Hotel San Agustin Riviera3.5 out of 5.0
Recent guest reviews
During our road trip in Peru we stayed three times at this hotel and for three times we had rooms on the thirteenth floor, once we had suite B (so it was an upgrade for us as we paid for a standard room) and twice the same standard room. Overall our rooms were clean but the furniture was very dated. The bathroom was clean as weel (with bidet), with basic amenities such as shower gel, shampoo and conditioner. We were lucky we had rooms on the 13th floor as windows are old with thin glass, so the noise coming from the street was not a problem for us, but I assume that if we had a room on a lower floor this would have been a big problem. The air conditioning never worked during the three periods we spent at this hotel so the rooms were hot and we had to ask for a fan. Given that it was summer and the weather was hot even at night, this is something I don't accept from a hotel which gives itself three stars. Breakfast was very poor. Anyway, the hotel has a big private area for parking the car and this is very important in a city like Lima. Staff were friendly and helpful. The location is good, central and close to Plaza San Martin, even if the area at night doesn't seem very safe.
Stayed there for 3 nights in early December - very unsatisfying! Unfriendly / uninterested reception staff Rooms appeared not clean at all. Had a little desk - but no chair An extremly small bathroom Loud ttraffic noise all night long - very poor windows that offered no sound protection whatsoever Extremly poor breakfast
Pro: Nice and friendly staff. Breakfast ok. Not that bad located. You can walk the most important thing in 20 minutes. Welcome drink (pisco sour) Contra: The bathroom could be cleaner. No aircondining, just ventilator. Very old the whole Hotel, could need a renovation. Loud, because the windows are also old and thin. Resume: We did not get what we expected, but it could have been worser. This hotel is between 2 and 3 stars international standards i would say.
Not in the safest area , while I did walk to the plaza , I was warned by others to be careful . It's is a seedy area, prostitution and drugs . Hotel looked good from lobby . I stayed on thirteenth floor . Room was basic and cramped . Poor view and window acess Neither heater or fan worked , or maybe it was just power point . Breakfast was poor Staff were friendly and helpful but not a hotel I recommended for the price . It was clean but furniture was very dated
Quick overnight at this hotel after flying in late at night (hotel was booked at the last minute). A bit of a trek from the airport, nothing special and check in took a while, but the room was clean. Not the neighborhood we were looking for and we had another hotel booked in southern Lima for the next night.
thru British Airways I booked one night in San Agustin Colonia(sister hotel of San Agustin Riviera Lima,Peru); however, after arriving at Colonia, I was informed that my confirmation reservation was not valid and the hotel was full//so I was shipped to Rviera//arriving at 2am//the beds were small although clean; however the bathroom was not clean with cracked tiles etc.//the hotels blamed british airways and other than paying for the extra taxi did nothing//the breakfast was not impressive with instant coffee//I will be discussing this with British Airways
Hotel is in downtown Lima. Room have carpet flooring, window, centrally AC (though dont know if it worked as while I stayed there weather was already very very cold & did not need AC). Breakfast was better than some other Hotels I stayed in as they served 2 juice, tea, coffee, Milo, hot milk, 2-3 types of breads, butter, jam, salads, cheese, fruits while some others are poor in breakfast. Staff is supportive though the 1st day I asked for a taxi & they called some private taxi who asked too high charge thinking I dont know about it. When I negotiated saying I know what the charge it they reduced it by 30%.
First of all thr negative: Definitely the location of this hotel is lousy, and everything is old since the hotel is several decades old. Definitely not the place for someone arriving to Lima for the first time. It is close to the best of downtown Lima but the surrounding streets are dangerous but this can be solved by making a cab pick you up or using the parking garage and taking your own car. Rooms are noisy due to heavy street traffic, rooom views are not inspiring at all. However the positive aspects which make it a good deal: *Great Price *rooms are very clean *beds are very comfortable *lots of closet space and hanging areas *closets are provided with extra pillows and matresses *even though amenities are simple, they are newly replaced daily *the breakfast buffet even though it's small it varies everyday (I stayed 4 nights and it was never the same) *staff are very polite, friendly and helpful *the wifi connection is acceptable and works fine *rooms are huge I judge hotels in the basis of two basic aspects: bed comfort and food and both here are great, the rest are not that important. Since prices here are very affordable it turns out to be a great deal. Definitely it is a good option if you wish to save money or if you come in for business purposes and need to stay close to downtown, or if you only need the hotel for a good night's sleep. I will definitely return and do recommend it.
