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel.

Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place thoroughly recommend it
Stayed 3 nights in Jul 2023