Hotels with a Pool in Lexington, MO

"There was a cockroach in the wall of our room. While the staff were setting up the extra bed, the cockroach crawled back into the wall, and no one acknowledged it or apologized. I had originally booked a double queen room, but instead of moving us to the correct room or relocating us, an extra bed was brought in from the hallway where it was stored with other items and squeezed into the room. We waited a very long time for the bed to be set up.The maintenance staff who handled the bed were kind and professional. However, the two front desk staff members we interacted with—both at check-in and when we came down to report the issue—were very nonchalant, did not address the situation appropriately, and did not offer any apology, which made the experience even more frustrating and disappointing."

"The doors can be loud when being open and shut, there’s only 1 mirror in the bathroom and no full body mirror."

"Yes"