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The St. Regis Lhasa Resort

5.0 out of 5.0

The St. Regis Lhasa Resort

5.0 out of 5.0

Recent guest reviews

The rooms are big, clean and beautiful. We had a nice view to the Potala Palace. The service was really good. Get ready to walk a lot inside of the resort, the rooms are far away from the reception. Is has spa and swimming pool, but they close to early and I didn't have the opportunity to use it.

Not far from the main travel spots in Lhasa such as Potala Palace, Jokhang Temple..., the location of St. Regis Lhasa have the balance between convenience and quiet. When I just enter the lobby. I am quite impressed by the arts and it’s full of religion decorations. Also you can see the Potala Palace from the lobby. That’s immediately made me feel peaceful and relax. Service was nice, staffs welcome you with warm smile. The butler show me around the property after check in finished. Giving brief introduction of the hotel as well. Room is big, but have to say that it is not in good conditions. Too dilapidated and can easily find stains on the wall especially on bath room. And the lighting is too dim, sometime at night you can never get enough light for reading. The room provided the humidifier could help you to get rid of the dry of Lhasa weather that’s a plus. The swimming pool is so cool, nice Chinese decorations, the golden colour of water, and a huge dragon sculpture on the wall. Feel like you are swimming with the dragon in a Chinese palace. Awesome! The breakfast here wasn’t so good. You can have a lot choices but most of them are not tasty, will suggest to skip breakfast in this hotel. The same issue happen in a lot of hotels in China. No people line up when checkin/ out. But the fun thing is the FO staff are just allow them cut the line in front of me. Which I stand in front of the front desk around 15-20 mins. There have 4 staffs standing at the lobby but no one would like to arrange the line that give me a very bad experience when I check out the hotel.

A friend recommended the hotel and I heard from several people it would be the best hotel. I do not have a comparison to another hotel in Lhasa. However, it is clean, the rooms are big, the views are great, the location perfect, the staff friendly, but the bar is a bit boring, the pool opening opened to late or closed to early and the breakfast is ok. Anyway I was happy staying there and would recommend it.

The rooms are very spacious, comfortable and very well equipped. The have kettle, hairdryer, safe and most things you can possibly need. The staff (even if they don’t speak very good english) try their best to help you and assist you with everything you need. The breakfast is quite nice and the facilities are really good.

There is a wonderful view of the Potala Palace from the balcony just off the main lobby. Rooms are scattered in different buildings lending to an isolated feeling. Very spacious room with comfortable bedding and a nice soaking tub. Breakfast buffet is outstanding.

The St. Regis brand is well known throughout the world as an International hotel. The hotel in Lhasa does not meet this standard. I can imagine that the hotel rates very highly among local businessmen but the poor training of the staff, the lack of international food choices, and the lack of English language skills make this hotel a real challenge for the international traveler.

St Regis is a great choice in Tibet. We had a Garden Room Suite and liked it very much. The suite is extremely spacious with an equally spacious ensuite with his and her sinks, shower, and bathtub. It was nice that the room opened up to the beautiful and serene garden which at the time was blooming with cherry blossoms which made it quite special. The staff were professional and helpful but we particularly liked Lisa from Reception, Sandy, from Butler Service and Yishi from Room Concierge. All three offered great service and are great ambassadors for the hotel brand. We also liked the location of the hotel. Barkhor Street is a 15-minute walk away or an easy 5 -10 minute taxi ride. There were quite a few very good restaurants that are in walking distance (if you are up for it) or a short taxi ride away. The location is great especially if you want to explore surroundings after tours or have options for dinner (apart from the hotel). All in all, it was a great choice and a great stay and we highly recommend staying here whilst exploring beautiful Lhasa and its surrounds.

The rooms with a Potala Palace are spacious and comfortable. We stayed for 5 nights and the hotel is unbeatable in views and location - you can walk out into the old town and be mesmerised by the temples and pilgrims. The hotel is reasonably well run but don't expect western luxury hotel standards of service. The food is so so - more appropriate to Chinese tourists than to Europeans and although the staff are willing they struggle to cope at busy times and their English is pretty limited. Having said that, if you want to spend an enjoyable and relaxed time in Lhasa, this is definitely the best place to stay in its class.

Today is my first night of a 6-night stay at the St Regis Lhasa. We booked a Lhasa Suite and the location was in a separate building far from the Main Building. Huge hassle to get to the room every time. There was also a problem with our door (very difficult to open) and the A/C was broken so our room was boiling hot. We were also missing towels and soap in one of the bathrooms. I had to downgrade rooms to move to the Main Building and no refund was offered. This is by far the worst St Regis I’ve ever stayed at and I’ve stayed at many around the world as a Marriott Platinum Elite member.

Excellent quality hotel in Lhasa. Rooms were big and spacious with quality furnishings on par with standards found in major cities. Tried both restaurants (Social and Yan Ting) for dinner, and again food quality was excellent at very reasonable prices. Location is great as it's an easy 10min walk to Jorkang st. Highly recommend.

No. 22 Jiangsu Road Lhasa Tibet

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Chengguan District, The St. Regis Lhasa Resort is adjacent to Tibet University and within a mile (2 km) of Jokhang Temple. This 5-star hotel welcomes guests with 199 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Have a drink at the wine bar or enjoy dining at one of 3 onsite restaurants like Social, which specializes in international cuisine and serves breakfast, lunch, and dinner. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and 42-inch an LCD TV with cable channels and a DVD player. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include a sitting area, a minibar, and free bottled water.


Property features

Guests staying at The St. Regis Lhasa Resort enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CNY 750 per room one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a ballroom, a garden, and a gift shop.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Deluxe Twin Room

Full 2 | Sleeps 3

Classic Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 648 reviews