Fletcher Hotel De Witte Brug4.0 out of 5.0
Recent guest reviews
Very friendly staff and a very nice location to have a wedding party. One thing that was really annoying was the very unorganized parking lot, however, I do not think you can hold the hotel responsible for the lack of parking skills of the guests.
Perfect stay for short visit... On the way to Kinderdijk! And don't forget Schoonhoven. Super friendly staff, great food !, good room and breakfast. Also a small but oh so agreable sauna. We did have a great time.
I would like to say this is a nice hotel in a very nice location. Great for business. The staff are all very pleasant. The service nothing to much trouble. The food we had dinner excellent. Breakfast fantastic great selection. Lunch King prawn salad out of this world. bathroom clean and modern the bedroom clean and tidy. The problem that myself and my Colleague had mosquitos in his room lots that had been squashed on the walls. In my room lots on the walls squashed also on the net curtains so they were blood stained. The problem for me I did not see this until the morning after breakfast. Also the bites did not come out until I walked out of the hotel. I have approx. 15 bites my colleague has 9 bites. So may I make a suggestion fumigate the rooms. leave complimentary mosquitos spray in the rooms. Clean the walls and curtains of dead mosquitos. Then get pest control in. As the management must know they have a major problem. Once this is done back to being a great hotel.
With parking at Kinderdyke often difficult this hotel provides an excellent place to stay so you can get to Kinderdyke early before the crowds and cruise parties - and also park! Hotel is a bit 'faded glory' and could do with a spruce up and in that respect it was probably a bit expensive for what it was was. But Kinderdyke makes up for that. We also ate at the restaurant - not much else around and it was als0 perfectly good.
We stayed here for one night in a double room. Arriving at the hotel is good and lobby is ok although a bit out-dated. Room was very out-dated and I believe not much had changed since the early 80's. Lots of brown in the bathroom and old taps and shower. It was spacious and almost clean. The room had a bit of mixed smell of cigarettes and air refresher. Bed was old but matras and pillows were ok. We found some extra pillows in the chest. We did not have diner in the restaurant but it looked modern and ok. Breakfast was good and good selection of options. Staff is friendly and painfully aware of the state of the hotel. On the flip side, renovation has started but progress is slow (we're being told). The more expensive rooms are fully updated so there is hope.
I stayed a couple of nights on business and was most impressed with this hotel and restaurant. The staff were very helpful in organising dinner despite our late arrival. The room was quiet and comfortable with good wifi and mobile phone signal.
We upgraded the room but were rather disappointed - although it was spacious it was very out dated. I could hardly get out of bed as the matrass was to small for the bed. The wall to wall carpeting was filthy and the walls were full of stains. There were no coffee/thee making facilities so we had to go to the restaurant to buy an expensive cup of coffee ( latte macchiato ) for € 3.00 which consisted less than 1/4 coffee and the rest was foam. I confronted the waiter and he walked off in a huff with the coffee and instead of making a new one just added another shot of coffee. The breakfast was sufficient. The ladies at the reception were quite helpful giving us tips about visiting areas in the vicinity, when I confronted them after they asked if I was satisfied with our stay about the outdated room she said they tried to retain the country style of the hotel!
We stayed here for two nights during a 2 week road trip seeing different things in The Netherlands. We stayed here because of its close proximity to Kinderdijk and other countryside to explore. We'd come from staying in a very cheap but very modern and clean chain in Den Haag and we were looking forward to a nice quiet base in the country, but we would have been better off staying in Den Haag. On arrival, the receptionist obviously hadn't been properly trained, she kept giggling and didn't really know what she was doing even down to explaining where breakfast was served. Really, this isn't her fault - it is the responsibility of management and the fact that she had a more senior and experienced receptionist next to her who just sat and watched and didn't offer a hand of help, is probably why she got more nervous and giggly. This isn't the way to train staff. No one offered to help with our bags (which we never expect anyway) but it was stated in the welcome notes in the room and without a lift dragging heavy luggage up the stairs is tiring. The room was fine but absolutely boiling and stuffy. We asked that evening if there was a room with air con or at least a fan we could use. The answer was 'no, we don't even have that in the bar'. Ok. There are no tea and coffee making facilities which would usually come as standard in a 4*. I don't care about TV's when on holiday, but it worked and was nice to have in the background when having an early night. Bathroom was also fine and soap and towels are provided. After a very long day sightseeing, we decided we would prefer room service on our first evening. This was a drama in itself and would have been easier to get dressed and go downstairs to eat, especially as my husband ended up going to reception 3 times. First the giggly receptionist didn't know what we meant. After 10 mins and her contacting the bar, she calls back and we had to go downstairs to get a menu - in Dutch. This is fine, we are trying to learn the language anyway so we got the phrase book out and started to make sense of it. We then got a call saying we had to hurry up with our choices (even though it was 9pm and they served dinner until 11pm as advised by them on check in) Just as we'd made our decision we then got another call to inform us half the things weren't available. Obviously the things we'd originally chosen were not available! We then got an English menu after my husband took another trip to reception (the phone calls were just making the matter more confusing) to make this situation a bit quicker and made our choice from the three things we were allowed. The food was dry and below average, and definitely more expensive than what we'd paid previously for similar and in the centre of cities. We then both had very bad stomachs for that night and the following morning. We then chose not to eat dinner again there the next night and instead ate in a lovely little hotel/restaurant in Alblasserdam near Kinderdijk (See a following review for this on my profile). Breakfast was ok, there was some fruit and yoghurt which I tend to go for anyway. The cooked breakfast was dry and tasteless. Coffee also wasn't great. All in all it wasn't disgusting but I wouldn't have paid for it if it wasn't included. THE ONE VERY POSITIVE THING WE HAVE TO SAY is one of the guys working in the breakfast room on the second morning (unfortunately didn't get to catch his name). We came down at 10am after being told by reception on check in breakfast is on until 10.30. Hardly anything was out so we spoke to this guy to ask if anything else would be brought out. He informed us that it finished at 10am on weekdays and 10.30 on weekends. When we told him we hadn't been informed about this he was keen to get us whatever we wished, asked us how we would like some eggs and if there was anything else he could bring. He was very helpful and friendly and was the only member of staff we feel should get praise and who actually enjoyed what he was doing. We paid an extortionate amount for a bottle of water, which we collected ourselves from reception. When we checked out and settled the bill, we realised there was a room service charge for the (tap) water they'd sneaked in (of 5 euros). Yes, this could be a mistake, and we could give them the benefit of the doubt but as we didn't find the service friendly it just didn't sit too well with us. Make sure you check your bill at the end! All in all, we won't ever stay here again and when advising other friends and travellers, we would give different options when exploring this area. We just didn't feel too comfortable there and there are too many other options to feel like that after spending good money.
entrance looks ok but very poor rooms. Dinner was too slow, and breakfast very simple (no orange juice) Not worth a 4 star classification. No elevator , dirty terrace. The staff at the reception should be educated better and be trained in hospitality .
NO LIFT. Hotel staff assist with luggage to your room on arrival. Had to carry it out ourselves on departure. Room was clean. Need to bring your own tea/coffee making facilities (+ travel kettle and European socket converter etc) if you want a free drink in your room. Drinks available from reception for a fee - we took our own. View of car park (Room 214). Buffet Breakfast was hot, fresh and varied. Evening meal around 25+ Euro for two course - drinks at bar somewhat expensive - 6.50 Euro for small wine glass. 5-10 min walk to AH Supermarket and local shops. Swimming pool is outdoors - looks nice but it was too cold to use it. Cycles for hire in reception.
Fletcher Hotel De Witte Brug is located within a 15-minute drive of Glowgolf Capelle Den IJssel and Kaasboerderij Hoogerwaard. This 4-star hotel has 49 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Mill Network at Kinderdijk-Elshout is also nearby.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, breakfast is available for a fee.
Fletcher Hotel De Witte Brug's 49 rooms provide phones and desks. Guests can expect to find TVs and stay connected with free WiFi. Rooms also include hair dryers.
Fletcher Hotel De Witte Brug offers an outdoor pool, a sauna, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, free newspapers, and a terrace.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 170 reviews