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Help Yourself Hostels - Restelo

2.0 star property
Hostel in Lisbon with a 24-hour front desk

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Photo gallery for Help Yourself Hostels - Restelo

Individually decorated, individually furnished, free WiFi
Terrace/patio
Interior detail
Interior detail
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277
  • Place, Jerónimos Monastery
    ‪17 min walk‬
  • Place, Pastéis de Belém
    ‪18 min walk‬
  • Place, Belém Tower
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, free WiFi

Standard Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory) | Individually decorated, individually furnished, free WiFi

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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The price is $203
Nov 28 - Nov 29
Total with taxes and fees
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About the neighborhood

Lisbon

Located in Restelo, Help Yourself Hostels - Restelo is within a mile (2 km) of sights such as Jerónimos Monastery and Pastéis de Belém. This 30-room hostel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.
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What's nearby

  • Restelo Stadium - 12 min walk - 0.7 miles
  • Jerónimos Monastery - 17 min walk - 0.9 miles
  • Pastéis de Belém - 18 min walk - 1.0 mile
  • Belém Cultural Center - 18 min walk - 1.0 mile
  • Belém Tower - 3 min drive - 1.2 miles

Getting around

  • Belem Station - 3 min drive
  • Cç. Ajuda (GNR) Stop - 18 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Jorge d'Amália - ‬17 min walk
  • ‪Mestrias - ‬19 min walk
  • ‪Anemia - ‬18 min walk
  • ‪Manápula - ‬19 min walk

About this property

Help Yourself Hostels - Restelo

Hostel in Lisbon with a 24-hour front desk
At Help Yourself Hostels - Restelo, guests have access to free WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Other amenities include refrigerators, ovens, and dishwashers.

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Be Lisbon Hostel Intendente
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The price is $67
Nov 28 - Nov 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodations

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 7:00 PM
  • Check-out: 3:00 PM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Frequently asked questions

Are free cancellation options available at Help Yourself Hostels - Restelo?

Help Yourself Hostels - Restelo provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see around Help Yourself Hostels - Restelo?

This hostel is situated in Restelo within a short 20-minute walk of Jerónimos Monastery. You'll also find Belém Tower and Marquis of Pombal Square within a short drive.

Will I be able to park at Help Yourself Hostels - Restelo?

No, there isn't parking available at the hostel.

Does Help Yourself Hostels - Restelo feature a casino on the premises?

No, Help Yourself Hostels - Restelo doesn't have a casino.

Will I find an indoor pool at Help Yourself Hostels - Restelo?

No, there is no indoor pool at this hostel.

What amenities will couples enjoy at Help Yourself Hostels - Restelo?

Amenities at this hostel that appeal to couples include a terrace and a 24-hour front desk.

Are there hot tubs at Help Yourself Hostels - Restelo?

No, there isn't a spa tub at this hostel.

Does Help Yourself Hostels - Restelo have a restaurant with a breakfast menu?

No, Help Yourself Hostels - Restelo doesn't have a restaurant that serves breakfast.

Will Help Yourself Hostels - Restelo allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Help Yourself Hostels - Restelo for a fee of EUR 5 per pet, per night. A deposit of EUR 50 per stay is collected.

Does Help Yourself Hostels - Restelo have connecting rooms?

No, this hostel doesn't feature connecting guestrooms.

How far is the airport from Help Yourself Hostels - Restelo?

The closest major airport to Help Yourself Hostels - Restelo is Humberto Delgado Airport (LIS), which is 8.3 mi away (24 minutes by car). Another top airport is Cascais (CAT), which is located 10.3 mi away (22-minute drive).

Are there rooms with balconies that I can book at Help Yourself Hostels - Restelo?

No, there aren't any rooms with balconies at Help Yourself Hostels - Restelo.

Reviews

Help Yourself Hostels - Restelo Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 29 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 8 out of 70 reviews

Reviews

8/10 Good

Vishwanath

Stayed 2 nights in Jul 2025

10/10 Excellent

Galia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great people, everyone was helpful and attentive! Definitely recommend for someone looking for a comfortable and economic place.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in May 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo e muito confortável

Gostei muito! A limpeza é muito bem feita todos os dias, os atendentes são bem educados. As camas são bem confortáveis e a roupa de cama é nova, com toalha boa também. O ambiente é bem confortável e prezam pelas regras e a ordem. Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Stayed 24 nights in Mar 2025

10/10 Excellent

Zeke

Stayed 1 night in Feb 2025

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation. Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation. Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Stayed 2 nights in Jan 2025

2/10 Terrible

Arul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024

10/10 Excellent

evaristo nunes de andrade, SINGAPORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hostel com um staff de primeira.
Stayed 1 night in Jan 2024

2/10 Terrible

jander

Stayed 1 night in Oct 2023

10/10 Excellent

Simar

Stayed 1 night in Sep 2023

10/10 Excellent

Isabella

Traveled with family and small children
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
Stayed 2 nights in Jun 2023

8/10 Good

Mario

Stayed 7 nights in Sep 2022

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Abdel Hamid

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for family with kids
Stayed 1 night in Sep 2021

6/10 Okay

Mats Mazen Jafar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kort vistelse

Kändes otryggt av män som går runt med underkläder, sent på natten och mycket rökeri vid entrén som vår rum ligger över.
Stayed 5 nights in Aug 2025

8/10 Good

NORA

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
O local é bom, mas tem poucas opções de transporte para o centro.
Stayed 1 night in Jul 2025

6/10 Okay

MANA

Traveled with family and small children
値段に合った施設です。 日本人の清潔の感覚だと少し合わないかもしれません。
Stayed 1 night in Jul 2025

8/10 Good

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Achei bem limpo, a localizacao foi boa o pastel de Belém, Jerónimos, torre de Belém 20 min andando. O uber em. Portugal é barato vale a pena.a coisa que nos encomodou bastante foi a cama que por ser de ferro fazia muito barulho quando a gente se mexe e o banheiro poderia ter alguns ganchos para pendurar nossas coisas. No mais gostei da estadia, foi a opcao mais barata de Lisboa.
Stayed 4 nights in Apr 2025

2/10 Terrible

Souhila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible a fuir

Bonjour Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel Personnel agressive , c’est des voleurs . Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps . Question sécurité vous n’êtes pas en sécurité avec ces gens là .
Stayed 5 nights in Mar 2025

6/10 Okay

giovandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Não ruim para 1 noite

Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
Stayed 1 night in Feb 2025