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Ouro Grand By Level Residences

4.0 star property

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Exterior
Fridge, microwave, oven, stovetop
Studio | Private kitchen | Fridge, microwave, oven, stovetop
Deluxe Apartment, 2 Bedrooms | In-room dining
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
R. do Crucifixo 6, Lisbon, Lisboa, 1100-182
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, blackout drapes

Deluxe Apartment, 2 Bedrooms

  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms, Terrace, City View

Egyptian cotton sheets, premium bedding, blackout drapes

Duplex, 2 Bedrooms, Terrace, City View

  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Ouro Grand By Level Residences is within a 5-minute walk of popular attractions such as Commerce Square and Santa Justa Elevator. This 12-room, 4-star apartment building has in-room conveniences like kitchenettes, dining areas, and refrigerators.
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What's nearby

  • Commerce Square - 2 min walk - 0.1 miles
  • Rua Augusta Arch - 3 min walk - 0.2 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 12 min walk - 0.7 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬2 min walk
  • ‪Pastelaria Néné - ‬2 min walk
  • ‪Delirium Café Lisboa - ‬2 min walk
  • ‪Brew - ‬1 min walk
  • ‪Cotidiano - ‬1 min walk

About this property

Ouro Grand By Level Residences

Guests of Ouro Grand By Level Residences enjoy features like free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. Staff members are on hand to provide concierge services and luggage storage.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a dining area. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an espresso maker and an ironing board. Housekeeping is not available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 35 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 75862/AL

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Ouro Grand Level Residences Apartment Lisbon
Ouro Grand Level Residences Apartment
Ouro Grand Level Residences Lisbon
Ouro Grand Level Residences
Ouro Grand By Level Residences Lisbon
Ouro Grand By Level Residences Apartment
Ouro Grand By Level Residences Apartment Lisbon

Frequently asked questions

Are free cancellation options available at Ouro Grand By Level Residences?

Ouro Grand By Level Residences offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Ouro Grand By Level Residences?

This apartment is situated in Lisbon City Center, just steps from Commerce Square, and within a 10-minute walk of Rossio Square and Santa Justa Elevator. You'll also find Avenida da Liberdade and Castle of São Jorge less than a mile away.

Will I be able to park at Ouro Grand By Level Residences?

No, there isn't parking at this apartment.

Does Ouro Grand By Level Residences include a casino at the property?

No, Ouro Grand By Level Residences doesn't have a casino.

Is there an indoor pool at Ouro Grand By Level Residences?

No, there is no indoor pool at this apartment.

Is Ouro Grand By Level Residences good for couples?

Couples staying at this apartment will appreciate amenities like Egyptian cotton sheets and a kitchenette as well as concierge services.

Are there hot tubs at Ouro Grand By Level Residences?

No, there isn't a spa tub at this apartment.

Does Ouro Grand By Level Residences feature a restaurant that includes a breakfast menu?

No, Ouro Grand By Level Residences doesn't have a restaurant that serves breakfast.

Does Ouro Grand By Level Residences allow pets to stay for free?

No, pets aren't allowed at Ouro Grand By Level Residences.

Are there connecting rooms at Ouro Grand By Level Residences?

No, there aren't connecting guestrooms at this apartment.

How far is the airport from Ouro Grand By Level Residences?

The closest major airport to Ouro Grand By Level Residences is Humberto Delgado Airport (LIS), which is 9.6 mi away (34 minutes by car). Another top airport is Cascais (CAT), which is located 13.8 mi away (36-minute drive).

Can I book a room with a balcony at Ouro Grand By Level Residences?

Yes, some apartments at Ouro Grand By Level Residences offer a terrace and may feature city views.

Ouro Grand By Level Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient and walkable area. Staff were very helpful and responsive. The apartments are spacious, clean, and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tal

Traveled with family
Liked: Cleanliness, room comfort

Perfect location for family gateway in Lisbon

Great location, smooth self check-in, clean house with all amenities you need. Would highly recommend it to anyone who's visiting Lisbon.
Stayed 1 night in Jul 2024

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Charli

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to everything. Apartment is very spacious and was ready ahead of schedule
Stayed 2 nights in Jul 2023

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, room comfort

Perfect place for a city break with a young family

Central location with excellent access to shops, pastels road and restaurants. Check in was easy and the apartment was fully stocked with milk, breakfast and amenities for the family. Just perfect!
Stayed 3 nights in Jul 2023

