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Recent guest reviews

The property was in a good location near my friend I came to visit. However, I had attempted to change my reservation but NOBODY emailed, texted or called me to inform me that it was changed!! Therefore I came down on the original date and had to argue with two different people before it was taken care of. The hotel was FULL and my room on the third floor must have been near a water spill on the carpet or something because it smelled like mold. The next morning at breakfast, it was soo full of students participating in a volleyball tournament that I sat to eat near the front desk on a chair. I would have liked to have made myself a waffle but the students were crowded around that so I ate my breakfast sandwich and was on my way!!!

When taking shower & curtain is closed, there is not a hand support to prevent falling

Standing in front of the hotel, I could see that some window furnishings were in disrepair. Upon entering the room, the carpet looked dirty. The bathroom needed serious work as every handhold in the shower was loose and held in place with rusting sheet rock screws. There was a diagonal crack in the shower stall that had been patched. I would not stay here again.

Ilike how was convient to main road. It was close to a lot of business as well.

There were stains all over from where guest allowed their pets to use the bathroom. Would have been nice if certain rooms were kept clean and pet stain free for guests that don't have pets.

Pretty much, what you would expect from a Comfort Inn. Very nice property, convenient location to food and travel routes. Nice hot breakfast. Undergoing renovation, with new rooms being outstanding.

I enjoy the location of this hotel close to restaurants.

The staff were very friendly and helpful. The property itself was in extreme disrepair. Our room had several issues, including being dirty and having a broken toilet. Additionally, we stayed five nights and on the first night, reported to the desk that there were kids in the room above us jumping and screaming all night long ... we requested they speak to the parents in that room. The kids continued to jump and scream over our heads for the remaining 5 days / 4 nights we were there, without interruption. Very unpleasant.

Nobody at the front desk at arrival, had to wait at least 5 minutes. The person that finally showed up was very disinterested. My room was a disaster: fridge didn’t work, coffee maker was defect, ceiling lamp didn’t work, trash can had not been emptied, one light bulb was broken. Had to change the room, which turned out to be ok. When I returned to the front desk, the person was staring at his phone and ignored me. I waited, no reaction. I finally said “I am sorry, I don’t want to bother you, but could...”. I will definitely not return!

Location was great very easy to get too and out of

The hotel is in a great location and is easy access to the University of Kentucky .

Lobby area needed cleaning Pool clised all weekend.

The room was comfortable and quiet and the hotel's location was convenient.

Good location, helpful staff, knowledgeable about area.

The staff was very friendly and very helpful in providing information about the area.

It was a very nice and clean hotel. However in the description it says they have a hot tub but they do not.

Fieldstone Way Lexington KY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Beaumont Residential, Comfort Suites Keeneland is within a 10-minute drive of popular attractions such as Kroger Field and Rupp Arena. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 72 accommodations feature sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests of Comfort Suites Keeneland enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a library, and express check-out.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Suites Keeneland

Everyone (16) Couples (4) Family (10) Friends (1) Other (3)
3
Everyone

The property was in a good location near my friend I came to visit. However, I had attempted to change my reservation but NOBODY emailed, texted or called me to inform me that it was changed!! Therefore I came down on the original date and had to argue with two different people before it was taken care of. The hotel was FULL and my room on the third floor must have been near a water spill on the carpet or something because it smelled like mold. The next morning at breakfast, it was soo full of students participating in a volleyball tournament that I sat to eat near the front desk on a chair. I would have liked to have made myself a waffle but the students were crowded around that so I ate my breakfast sandwich and was on my way!!!

By on Aug 2, 2021

5
Everyone

By on Jul 30, 2021

3
Family

When taking shower & curtain is closed, there is not a hand support to prevent falling

By on Jun 1, 2021

2
Family with small children

Standing in front of the hotel, I could see that some window furnishings were in disrepair. Upon entering the room, the carpet looked dirty. The bathroom needed serious work as every handhold in the shower was loose and held in place with rusting sheet rock screws. There was a diagonal crack in the shower stall that had been patched. I would not stay here again.

By on May 3, 2021

4
Family with small children Family

Ilike how was convient to main road. It was close to a lot of business as well.

By on May 27, 2020

4
Everyone

By on Nov 10, 2019

Review comment responded on Nov 12, 2019

Thank you for your feedback, we appreciate it. Please visit us again, it was a pleasure having you.

3
Business Business

There were stains all over from where guest allowed their pets to use the bathroom. Would have been nice if certain rooms were kept clean and pet stain free for guests that don't have pets.

By on Oct 12, 2019

Review comment responded on Oct 15, 2019

Thank you for providing feedback regarding your recent stay with us here at the Comfort Suites Keeleand Airport Location in Lexington, Kentucky. We are aware of the problems that it has caused the hotel by accepting pets, and have decided to no longer accept them. It is the guests voice such as yours that allows us to make such decisions. With that being said, we appreciate you staying with us even though we fell short of meeting your expectations, and hope that you will give us another chance in the future to meet your lodging needs to your satisfaction.

5
Partner Couples Business Business

Pretty much, what you would expect from a Comfort Inn. Very nice property, convenient location to food and travel routes. Nice hot breakfast. Undergoing renovation, with new rooms being outstanding.

By on Jun 30, 2019

4
Business Business

I enjoy the location of this hotel close to restaurants.

By on Jun 10, 2019

3
Partner Couples Family

The staff were very friendly and helpful. The property itself was in extreme disrepair. Our room had several issues, including being dirty and having a broken toilet. Additionally, we stayed five nights and on the first night, reported to the desk that there were kids in the room above us jumping and screaming all night long ... we requested they speak to the parents in that room. The kids continued to jump and scream over our heads for the remaining 5 days / 4 nights we were there, without interruption. Very unpleasant.

By on May 26, 2019

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