Raffles Hainan

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Raffles Hainan

Stunning corridor leading to a serene pool area, surrounded by natural stone and wood accents.
Relax by the pool surrounded by palm trees and a clear ocean view.
Relax in this stylish room with a large bed, sofa, and desk area, offering a view of the outdoors.
Enjoy al fresco dining on the hotel's inviting outdoor terrace, surrounded by comfortable seating and a view of the interior dining space.
Relax in a spacious room with expansive views of the surrounding landscape, featuring a bar area, sofas, and a balcony.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Clearwater Bay Avenue,, Yingzhou Town, Lingshui, Lingshui, Hainan, 572427
  • Haitang Bay
  • Wuzihzhou Island Beach
  • Qingshuiwan Golf Club
    ‪4 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪49 min drive‬

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Room options

Grand Villa (Pool)

  • Sleeps 8
  • 2 Double Beds

Suite, 1 Double Bed, Private Pool (Clear Water Bay)

  • Sleeps 3
  • 1 Double Bed

Family Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Family Room, 2 Twin Beds, Balcony

  • Sleeps 4
  • 2 Twin Beds

Raffles, Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

Suite, 1 King Bed, Garden Area (Clear Water Bay)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Clearwater Bay)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Private Pool

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Grand Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Grand Room, 2 Double Beds

  • Sleeps 14
  • 2 Double Beds

Premium Villa, 1 King Bed (Pool)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Private Pool

  • Sleeps 3
  • 2 Queen Beds

Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Suite, 1 Double Bed, Private Pool (Bay)

  • Sleeps 3
  • 1 Double Bed

Premium Suite, 1 Double Bed (Bay)

  • Sleeps 4
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, Private Pool

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, Private Pool

  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed (The Writer's)

  • Sleeps 6
  • 1 Double Bed

Royal Villa, 2 Double Beds, Private Pool

  • Sleeps 7
  • 2 Double Beds

About the neighborhood

Lingshui

Raffles Hainan places you 2.4 mi (3.8 km) from Qingshuiwan Golf Club. This 321-room, 5-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Qingshuiwan Golf Club - 4 min drive - 2.3 miles
  • China Duty Free Sanya Duty Free Shop - 21 min drive - 16.0 miles
  • Yalong Bay Tropical Paradise Forest Park - 39 min drive - 32.1 miles
  • Yalong Bay - 42 min drive - 30.6 miles
  • Nanwan Monkey Island Nature Reserve - 43 min drive - 27.4 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 55 min drive

Restaurants

  • ‪海南莱佛士酒店 - ‬1 min walk
  • ‪鸿星荟 - ‬16 min drive
  • ‪茴香庭 - ‬15 min drive
  • ‪雅居乐清水湾 - ‬5 min drive
  • ‪三亚海棠湾世知大酒店 - ‬14 min drive

About this property

Raffles Hainan

Luxury resort on the beach, with 3 outdoor pools
Guests of Raffles Hainan have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, a sauna, and outdoor tennis courts.
LCD TVs come with satellite channels and DVD players, and guests can stay connected with free wired internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include furnished balconies, iPod docks, and dining areas. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle up to 40 km
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 238 for adults and CNY 119 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 地沙村全日制餐厅
  • 大堂吧
  • 心畅酒吧
  • 意味海鲜餐厅
  • 百味中餐厅

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Motor boating
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (8,504 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 625.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 625.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hainan Raffles
Raffles Hainan
Raffles Hainan Hotel
Raffles Hainan Hotel LingShui
Raffles Hainan LingShui
Raffles Hainan Resort Lingshui
Raffles Hainan Resort
Raffles Hainan Resort
Raffles Hainan Lingshui
Raffles Hainan Resort Lingshui

Frequently asked questions

Is a free cancellation option available at Raffles Hainan?

Raffles Hainan provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Raffles Hainan?

This resort is located in Lingshui, close to Qingshuiwan Golf Club and Yetian Ancient Village.

Is there parking available at Raffles Hainan?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Raffles Hainan?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, hydrotherapy, and reflexology.

Does Raffles Hainan have a casino?

No, Raffles Hainan doesn't have a casino.

Is there an indoor pool at Raffles Hainan?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Raffles Hainan a good place to stay for couples?

This beachfront resort offers many amenities for couples such as a beach bar and 3 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Raffles Hainan?

Yes, this resort has a spa tub.

Does Raffles Hainan feature a restaurant that includes a breakfast menu?

Yes, Raffles Hainan has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Raffles Hainan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles Hainan.

Are there connecting rooms at Raffles Hainan?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Raffles Hainan?

Yes, every guestroom at Raffles Hainan comes with a furnished balcony with some featuring ocean or garden views.

Does Raffles Hainan have a wedding venue?

There are wedding services available at Raffles Hainan if that's in your vacation plans.

Raffles Hainan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yu-er

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is my second time here. Great breakfast buffet! So many options, my family enjoyed a lot. Hotel is a bit old… I need to push super hard to close my room door. I booked a private pool room but the pool doesn’t look clean… Overall the experience was good because of the breakfast but prob wont come back again unless they renovate or have new activities going around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, use of water- pools, fountains, overflows- particularly well presented and contributes to an atmosphere of calm. Numerous small sculptures representing all the birds on the island are a particular delight, too. Lagoon pool is gorgeous- shaded, winding and calm in areas even when children and families are playing in other areas. The spa is particularly tranquil and the services are designed to promote calm and wellness. What makes this hotel different from the other 5 star properties on the island, however, is the staff. Their willingness to please and their determination to provide excellent service is without doubt the best I have seen in China. Raymond, BeiBei, Walt, Jane, Chef Eric ... so many names that could be mentioned, including the new GM, Gerry, who is determined to make this property truly outstanding. We have stayed in countless properties throughout China, including Hainan Island- this is the best so far. Not everything is perfect yet- but the potential and determination are there. It is one of the few hotels in China to which we will return. This hotel understand what 5 stars should mean.
Stayed 8 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2021

