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Napa Mermaid Hotel & Suites

Property class: 4
VIP Access

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Photo gallery for Napa Mermaid Hotel & Suites

A spacious room with a large view of the ocean, a blue water feature, and a white sofa.
A rooftop pool area with lounge chairs and tables, overlooking the ocean.
A spacious room with a view of the ocean, a pool, and a seating area with a view.
A spacious lobby with a grand piano, wooden flooring, and modern pendant lighting.
A hotel room with a large bed, a wooden headboard, and a view of the sea through large windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
45 Kryou Nerou, Ayia Napa, 05344
  • Place, Glyki Nero Beach
    ‪2 min walk‬
  • Place, Ayia Napa Sculpture Park
    ‪3 min walk‬
  • Place, Love Bridge
    ‪7 min walk‬
  • Airport, Larnaca (LCA-Larnaca Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Bungalow with Shared Pool

A modern outdoor pool area with a glass door leading to a living space, surrounded by a white exterior and a wooden pergola.

Executive Bungalow with Shared Pool

  • Partial sea view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea & Pool View

A balcony with a view of a pool and resort area, white chairs, and a small table.

Junior Suite, Sea & Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Room

A modern hotel room with a large bed, a bedside table with a phone, a desk with a bowl of fruit and glasses, and a view of the ocean through large windows.

Standard Sea View Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Side Sea View Room

A balcony with a table and chairs, a bed, and a view of the ocean.

Superior Side Sea View Room

9.2 out of 10
Wonderful
(10 reviews)
  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Side Sea View Room

A modern hotel room with a large bed, bedside tables, a TV, and a balcony with a city view.

Standard Side Sea View Room

8.6 out of 10
Excellent
(11 reviews)
  • Partial sea view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Sea View Suite, Two Bedrooms

A modern living room with a round wooden table, two chairs, a sofa with a cushion, a vase with flowers, and a view of the ocean through large windows.

Grand Sea View Suite, Two Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite with Outdoor Hot Tub, Sea & Pool View

A balcony with a sofa, a small table, and a grill. The balcony overlooks a grassy area and a building with a view of the sea.

Junior Suite with Outdoor Hot Tub, Sea & Pool View

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Ayia Napa

Located in Ayia Napa City Center, Napa Mermaid Hotel & Suites is within a 5-minute walk of Glyki Nero Beach and within 15 minutes of other popular attractions like Ayia Napa Sculpture Park. This 4-star hotel has 150 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Glyki Nero Beach - 2 min walk - 0.1 miles
  • Ayia Napa Sculpture Park - 3 min walk - 0.2 miles
  • Love Bridge - 7 min walk - 0.4 miles
  • Ayia Napa Aqueduct - 11 min walk - 0.6 miles
  • Ayia Napa Monastery - 17 min walk - 0.9 miles

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive

Restaurants

  • ‪Ocean Basket - ‬16 min walk
  • ‪Napa Crown - ‬14 min walk
  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Queen Vic - ‬18 min walk
  • ‪The Caramel Onion - ‬17 min walk

About this property

Napa Mermaid Hotel & Suites

At Napa Mermaid Hotel & Suites, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 70.00 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Null
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 25.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 6:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Is a free cancellation option available at Napa Mermaid Hotel & Suites?

Napa Mermaid Hotel & Suites provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Napa Mermaid Hotel & Suites?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Napa Mermaid Hotel & Suites on Nov 13, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Napa Mermaid Hotel & Suites?

This hotel is situated in Ayia Napa City Center, just steps from Glyki Nero Beach, and within a 10-minute walk of Love Bridge and Pantachou Beach. You'll also find Grecian Bay Beach and Ayia Napa Sculpture Park less than a mile away.

Is there parking available at Napa Mermaid Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible van parking are also available.

Is there a spa at Napa Mermaid Hotel & Suites?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, detox wraps, and aromatherapy.

Does Napa Mermaid Hotel & Suites feature a casino at the property?

No, Napa Mermaid Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Napa Mermaid Hotel & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 9:30 AM and 6:30 PM.

What will couples enjoy most about a stay at Napa Mermaid Hotel & Suites?

There are many amenities for couples at this hotel, including in-room massages as well as an ocean-view restaurant and an outdoor pool.

Does Napa Mermaid Hotel & Suites have a hot tub?

No, but this hotel does have a sauna.

Does Napa Mermaid Hotel & Suites have a restaurant that serves breakfast?

Yes, Napa Mermaid Hotel & Suites has 2 restaurants, and serves breakfast for a surcharge.

Will Napa Mermaid Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Napa Mermaid Hotel & Suites.

Does Napa Mermaid Hotel & Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Napa Mermaid Hotel & Suites?

The closest major airport to Napa Mermaid Hotel & Suites is Larnaca Intl. Airport (LCA), which is about 23.1 mi away.

Are there rooms with balconies at Napa Mermaid Hotel & Suites?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy sea and courtyard views.

Does Napa Mermaid Hotel & Suites have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Napa Mermaid Hotel & Suites.

Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 674 reviews
Rating 8 - Good. 175 out of 674 reviews
Rating 6 - Okay. 27 out of 674 reviews
Rating 4 - Poor. 9 out of 674 reviews
Rating 2 - Terrible. 4 out of 674 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities and helpful staff. Breakfast was varied and plentiful. A special shoutout to Expedia, who added the extra upgrade to our room and a free two additional hour’s checkout free of charge!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Modern facilities, great breakfast, beautiful views
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option helpful stuff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word Wonderful!!!!!!
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a fantastic location a short walk from town or the port via the road or the beach. Beautiful small cove opposite gives access to the coastal walk and the many wonderful natural locations to be found ending at the Cape Greco peninsula. Very tastefully furnished and staff in every department friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stylish hotel, fantastic suites, a superb spa, and very friendly and helpful staff who go out of their way to cater to your every need. The only downside: the range of activities on offer for under-16s could be improved. There’s a playground for the little ones, tennis courts and a pool table. In short: if you’re travelling with teenagers, you’re better off looking elsewhere. For everyone else, this place comes highly recommended.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool at night when sleeping
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice and service minded staff. Recommend this hotel.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern stylish hotel.
Stayed 11 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in front of the beach
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly and nice staff. Gym and sauna hours should be extended and start time should be before breakfast time. Inside pool not really useful, it is dark and no really eye catching structure. Good breakfast!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely premium rooms at the side of the property.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend !!
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Bra hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and service. Lovely location
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Εxcellent staff,excellent position .Clean and safe
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very polite and helpful staff. The room was very comfortable and clean and the pool area was quite and very relaxing. Had a delightful stay and will definitely visit again!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Stayed 1 night in Aug 2025

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