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Hotel Portal Lençóis

3.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Portal Lençóis

Lobby sitting area
Massages
Outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast included

Explore the area

Map
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000
  • Otaviano Alves Square
    ‪5 min walk‬
  • Casa de Cultura Afrânio Peixoto
    ‪7 min walk‬
  • Nossa Senhora do Rosário Church
    ‪7 min walk‬
  • Lencois (LEC-Coronel Horacio de Mattos)
    ‪30 min drive‬

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Room options

View all photos for Luxury Twin Room

Luxury Twin Room | Living area | TV

Luxury Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow

Bungalow | 1 bedroom, minibar, in-room safe, blackout drapes

Bungalow

7.6 out of 10
Good
(5 reviews)
  • 32 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Mezzanino

Mezzanino | 1 bedroom, minibar, in-room safe, blackout drapes

Mezzanino

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lençóis

Hotel Portal Lençóis places you within a 10-minute stroll of Otaviano Alves Square and Prefeitura Municipal. This 86-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Otaviano Alves Square - 5 min walk - 0.3 miles
  • Casa de Cultura Afrânio Peixoto - 7 min walk - 0.4 miles
  • Nossa Senhora do Rosário Church - 7 min walk - 0.4 miles
  • Igreja Senhor dos Passos - 10 min walk - 0.6 miles
  • Cave of Colored Sands - 14 min walk - 0.8 miles

Getting around

  • Lencois (LEC-Coronel Horacio de Mattos) - 78 min drive

Restaurants

  • ‪Cozinha Aberta - ‬9 min walk
  • ‪Restaurante Sabor da Serra - ‬8 min walk
  • ‪Cozinha do Rição - ‬8 min walk
  • ‪Restaurante Garimpo Gourmet - ‬8 min walk
  • ‪Café do Mato - Bistrô & Cafeteria - ‬8 min walk

About this property

Hotel Portal Lençóis

Family-friendly hotel with free breakfast and a fitness center
Hotel Portal Lençóis features an outdoor pool, a children's pool, and a gym. There's free parking and an airport shuttle. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and an arcade/game room.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Lencois
Hotel Portal Lençóis Lencois
Lencois Hotel
Portal Lencois
Portal Lencois Hotel
Portal Lençóis Lencois
Portal Lençóis
Hotel Portal Lençóis Hotel
Hotel Portal Lençóis Lençóis
Hotel Portal Lençóis Hotel Lençóis

Frequently asked questions

Are free cancellation options available at Hotel Portal Lençóis?

Hotel Portal Lençóis provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Portal Lençóis?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Portal Lençóis on Jul 17, 2025 start from $104.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Portal Lençóis?

This hotel in Lençóis is within a 10-minute walk of Otaviano Alves Square, Casa de Cultura Afrânio Peixoto, and Nossa Senhora do Rosário Church. You'll also find Cave of Colored Sands and Prefeitura Municipal less than a mile away.

Is parking available on site at Hotel Portal Lençóis?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Portal Lençóis?

Spa services at the hotel include massages.

Does Hotel Portal Lençóis feature a casino at the property?

No, Hotel Portal Lençóis doesn't have a casino.

Will I find an indoor pool at Hotel Portal Lençóis?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Portal Lençóis?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Portal Lençóis?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Portal Lençóis have a restaurant with a breakfast menu?

Yes, Hotel Portal Lençóis serves free buffet breakfast each morning from its restaurant.

Will Hotel Portal Lençóis allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portal Lençóis though service animals are welcome.

Does Hotel Portal Lençóis have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Portal Lençóis?

The closest major airport to Hotel Portal Lençóis is Lencois (LEC-Coronel Horacio de Mattos), which is 15.5 mi away (78 minutes by car).

Are there rooms with balconies that I can book at Hotel Portal Lençóis?

Yes, every guestroom at Hotel Portal Lençóis comes with a balcony with some featuring garden views.

