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Sercotel Hotel Parque

3.0 star property

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Photo gallery for Sercotel Hotel Parque

Hallway
Lounge
Superior Room | Minibar, in-room safe, desk, blackout drapes
Interior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • Place, San Telmo Park
    ‪1 min walk‬
  • Place, Calle Triana
    ‪2 min walk‬
  • Place, Cathedral of Santa Ana
    ‪13 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪19 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Classic Room, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Bathtub, free toiletries, hair dryer, towels

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Bathtub, free toiletries, hair dryer, towels

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Bathtub, free toiletries, hair dryer, towels

Superior Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Las Palmas de Gran Canaria

Sercotel Hotel Parque places you next to San Telmo Park and within a 5-minute walk of other popular sights like Calle Triana. This 102-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • San Telmo Park - 1 min walk - 0.1 miles
  • Calle Triana - 2 min walk - 0.1 miles
  • Plaza La Feria - 7 min walk - 0.4 miles
  • Perez Galdos Theater - 8 min walk - 0.5 miles
  • Cathedral of Santa Ana - 13 min walk - 0.7 miles

Getting around

  • Gran Canaria Airport (LPA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Restaurante Chino Shanghai - ‬2 min walk
  • ‪Restaurante Allende - ‬5 min walk
  • ‪Churreria Montesol - ‬3 min walk
  • ‪Quiosco San Telmo: La Modernista - ‬4 min walk

About this property

Sercotel Hotel Parque

At Sercotel Hotel Parque, guests have access to a gym, free WiFi in public areas, and meeting rooms. You'll find limited parking. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and a banquet hall.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 1 and July 14.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is free cancellation available at Sercotel Hotel Parque?

Sercotel Hotel Parque offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Sercotel Hotel Parque?

This hotel is located in Las Palmas de Gran Canaria, just steps from San Telmo Park and Calle Triana, and within a short walk of Plaza La Feria. You'll also find Las Canteras Beach and Port of Las Palmas within a short drive.

Will I be able to park at Sercotel Hotel Parque?

Yes, though parking is limited.

Does Sercotel Hotel Parque include a casino?

No, Sercotel Hotel Parque doesn't have a casino.

Is there an indoor pool at Sercotel Hotel Parque?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sercotel Hotel Parque?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at Sercotel Hotel Parque?

No, there isn't a spa tub at this hotel.

Does Sercotel Hotel Parque feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Parque serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sercotel Hotel Parque allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sercotel Hotel Parque for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Sercotel Hotel Parque have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sercotel Hotel Parque?

The closest major airport to Sercotel Hotel Parque is Gran Canaria Airport (LPA), which is 14 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Sercotel Hotel Parque?

Yes, some guestrooms at Sercotel Hotel Parque offer a balcony and may feature city views.

Does Sercotel Hotel Parque host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sercotel Hotel Parque.

Sercotel Hotel Parque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 367 reviews
Rating 8 - Good. 116 out of 367 reviews
Rating 6 - Okay. 18 out of 367 reviews
Rating 4 - Poor. 6 out of 367 reviews
Rating 2 - Terrible. 4 out of 367 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jens

Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness
Clean room, comfy bed but most of all, friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness
Quick easy check in rooms are clean and comfortable. Breakfast is ok but nothing to write home about. Would certainly use this hotel again as it provided a quality cost effective stay.
Stayed 1 night in Oct 2025

10/10 Excellent

sona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, walkable to shop, parking on the street behind hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, centrally located hotel in the historic part of town. Only critique would be to advise clients to put the notification on the door to clean the room, aside from this I will definitely stay at this hotel again. Great value for money.
Stayed 2 nights in Sep 2025

2/10 Terrible

MARIEME

Stayed 7 nights in Aug 2025

4/10 Poor

GARRY

Disappointed

I’ve stayed here before. Everything was very good. However!!! This time I ended up In a third room as the first one the shower was full of long hairs. Changed room.Second room the safety deposit box was broken. Third room fine. This took a long time to arrange as there was the poor lady on reception checking people in,answering queries etc Staff are very friendly BUT the cleaner needed to clean. Not impressed. Breakfast excellent No problem with staff as they were professional albeit the cleaner who did not do their job.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near shopping and transportation

Facing a beautiful park, and across from the bus station. Main shopping street one block further on.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, also location and convenience.
Stayed 5 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central etc
Stayed 1 night in May 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, bien ubicado. Desayuno variado, el muchacho que atendía el desayuno muy atento y agradable igual los del front desk.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location if you want to be in the middle of all the action
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best for old town access

Ideal location in the old town, across from an urban park
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, well located hotel

Excellent hotel, close to bus station to access other areas, and main street and old town. Good buffet breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Staff & service
This is a centrally located very sleekly( not gaudy) decorated and well run hotel in the heart of Las Palmas. Nothing flashy. Just cool.
Stayed 1 night in Mar 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Central London

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shame no pool but then would not be a 3* hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chambermaid did an excellent job of making up the room and cleaning on a daily basis. The shower was excellent too and the Reception staff very helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent base for a stay in Las Palmas

Stayed 4 nights in Mar 2025

10/10 Excellent

Leonor, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien situado a distancia caminando hasta la catedral y a unos pasos de Triana para poder disfrutar en las noches de unas copas . El estacionamiento se puede encontrar fácil Ente en la calle por unos pocos euros . No vale la pena pagar estacionamiento . Volvería siempre
Stayed 5 nights in Feb 2025

6/10 Okay

Zarine

Stayed 3 nights in Feb 2025

10/10 Excellent

Vjeran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

RICARDO DONATO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way.
Stayed 4 nights in Jan 2025