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Crown Hotel Lilongwe

3.0 star property

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Photo gallery for Crown Hotel Lilongwe

Executive Room | Premium bedding, minibar, in-room safe, desk
Reception
Meeting facility
Building design
Executive Room | Premium bedding, minibar, in-room safe, desk

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Kamuzu Procession Road, M1, Daud Complex, Lilongwe
  • Place, Old Town Mall
    ‪2 min walk‬
  • Place, Lilongwe City Mall
    ‪10 min walk‬
  • Place, Lilongwe Golf Course
    ‪16 min walk‬
  • Airport, Lilongwe (LLW-Kamuzu Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lilongwe

Crown Hotel Lilongwe is a short stroll from Old Town Mall and Lilongwe City Mall. This 3-star hotel welcomes guests with 42 rooms and conveniences like free valet parking, a 24-hour business center, and a conference center.

What's nearby

  • Old Town Mall - 2 min walk - 0.1 miles
  • Lilongwe City Mall - 10 min walk - 0.6 miles
  • Lilongwe Golf Course - 16 min walk - 0.9 miles
  • Kamuzu Central Hospital - 4 min drive - 1.9 miles
  • Bingu National Stadium - 8 min drive - 4.1 miles

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 23 min drive

Restaurants

  • ‪Coco's - ‬5 min drive
  • ‪Wimpy - ‬2 min drive
  • ‪KFC - ‬2 min drive
  • ‪Bombay Palace - ‬9 min walk
  • ‪Food Worths - ‬4 min drive

About this property

Crown Hotel Lilongwe

Guests of Crown Hotel Lilongwe enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 20 per person one-way. The 24-hour front desk has staff standing by to help with access to locker space, dry cleaning/laundry, and concierge services. Additional amenities include free newspapers, a terrace, and a water dispenser.
Guests can expect to find flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Balconies or patios, minibars, and coffee makers are other standard amenities.

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  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Crown Lilongwe
Crown Hotel Lilongwe Hotel
Crown Hotel Lilongwe Lilongwe
Crown Hotel Lilongwe Hotel Lilongwe

Frequently asked questions

Is a free cancellation option available at Crown Hotel Lilongwe?

Crown Hotel Lilongwe provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do close to Crown Hotel Lilongwe?

This hotel is located in Lilongwe, just steps from Old Town Mall. You'll also find Lilongwe City Mall and Lilongwe Golf Course less than a mile away.

Is parking available on site at Crown Hotel Lilongwe?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Crown Hotel Lilongwe have a casino on the premises?

No, Crown Hotel Lilongwe doesn't have a casino.

Is there an indoor pool at Crown Hotel Lilongwe?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crown Hotel Lilongwe?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and a rainfall showerhead.

Does Crown Hotel Lilongwe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crown Hotel Lilongwe have a restaurant with a breakfast menu?

Yes, Crown Hotel Lilongwe serves free continental breakfast each morning from its restaurant.

Does Crown Hotel Lilongwe allow pets to stay for free?

No, pets aren't allowed at Crown Hotel Lilongwe.

Does Crown Hotel Lilongwe have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Crown Hotel Lilongwe?

The closest major airport to Crown Hotel Lilongwe is Lilongwe (LLW-Kamuzu Intl.), which is 16.9 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Crown Hotel Lilongwe?

Yes, every guestroom at Crown Hotel Lilongwe comes with a balcony/patio.

Crown Hotel Lilongwe Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 4 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
WiFi was not working during our entire stay 🙄 breakfast is mediocre.
Stayed 7 nights in Sep 2019
Verified

4/10 Poor

Melanie

Disliked: Amenities
The only reason why I didn’t leave during my stay was because everything was paid in full, and I wasn’t in the mood to deal with the refund issues. During our entire stay the WiFi was not working...and when we asked it was always “they are working on fixing it.” Some of the staff need more training in customer service.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL!!!!! Staff couldn’t care less. Hotel was full of prostitutes so we asked to terminate our reservation and cut our stay short. I gave 48 hours notice that we were leaving. Hotel has refused to refund the rest of my stay, costing me over $750. I spent a month trying to get the money back. Owner eventually said he would refund after I involved a local community member, but I never received the refund.
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind, it’s close to shoppin Mall and sososo bus terminal. The bed is big, room is clean. I wanted to go early morning to Mzuzu, but I didn’t catch taxi, but the staff bring my bag to bus terminal by walk as same price. I misunderstood with Clown lodge, it’s seems different accommodation, should be careful especially arriving at night time. The pot didn’t work, a bit loudly music neighbor on weekend.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Crown hotel is located strategically in heart of the business district of the town. The staff are excellent and hospitable people. The building and the facilities require overhauling and regular maintenance. I battled with mosquitoes, ants, and cockroaches throughout the stay. They however provided mosquitoe net for me to sleep in. There is a restaurant with limited choice of menu especially for international guests. Breakfast was average but they need to upgrade their cooking skills. The eggs! There is no bar for relaxation in the evening which makes life boring. Overall, I'll rate my stay average.
Stayed 7 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Room clean and bathroom clean but fittings all rather “tired”. Staff very pleasant and helpful so ok value for money
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Uncomfortable place

I came back after one day as per my booking. I had left a piece of luggage for storage and I received it back without any problem. Staff polite but as in my stay 2 days earlier, the air-con did not work. At least this time, I was informed at check-in there was a problem with the air-con and a big fan had been provided. Interestingly, two days earlier when I had complained to the duty manager there were so many problems, he promised me a good room when I come back. I said "I'll believe it when I see it". Unfortunately, I was right to be skeptical about his "promise". Clearly there are many rooms with defective air-con or they have no understanding of customer service or just do not care behind the polite talk and smiles..
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hardly anything functional

This was a terrible stay. The air-con was at 25C and could not be adjusted - it did not recognise remote control and could not be adjusted manually. I called reception at 8 pm and again at 8.15 pm but the person who was supposed to attend to it did not. I fell asleep and woke up at 11 pm with noise in the corridor and feeling hot. Someone came and tried a couple of remotes and said they do not work. The TV remote control did not work There was a fridge but it did not work. Could connect on wifi but so slow it was useless I was on the 1st floor and there were many people talking in the corridor around 11 pm. Not sure how often this happens - it was a Sunday night. In the early hours, someone knocked on my door several times and when I opened the door, he apologised for mistaking rooms. There were a few insects in the bathroom. There were mosquitoes in the room but a bednet was provided. At one point, for about 15 minutes, electricity went off and it was dark for a while. There was also a problem with the toilet flush with water continuously flowing from the tank to the bowl. At 11.30pm after complaining, the dutty manager offered to move me to another room but I refused as it did not want to repack and re-unpack everything at this time. I requested a fan which was provided. It is not unusual that 1 or 2 things do not work but here there were only one or two things which were OK like hot water! It was within walking distance of a shopping centre, supermarkets,etc
Stayed 1 night in Sep 2018
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, WiFi and breakfast

Great location walking distance from ShopRite grocery store, mini shopping mall with plenty of restaurants. The hotel is 5 minute walk to Coffee Hill Spa. The room was spacious and had a balcony, stong wifi in room, cable TV, air conditioning, refrigerator. Shower had rainfall showerhead. The restaurant serves great breakfast. I did not try other meals or their travel service.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly safe but a bit run downed but for that price hard to find any better in Lilongwe
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 3 nights in May 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Corneliu

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Frost

Liked: Staff & service
Stayed 1 night in Jun 2018