Hotel Portal Lençóis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 150 reviews
Rating 8 - Good. 53 out of 150 reviews
Rating 6 - Okay. 18 out of 150 reviews
Rating 4 - Poor. 10 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tiago

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lame service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

The hotel has all the amenities of a resort from a pool, restaurant, games room, outdoor massage gazebo, and gym. It has a beautiful setting that overlooks the lush greenery being situated on top of a hill. It is a bit of a walk from the city but the hotel offers free scheduled shuttle service throughout the evening. Breakfast is good with variety of options and juices. Overall, great hotel for solo, family or business. Staff are quick to respond any issues. I would not recommend the bungalows as they are not as lit but the individual rooms are bright and lovely.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean rooms, not a very fancy resort by any means but very comfortable, a bit of a walk up the hill from the center of Lencois
Stayed 1 night in Sep 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Ivonaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Cristiano

Liked: Staff & service

Já foi melhor... avalie o custo x benefício.

pontos positivos: - atendimento dos funcionários, em especial João Vitor e o jovem Artur. - espaço verde, tranquilo, ótima piscina, excelente café da manhã. - boas opções de drinks e petiscos pontos negativos: - não confiem no transfer do hotel para o centro. Nos deixou na mão. - ar condicionado com temperatura "fixa" de 24°C. - mau contato de interruptores - o serviço de arrumação do quarto atrasa bastante. Em resumo: o hotel precisa de uma geral no sistema elétrico e renovação de alguns equipamentos, principalmente o da refrigeração. Fizemos queixa da ausência do transfer (tem horários definidos), mas a recepção ignorou nossa reclamação. Não recebemos sequer um pedido de desculpas.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elionara Ferreira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MARCIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa sem nenhum problema! Perto do centro e também perto do Serrano onde é possível tomar banho no rio!
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchegante e ótimo atendimento!

Hotel aconchegante, com equipe experiente e muito atenciosa!
Stayed 3 nights in Dec 2024

10/10 Excellent

simone m dantas de melo

Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Flavio J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Hotel bem conservado e ótimo atendimento
Stayed 3 nights in Jul 2024

10/10 Excellent

MUSSUETE

Stayed 3 nights in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

José Carlos

Liked: Cleanliness, staff & service

Hotel em condições estruturais precárias.

Apartamento antigo, móveis velhos, pisos soltando, sanitário antigo, roupas de cama e banho cheirando a mofo. Estruturas precisando de reforma urgente. Baixa relação custo-benefício. O que se pode dizer de positivo é o café da manhã e a paisagem ao redor da área de lazer.
Stayed 5 nights in Jun 2024

10/10 Excellent

Simone Nunes Camara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não vale a pena. Muito caro para o que oferece!!

Horrível. O hotel está abandonado. A piscina está com as cadeiras cheias de limo e pedi um camarão alho e óleo que eles cobram caríssimo e foi o pior que já comi na vida, um camarão inteiro e ainda mandaram uns só a cabeça em um prato mal feito. O chuveiro estava frio e precisei reclamar várias vezes e ainda tomei banho frio até consertarem. O gerente ninguém achou e não apareceu, mas dizem que tem. No quarto a mobília tem cupim. Enfim, é um hotel grande, caríssimo para o que oferece e a sensação é que está naquele modo ""o último que sair apague a luz"". E sem esquecer que o telefone do quarto não funciona.
Stayed 1 night in Apr 2024

6/10 Okay

Raimundo Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

gabriel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Gabriel

O hotel pecou e muito na relação com o cliente. Houve um problema na agua e já no próprio check in, não informaram, só descobrimos durante a estadia. Ficamos sem água quente em um ambiente frio, por 2 dias, e no último trouxeram um balde de agua quente. A recepção insistia em dizer que já estava voltando a funcionar e por vezes que já tinha voltado. Desrespeito total! E um hotel que cobra caro pela diária, na opção cama de casal, na verdade são 2 de solteiro juntas, ou seja no meio da noite as camas se afastam. Péssima experiência. Restaurante que cobram caro pelo serviço de alimentação mas fecham a cozinha 22h
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos encantados. Nos sentimos em casa. Café da manhã fantástico e o atendimento excelente. Certamente é um lugar que voltaremos.
Stayed 2 nights in Jun 2023