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, room comfort

March visit

My friend and I had a lovely stay in Lisbon. The only issue we had was a beeping sound that didn't stop. Couldn't figure out where it was.
Stayed 6 nights in Mar 2023

8/10 Good

Oxana, St.Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, everything is walking distance, Don't think to rent and drive around. Very narrow streets, no parking, crowded. Uber is very cheap. Apartment was clean, big. Bed was terrible, you couldn't turn around without shaking all bed, mattress very uncomfortable, my husband had back pain, so, he could not get up in the morning. We did not care about their breakfast much except fruits. Breakfast was milk (every day 1 L) juice, loaf of bread (every day fresh one) or plain sandwich rolls, yogurt, cheese , cereal, fruits. We end up with 4 L of juice, milk, bags of bread. I emailed to them asking not to bring it anymore because we don't eat it. We just didn't want to waist the food. It was so many coffee shops with amazing pastries around, we were eating there. Who wants to eat plain boring food in the room?! :) It was safe in the area. We would stay there again. Also their check in time 3pm, we came 35 min early, and we have to wait exactly 3pm.
Stayed 4 nights in Mar 2023

10/10 Excellent

Tonya, BLAINE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about Ouro Grand: the food, location and accommodation were amazing!

10/10 Excellent

Kushak

Stayed 1 night in Mar 2023

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Could have been so much better. Disappointing!
Stayed 4 nights in Feb 2023

10/10 Excellent

Kristine M

Traveled with family
Liked: Cleanliness, room comfort

Great location!!

Beautiful apartment! Spacious very clean, comfortable and in a great location! Tram 28 stops right on the corner! Great communication and very friendly! They have a storage room to hold luggage if you arrive early and self check in is very easy! We had a great time! Would highly recommend a stay here!
Stayed 1 night in Oct 2022

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is large, modern and clean. It is in a convenient location close to public transportation.
Stayed 1 night in Sep 2022

10/10 Excellent

Orlene

Traveled with family
Liked: Cleanliness, room comfort

Highly recommend this place !

Staying at Ouro Grand by Level Residences was an experience. Great location, the unit that we stayed in (1K) was spacious, clean, great furniture and very safe ! The daily breakfast was really appreciated and the times that I seek for additional services was superior. Highly recommend this place !
Stayed 4 nights in Sep 2022

10/10 Excellent

Owen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment was so beautiful and stylish and had many thoughtful details. The continental breakfast was delicious. The host kindly prepared a baby crib for us which we are appreciative of.
Stayed 1 night in Aug 2022

10/10 Excellent

Erika, alexandria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations! Would highly recommend!
Stayed 4 nights in Jul 2022

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond expectations. Friendly manager and doorman. Soo was fantastic. Nice fruit, food and breakfast provided. Room was very roomy and comfy with all the amenities needed for a family and more. Location was perfect. Will definitely recommend and if ever back in Lisbon I will be glad to visit again.
Stayed 7 nights in Jul 2022

10/10 Excellent

Tu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Debra

Stayed 2 nights in Jun 2022

8/10 Good

Ken

Stayed 1 night in Jun 2022

10/10 Excellent

Oana Alexandra

Traveled with group
Liked: Cleanliness, room comfort

Large apartment in the center

Great apartment with everything you may need. Amazing location and quality furnishings.
Stayed 1 night in Jun 2022

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, room comfort

Perfect stay for our family of 4!

This was the first time booking an apartment through hotels.com. Our place was perfect. We found a great rate for a 2 BR / 2 Bath. The arrival was easy and we were able to store luggage with the doorman. The delivery of fresh bread and the stocking of the frig was great. Felt like they had gone to the market for us. Super clean. Great location. Awesome cafe right downstairs. I am going to lol for more apartment booking options back in the US as well.
Stayed 1 night in Jun 2022

10/10 Excellent

Barbara S

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, comfortable apartment with a delightful roof-top terrace. Even has a washing machine and a complete kitchen - but no microwave. We loved staying here and will visit again. Amazing location - close to everything or transportation very close by. Lovely staff, easy to get keys. Even helped us store our luggage after check-out.
Stayed 2 nights in May 2022

10/10 Excellent

LEONARDO P, El Paso

Liked: Cleanliness
Stayed 2 nights in Mar 2022

10/10 Excellent

LEONARDO, El Paso

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very nice and super comfortable, it is located in a good place.
Stayed 1 night in Mar 2022