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Napa Mermaid Hotel & Suites

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Property preview
Front of property - evening/night
2 bars/lounges, poolside bar
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Hot Tub

Explore the area

View in a map
45 Kryou Nerou, Ayia Napa, 05344
  • Place, Ayia Napa Sculpture Park
    ‪3 min walk‬
  • Place, Love Bridge
    ‪7 min walk‬
  • Place, Ayia Napa Monastery
    ‪17 min walk‬
  • Airport, Larnaca (LCA-Larnaca Intl.)
    ‪49 min drive‬
VIP Access
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Room options

View all photos for Executive Room, Pool View

Executive Room, Pool View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, Pool View

  • 334 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room, Sea View

Junior Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Sea View

Standard Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Partial Sea View

Superior Double Room, Partial Sea View | View from room

Superior Double Room, Partial Sea View

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View | View from room

Standard Double or Twin Room, Partial Sea View

8.6 out of 10
Excellent
(10 reviews)
  • 205 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | Terrace/patio

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 883 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite with outdoor Hot Tub

Junior Suite with outdoor Hot Tub | Terrace/patio

Junior Suite with outdoor Hot Tub

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Ayia Napa

Located in Ayia Napa City Center, Napa Mermaid Hotel & Suites is within a 5-minute walk of Glyki Nero Beach and within 15 minutes of other popular attractions like Ayia Napa Sculpture Park. This 4-star hotel has 150 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Glyki Nero Beach - 2 min walk - 0.1 miles
  • Ayia Napa Sculpture Park - 3 min walk - 0.2 miles
  • Love Bridge - 7 min walk - 0.4 miles
  • Grecian Bay Beach - 8 min walk - 0.5 miles
  • Ayia Napa Monastery - 17 min walk - 0.9 miles

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive

Restaurants

  • ‪Ocean Basket - ‬16 min walk
  • ‪Florida's Bar - ‬4 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Mon Roi Coffee Roasters - ‬16 min walk

About this property

Napa Mermaid Hotel & Suites

Suburban hotel with 2 restaurants and a full-service spa
At Napa Mermaid Hotel & Suites, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 70.00 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 6:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Is a free cancellation option available at Napa Mermaid Hotel & Suites?

Napa Mermaid Hotel & Suites provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to Napa Mermaid Hotel & Suites?

This hotel is situated in Ayia Napa City Center, just steps from Glyki Nero Beach, and within a 10-minute walk of Pantachou Beach and Ayia Napa Sculpture Park. You'll also find Grecian Bay Beach and Ayia Napa Monastery less than a mile away.

Is parking available on site at Napa Mermaid Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa at Napa Mermaid Hotel & Suites?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, detox wraps, and aromatherapy.

Does Napa Mermaid Hotel & Suites feature a casino at the property?

No, Napa Mermaid Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Napa Mermaid Hotel & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 9:30 AM and 6:30 PM.

What do couples enjoy most about Napa Mermaid Hotel & Suites?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Napa Mermaid Hotel & Suites?

Yes, guests can enjoy a spa tub at this hotel.

Does Napa Mermaid Hotel & Suites have a restaurant that serves breakfast?

Yes, Napa Mermaid Hotel & Suites has 2 restaurants, and serves free buffet breakfast each morning.

Will Napa Mermaid Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Napa Mermaid Hotel & Suites.

Does Napa Mermaid Hotel & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Napa Mermaid Hotel & Suites?

The closest major airport to Napa Mermaid Hotel & Suites is Larnaca Intl. Airport (LCA), which is about 23.1 mi away.

Are there rooms with balconies at Napa Mermaid Hotel & Suites?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy sea or pool views.

Does Napa Mermaid Hotel & Suites have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Napa Mermaid Hotel & Suites.

Reviews

Napa Mermaid Hotel & Suites Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 637 reviews
Rating 8 - Good. 169 out of 637 reviews
Rating 6 - Okay. 25 out of 637 reviews
Rating 4 - Poor. 9 out of 637 reviews
Rating 2 - Terrible. 4 out of 637 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Stayed 1 night in Aug 2025

10/10 Excellent

LEWIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kyriakos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Akrivi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Εxcellent staff,excellent position .Clean and safe
Stayed 6 nights in Aug 2025

10/10 Excellent

Edyta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Our stay at Napa Mermaid was excellent. Beautiful decorated rooms nice view from balcony close to the beach and to the centre. Service top. Food really nice selection. Will return there.
Stayed 5 nights in Apr 2025

8/10 Good

Jak

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely premium rooms at the side of the property.
Stayed 1 night in Jul 2025

8/10 Good

Gais

Stayed 7 nights in Jul 2025

10/10 Excellent

Nikita

Liked: Cleanliness, amenities
Stayed 6 nights in Jul 2025

10/10 Excellent

Ole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can fully recommend

A superb hotel with a fantastic location. However, the rooms would benefit from being vacuum cleaned from time to time instead of floors just being washed as it just pushes around dirt like hairs etc. Very delicious breakfast with lots of options to choose from. Very service minded and helpful staff whether at the reception, the pol bar or in the restaurant. Overrall condition is as expected and we would like to come back again.
Stayed 10 nights in Jun 2025

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Ana Lis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you 😊

Beautiful hotel, super-maintained and very clean, with super-friendly staff who make you feel pampered. The facilities are very good, with a full breakfast. It's right across from a wonderful beach. I'm also grateful that we went to celebrate my husband's birthday and they made me feel so welcome. I highly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay with wonderful seaview

I enjoyed my stay, luckily i could get the requested room, as a vegetarian there and a view options for dinner, the staff is friendly and helps out with special meal requests. A point for improvement would be to ban smoking in the restaurant area, even if it's only outside allowed i was disturbed and could see other guest shifting inside because of a heavy smoker as well. Overall i can recommend the hotel, everyone you get in contact with is friendly, helpful and willing to support.
Stayed 2 nights in May 2025

10/10 Excellent

Irit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eyvind

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: staff very helpful and friendly, hotel was very clean and nicely decorated; great value for the facilities and quality of the hotel. Improvements: lifts were very slow; luggage room not very secure.
Stayed 3 nights in May 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We stay only for one night but everything was 100% in order. Nice service and clean rooms .
Stayed 1 night in Apr 2025

10/10 Excellent

BIJAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.
Stayed 7 nights in Apr 2025

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Loraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.
Stayed 10 nights in Nov 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern stylish hotel.
Stayed 11 nights in Oct 2024

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