8/10 Good

MARCOS

Liked: Room comfort
It is not what I expected from Raffles...
Stayed 7 nights in Dec 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed at Hainan Island. On the night of the 26th, the day before, I asked the staff in the lobby. Does the hotel have a currency exchange service? One girl told me that without this service, I can go to a nearby bank. So I went to the bank twice the next day and waited for an hour. But the bank asked me why I didn't redeem it at the hotel? The hotel you live in has always cooperated with our bank and can exchange currency directly. I was very surprised. I don't understand why the female staff told me that I didn't exchange the service. It was because of this that our trip was completely paralyzed. We were all very angry because we spent a lot of time at the bank. I didn't even think that such a high-class hotel could not even meet such a low service requirement. When I left the hotel, I asked another staff member if I could exchange money. Like the bank, she was sure that the hotel had this service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jessica, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve ever stayed! Raffles is great! Expedia on the other hand is not. I had a horrible experience with them on the rest of my travels. Be sure when after you book call the hotel, verify the address and information. My experience with the other hotels that I booked was that the address was 3 hours on the other side of town and their phone number didn’t work! But as far as Raffles, it was the only thing they got right. However I recommend going straight to the Raffles website and booking it through them. ✌
Stayed 1 night in Jul 2019

8/10 Good

Fritha, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistent and friendly.

Clearwater Bay is about 60 minutes north of Sanya airport. We took the free shuttle there (take free airport shuttle bus to temporary car park, then jump on Raffles shuttle for 2 hours) ...and returned to the airport by private car from RMB600 (50 mins). Would recommend the Italian restaurant and the one downstairs from it at the resort. Very pricey meals - especially as it's pretty much the only place on the block up and running. Much development happening in the bay. But this doesn't impact on the resort. The spa is mighty fine and the staff are super friendly. We stayed during the low season and not only got a great upgrade but a very late checkout to match our evening flight. Highly recommend the premium ocean view rooms looking over the beach front. Watch out for the beach umbrellas, they do not filter the sun rays even if you are shaded. This was the second visit to this hotel. May book again for next year as service and delivery were consistently high for most aspects. English is not fluent for most staff. But it is functional and they seemed to be trained in the basics and take pride in their work.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

Hotel's in-room book recommended few tourist places but I asked hotel's staff how could I get there, they said very far, 80/90km away to Luihuitou, Famous Kuan Yin temple, Tianyahaijiao etc all too far. Told me to stay in the hotel instead! And the taxi cost will be extremely high to get me back and forth. Very unhappy about the arrangement made by hotel for my transport pick up to airport. They told me it would cost me RMB/CNY300 for an empty car to pick me up at 6am on my departure, I agreed to it. However on the day, after I boarded the private taxi, the driver told me it is RMB/CNY350. I said the night before hotel did call to confirm for me but why they had to increase the price again?? Very dishonest. Also, at check into hotel, I requested for non smoking room the hotel staff told me the whole hotel is smoke free. I said ok. However my room had ash tray and matches and sofa table carpet had been burnt by cigerattes. I asked the hotel staff was it smoking room or non smoking room I was given, the reply I got was they cannot control guests who choose to smoke! I told them if your hotel is smoke free, you have the rights to stop guests from smoking and fine them if caught smoking! Any other international hotels are strict with their regulations and I am very surprised that this Raffles Hainan is not!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service

Overall has been a very good service hotel. Only need to have more variety for food choices.

10/10 Excellent

Batyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Clive, Milano, Italy.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undiscovered Relaxation Paradise

We had a wonderfully relaxing holiday at Raffles. A very stylish and luxurious break and felt like we were the only ones the the entire time. Great food and amazing service from all the staff. There are staff absolutely everywhere just waiting to help and assist you in any way you need them to. The beach and pools are ideal to relax in or swim in. The rooms are all huge and make you feel very much at home with all the creature comforts you could hope for. A truly relaxing holiday location that would also be an ideal honeymoon location given the relax and service. We will definitely go again. Worth going all that way for.

6/10 Okay

Bielka

Traveled with family
Liked: Cleanliness

Esperaba mucho más de este hotel Raffles

Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática.
Stayed 1 night in May 2025

10/10 Excellent

chi wah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工服務細心就到,餐廳食物有質素,有機會會再度入住
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

YUNXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的出游,独特的新年体验!

陵水雅居乐来福士酒店,发挥了来福士一贯的完美体验,入住非常的棒,下次来海南一定还会来来福士!
Stayed 3 nights in Feb 2019

10/10 Excellent

SHOUCHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

jiandong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设置非常好,服务很棒,就是位置比较偏,去海棠湾和亚龙湾都需要30分钟以上的车程
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Veronica, São Paulo

Liked: Cleanliness, property conditions & facilities, room comfort

Muito bom, porém overpriced

A estrutura e comodidades do hotel correspondem a um hotel 5 estrelas, porém achei que o serviço poderia ser melhor. Muitos funcionários não falam ou entendem inglês, no momento do check in nem a recepcionista nem o gerente souberam me passar informações sobre a comemoração do Ano Novo nos restaurantes e bar do próprio hotel. Me disseram que iriam verificar e que me ligariam em 5 minutos, porém nunca recebi a ligação. Pudemos fazer o late check out (às 14h) sem nenhum custo. A area da piscina é muito boa, na praia há infraestrutura do hotel. O hotel fica bem afastado da cidade, não há opções do que fazer fora do hotel na região.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort