Horrible customer service! Do not stay at this hotel!
Located in Zentrum-Nord within a 5-minute walk of Leipzig Zoo, Mercure Hotel Art Leipzig is within a mile (2 km) of other popular attractions like Leipzig University. This 72-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.
For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Quench your thirst with a drink at the bar/lounge.
The 72 rooms are soundproofed and have an array of amenities, including safes, phones, and desks. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Hair dryers are also available.
At Mercure Hotel Art Leipzig, guests have access to free WiFi in public areas, a business center, and a computer station. Self parking is available for EUR 16.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Horrible customer service! Do not stay at this hotel!
Dear anonym guest, have you really been in our hotel? We don't know what you mean. Our staff is always friendly to our guests and we try to make their stay as enjoyable as possible. So could there be a confusion?
Dear guest, thank you very much for your nice review