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Shetland Hotel

3.0 star property
Hotel in Lerwick with a 24-hour front desk and a restaurant

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Photo gallery for Shetland Hotel

Sports bar
Front of property
Bar (on property)
In-room safe, desk, free WiFi, bed sheets
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Up-Helly-Aa Exhibition
    ‪11 min walk‬
  • Fort Charlotte
    ‪16 min walk‬
  • Shetland Museum
    ‪3 min drive‬
  • Lerwick (LSI-Sumburgh)
    ‪44 min drive‬

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Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 2368 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 2368 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 4510 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Lerwick

Shetland Hotel places you within a short walk of Up-Helly-Aa Exhibition and within a mile (2 km) of Lerwick Town Hall. This 64-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk - 0.6 miles
  • Lerwick Town Hall - 15 min walk - 0.8 miles
  • Fort Charlotte - 16 min walk - 0.9 miles
  • Shetland Museum - 3 min drive - 1.2 miles
  • Coastal Walk to the Knab - 3 min drive - 1.4 miles

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪Fjara Cafe Bar - ‬3 min drive
  • ‪Da Haaf Restaurant - ‬10 min drive
  • ‪Fort Cafe & Take Away - ‬18 min walk
  • ‪The Lounge Bar - ‬3 min drive
  • ‪The Cornerstone - ‬9 min drive

About this property

Shetland Hotel

Hotel in Lerwick with a 24-hour front desk and a restaurant
Guests staying at Shetland Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has wedding services.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

Languages

English

Similar properties

Exterior

The Queen's Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
6.0 out of 10, 55 reviews
$241 nightly
The price is $289
Jun 25 - Jun 26
Total includes taxes and fees
The Queen's Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

What's there to see around Shetland Hotel?

This hotel is located in Lerwick, a short 11-minute walk from Up-Helly-Aa Exhibition and also 17 minutes on foot from Lerwick Town Hall. You'll also find Fort Charlotte and Shetland Museum within a short drive.

Is parking available on site at Shetland Hotel?

No, this hotel doesn't offer parking.

Does Shetland Hotel feature a casino at the property?

No, Shetland Hotel doesn't have a casino.

Will I find an indoor pool at Shetland Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Shetland Hotel?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Does Shetland Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shetland Hotel feature a restaurant that includes a breakfast menu?

Yes, Shetland Hotel serves breakfast for a surcharge at Waterfront Bar & Grill.

Will Shetland Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shetland Hotel.

Are there connecting rooms at Shetland Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shetland Hotel?

The closest major airport to Shetland Hotel is Lerwick (LSI-Sumburgh), which is 25.8 mi away (40 minutes by car).

Can I book a room with a balcony at Shetland Hotel?

No, there aren't any guestrooms with balconies at Shetland Hotel.

Does Shetland Hotel host weddings?

Take advantage of the wedding venue at Shetland Hotel if you plan to say "I do" during your trip.

Shetland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 182 reviews
Rating 8 - Good. 82 out of 182 reviews
Rating 6 - Okay. 30 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 8 out of 182 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Stayed 8 nights in Sep 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back. Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
Stayed 7 nights in Aug 2024

4/10 Poor

Stephen

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Funniest checkin I've ever experienced

Stayed 1 night in Aug 2024

4/10 Poor

Tarina

Stayed 4 nights in Jul 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, comfortable bed and great menu selection.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group

Shetland hotel

Clean and comfortable room. Staff very attentive and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week’s stay in Lerwick

We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Stayed 7 nights in Jun 2024

4/10 Poor

alastair

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated decor. Most of the windows are dirty or have blown and need replacing
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Enjoyable Stay

The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Stayed 6 nights in Jun 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service

Excellent local food

Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Stayed 9 nights in Jun 2024

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Further from the town centre than I had imagined.
Stayed 1 night in Jun 2024

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local knowledge from reception is worth more than a guide book. Friendly and helpful staff
Stayed 10 nights in May 2024

10/10 Excellent

Michael, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!! The staff is top notch!!! We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go. Anything we needed, we were helped with. The breakfast is great quality and had a nice choice. Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious. Room service was amazing. We had a wonderful stay, and would stay again! We lived Shetland, and it is the people there who make it a special place to visit!! Thank you
Stayed 3 nights in May 2024

8/10 Good

JOHN

Traveled with group

Nice Stay in Leerwick

Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
Stayed 2 nights in May 2024

10/10 Excellent

ronald

Stayed 3 nights in Apr 2024

10/10 Excellent

Sally

There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

6/10 Okay

Michael

Business traveler
Stayed 1 night in Sep 2023

10/10 Excellent

Paul Kellond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023