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Recent guest reviews

We loved the Napa Mermaid. Amazing views, great staff, fantastic amenities.

Nice place!! Trendy and comfortable! Friendly staff and conveniently located.

How does this work? We traveled half a world away. Making our arrangements through Bits. Only to be meet with additional fees and charges over, what we had already paid and agreed to with online? The hotel held us up an additional 45 minutes to an hour fleecing us for about $60-$100 more for the room??? Then offering an upgrade for our troubles? Why? I was ok with our original reservation......it was the samething with the rent car??????? The island however is beautiful. A bit pricey though.....

Before my trip, I contacted the hotel to arrange a taxi from the airport (this is the best thing to do) and they also offered other amenities which I gladly accepted. I would recommend going for the junior suite. You will be happy you paid the extra few dollars. Everything went smoothly. At check-in, I was greeted by an amazing staff. They really know how to pamper guests. Very classy bar, great views, awesome pool, and across the street from Grecian Bay which is a decent beach. The hotel is recently renovated so everything is modern and clean. You are also a short walk from the Square which, as a single guy, I really enjoyed the convenience. On the other hand, you are a 20min cab ride away from Nissi Beach - the place to be especially for young singles (cost ~ 8 euro for taxi to Nissi). You have to decide on the trade-off. Frankly, I prefer Napa Mermaid given the hotel quality and proximity to the Square. There's plenty to do (renting ATVs, water sports on the beach, visit ancient sites). Or you can just relax during the day and party at night. Great trip, definitely good for singles, couples, or families. Almost forgot: the bar staff is awesome. Bring a great attitude and you'll get that energy back 10x.

I found the hotel staff to be very helpful and very accommodating. The pool is gorgeous. It is right across the street from the beach with very easy access. It is about a 15 minute walk to the center of town, but a very easy walk with lots of shops and restaurants to walk by.

45 Kryou Nerou Ayia Napa

Hotel highlights

  • Walking distance to Ayia Napa Monastery and Grecian Bay Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Napa Mermaid Hotel & Suites is a short distance from popular attractions such as Glyki Nero Beach and Ayia Napa Sculpture Park. This 4-star hotel has 150 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Love Bridge and Ayia Napa Aqueduct are a short walk from the hotel, which is in a regional park.


Dining

Enjoy a bite to eat at Flavors Restaurant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

Napa Mermaid Hotel & Suites's 150 air-conditioned rooms provide furnished balconies, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include free bottled water, safes, and phones.


Property features

At Napa Mermaid Hotel & Suites, guests enjoy a full-service spa, an indoor pool, and a health club. There's limited parking, and an airport shuttle (available 24 hours) for EUR 55.00 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and an outdoor tennis court.

Room options

Grand Suite, Sea View

1 King Bed and 2 Twin Beds | Sleeps 4

Superior Double Room, Partial Sea View

1 Double Bed | 2 Twin Beds | Sleeps 3

Standard Room, Sea View

2 Twin Beds | Sleeps 2

Executive Bungalow, Pool View

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Napa Mermaid Hotel & Suites

Everyone (1) Couples (1) Other (3)
5
Partner Couples

We loved the Napa Mermaid. Amazing views, great staff, fantastic amenities.

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Dear Guests Thank you for staying with us and for your wonderful review and very kind comments about our hotel and staff. We hope to have the pleasure of welcoming you back in the near future. Kind regards Maria Paschali

5
Everyone

Nice place!! Trendy and comfortable! Friendly staff and conveniently located.

By on Jul 19, 2017

Review comment responded on Jul 27, 2017

Dear Guest Thank you for staying with us and we appreciate your feedback! We look forward to welcoming you back in the near future.

3

totally confused..........

Other

How does this work? We traveled half a world away. Making our arrangements through Bits. Only to be meet with additional fees and charges over, what we had already paid and agreed to with online? The hotel held us up an additional 45 minutes to an hour fleecing us for about $60-$100 more for the room??? Then offering an upgrade for our troubles? Why? I was ok with our original reservation......it was the samething with the rent car??????? The island however is beautiful. A bit pricey though.....

By on May 28, 2013

5

best hotel in ayia napa

Other

Before my trip, I contacted the hotel to arrange a taxi from the airport (this is the best thing to do) and they also offered other amenities which I gladly accepted. I would recommend going for the junior suite. You will be happy you paid the extra few dollars. Everything went smoothly. At check-in, I was greeted by an amazing staff. They really know how to pamper guests. Very classy bar, great views, awesome pool, and across the street from Grecian Bay which is a decent beach. The hotel is recently renovated so everything is modern and clean. You are also a short walk from the Square which, as a single guy, I really enjoyed the convenience. On the other hand, you are a 20min cab ride away from Nissi Beach - the place to be especially for young singles (cost ~ 8 euro for taxi to Nissi). You have to decide on the trade-off. Frankly, I prefer Napa Mermaid given the hotel quality and proximity to the Square. There's plenty to do (renting ATVs, water sports on the beach, visit ancient sites). Or you can just relax during the day and party at night. Great trip, definitely good for singles, couples, or families. Almost forgot: the bar staff is awesome. Bring a great attitude and you'll get that energy back 10x.

By on Jul 17, 2010

4

great hotel

Other

I found the hotel staff to be very helpful and very accommodating. The pool is gorgeous. It is right across the street from the beach with very easy access. It is about a 15 minute walk to the center of town, but a very easy walk with lots of shops and restaurants to walk by.

By on Jun 15, 2009

Napa Mermaid Hotel & Suites

45 Kryou Nerou, Ayia Napa, 05344
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