We chose this hotel on the recommendation of a travel agency as it was supposedly close to the airport. We were only looking for a place to spend the night enroute to Cuzco but after a 42 dollar cab ride (non negotiable), we made it to the hotel. The driver told us to get out of the car on the Hotel Side..... Though the staff was friendly, the hotel did not meet our expectations. The room was hot and stuffy and the window opened on to a busy, noisy street. Not a good area to stay in at all, with prostitutes lining the street across from the hotel and the room being only bare bones. I don't know why you would stay here for any length of time. As it was were were here for barely 8 hours while awaiting our next flight.
The website for the hotel said there was shuttle service, but that you needed to arrange for it 24 hours in advance. I called and left message after message 3 days prior to arrival up until my arrival date. When I landed at the airport it was obvious there would be no shuttle service. Since no one at the hotel would answer the phone, I had to decide if I wanted to just spend the night in the airport and wait for my early flight, or catch a cab to the hotel. I was tired and opted for a bed in a nice three and a half star hotel, which I had already paid for. Catching a cab proved to be a bigger challenge than I thought. It turns out most cab drivers wont drive to that part of town at night. Once I found a driver on the outside of the airport who was willing to take me to the San Augistin for a small fortune, I discovered why it was such a challenge to get a ride. The historic Spanish colonial buildings were all but boarded up at night and the lonely streets were home to the homeless and the strays. When we arrived to the hotel the Cab driver pulled up to the empty looking building with dark windows and pulled my luggage from the trunk. I pulled open the front doors to the hotel lobby only to discover they had been secured shut with large chains and a wood plank on the opposite side. A professional looking man appeared from the shadows of the vacant lobby and unwrapped the chains and removed the wood block that kept the building secure. The lobby was dated and dark but clean. The nice lady behind the desk pulled my registration information and provided me with a hard key she pulled from a wall of boxes like they would do in an old-time movie. My room was on an upper floor, so I took the rickety elevator. The elevator was most likely original to the rest of the building; it was old and I had a sense that it was unreliable, but I was paranoid from the moment I got to the hotel. The elevator safely climbed the floors as the numbers lit up one after another until arriving at my floor; with an echoing DING the elevator doors opened and I entered a long tiled hall. My 3.5 star room was at the end of the hall and I had no idea what to expect. The reverberations of my footsteps followed me down the long lonely corridor to an open door with same room number found on my registration. The door was left open about 4 inches and behind that 4 inch gap was total darkness. I slid my hand along the wall to feel for a light switch which wasn't in an obvious location forcing me to enter the unsecured dark room with all the caution of a samurai warrior. My fist were tightly clinched and ready to strike as I followed the wall feeling for a light switch or lamp, or TV, or anything that could shed some light. I made my way to the bed table and turned on the lamp which revealed my 3.5 star guest-room! The AC was nothing more than a box fan, the TV was a rectangle cube nearly as old as me and 7 times my age in TV years. The beds were twins and the bedding was sketchy but on closer inspection, the sheets were of a high quality and well laundered with the exception of a possible tiny blood stain on one and a cigarette burn on the coverlet. I continued to inspect the room to ensure I was alone and then did my regular critter inspection. The inspection is routine for me but this one was in-depth and I can conclusively say the bed was free of bugs and the sheets were well laundered. I continued on to the bathroom, the tiles were dated, but clean, the fixtures were so historic they were nearly cool again; nevertheless, the 3.5 star standard amenities were absent. The room was hot and the box fan was dressed in dust, so I opted to open the windows rather than use the amazing cooling device. I clicked on the TV and uncomfortably settled into the bed as I watched late night American TV with the distractions of the barking stray dogs which surround the hotel at night. I awoke from a night of broken sleep with a sigh of relief that I had only booked the room for one night. I enjoyed a hot shower with plenty of pressure and quickly got ready. I made my way to the lobby where the helpful staff hailed me a taxi and I made my way to the airport confident I would never use an opaque booking site in Lima ever again. This hotel would never meet the minimum qualifications of any of the 3.5 star hotel brands used as examples when describing the potential hotel. Buyer beware!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Cercado de Lima, Hotel San Agustin Riviera is within a 10-minute stroll of sights such as Nuestra Senora de Guadalupe National School and Andres del Castillo Mineral Museum. This 160-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a conference center. It's in central Lima and also a short walk from Plaza San Martin and Museum of Italian Art.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All of Hotel San Agustin Riviera's 160 rooms are individually furnished and have an array of amenities, including refrigerators, minibars, and safes. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Rooms also include phones.
Hotel San Agustin Riviera features free WiFi in public areas, a conference center, and a business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for PEN 116.20 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, a gift shop, and a porter/bellhop.
Reviews from Trip Advisor
19.0% of guests recommend this hotelTotal of 86 reviews