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Shetland Hotel

3.0 star property
Hotel in Lerwick with a 24-hour front desk and a restaurant

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Photo gallery for Shetland Hotel

Sports bar
In-room safe, desk, free WiFi, bed sheets
Bar (on property)
Interior entrance
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Place, Up-Helly-Aa Exhibition
    ‪11 min walk‬
  • Place, Lerwick Town Hall
    ‪15 min walk‬
  • Place, Shetland Museum
    ‪3 min drive‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪44 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 2368 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 2368 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 4510 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Lerwick

Shetland Hotel places you within a short walk of Up-Helly-Aa Exhibition and within a mile (2 km) of Lerwick Town Hall. This 64-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk - 0.6 miles
  • Lerwick Town Hall - 15 min walk - 0.8 miles
  • Shetland Museum - 3 min drive - 1.2 miles
  • Clickimin Broch - 3 min drive - 1.4 miles
  • Coastal Walk to the Knab - 3 min drive - 1.4 miles

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪The Lounge Bar - ‬3 min drive
  • ‪Coffee And Friends - ‬2 min drive
  • ‪Kung Fu Cuisine - ‬20 min walk
  • ‪Da Haaf Restaurant - ‬10 min drive
  • ‪Thule - ‬3 min drive

About this property

Shetland Hotel

Hotel in Lerwick with a 24-hour front desk and a restaurant
Guests staying at Shetland Hotel enjoy free WiFi in public areas, laundry facilities, and wedding services. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This smoke-free hotel also has a banquet hall.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

Similar properties

Exterior

The Queen's Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
6.0 out of 10, 63 reviews
$120 nightly
The price is $144
Nov 8 - Nov 9
Total with taxes and fees
The Queen's Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

What's there to see around Shetland Hotel?

This hotel is located in Lerwick, a short 11-minute walk from Up-Helly-Aa Exhibition and also 17 minutes on foot from Lerwick Town Hall. You'll also find Clickimin Broch and Shetland Museum within a short drive.

Is there parking available at Shetland Hotel?

No, this hotel doesn't offer parking.

Does Shetland Hotel feature a casino at the property?

No, Shetland Hotel doesn't have a casino.

Will I find an indoor pool at Shetland Hotel?

No, there is no indoor pool at this hotel.

Is Shetland Hotel a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and wedding services at this hotel.

Does Shetland Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shetland Hotel feature a restaurant that includes a breakfast menu?

Yes, Shetland Hotel serves breakfast for a surcharge at Waterfront Bar & Grill.

Will Shetland Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shetland Hotel.

Does Shetland Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shetland Hotel?

The closest major airport to Shetland Hotel is Lerwick (LSI-Sumburgh), which is 25.8 mi away (40 minutes by car).

Can I book a room with a balcony at Shetland Hotel?

No, there aren't any guestrooms with balconies at Shetland Hotel.

Does Shetland Hotel host weddings?

Take advantage of the wedding venue at Shetland Hotel if you plan to say "I do" during your trip.

Reviews

Shetland Hotel Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 59 out of 201 reviews
Rating 8 - Good. 89 out of 201 reviews
Rating 6 - Okay. 34 out of 201 reviews
Rating 4 - Poor. 10 out of 201 reviews
Rating 2 - Terrible. 9 out of 201 reviews

Reviews

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit tired but the staff made up for it - the food service was excellent
Stayed 3 nights in Jun 2025

6/10 Okay

Sheila

Business traveler
Liked: Staff & service

Convenient.

Staff were all very friendly , but the hotel is rather dated & in need of a re vamp. The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing. Very expensive for quality of the hotel .
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
No probblems and our stay was great .but property needed some repair/maintenance.
Stayed 7 nights in Jun 2025

6/10 Okay

Caroline

Liked: Amenities
Disliked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Amenities
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Stayed 6 nights in Jun 2025

2/10 Terrible

Jennifer

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

john

Liked: Amenities
Plus point,VERY convenient for the ferry.to/from Aberdeen Negative points. Reception level on third floor. Utilitarian layout. Very inconvenient. Elevator arrangement to certain floors1
Stayed 4 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Stayed 2 nights in May 2025

8/10 Good

kenneth

Business traveler
Liked: Cleanliness, staff & service

All that is needed.

Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Kevin

Stayed 5 nights in Mar 2025

10/10 Excellent

Charles, Marchwood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Stayed 2 nights in Mar 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Stayed 8 nights in Sep 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back. Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
Stayed 7 nights in Aug 2024

4/10 Poor

Stephen

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Funniest checkin I've ever experienced

Stayed 1 night in Aug 2024

4/10 Poor

Tarina

Stayed 4 nights in Jul 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, comfortable bed and great menu selection.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group

Shetland hotel

Clean and comfortable room. Staff very attentive and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week’s stay in Lerwick

We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Stayed 7 nights in Jun 2024

4/10 Poor

alastair

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated decor. Most of the windows are dirty or have blown and need replacing
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Enjoyable Stay

The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Stayed 6 nights in Jun 2024