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Vivien's Hotel

Property class: 3

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Photo gallery for Vivien's Hotel

A hotel lobby with a glass entrance, a staircase, and a seating area with chairs and tables.
A hotel corridor with a long, straight layout, featuring evenly spaced doors and a consistent ceiling design.
A modern staircase with glass railings and a decorative ceiling light fixture.
A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.
A hotel lobby with a sign for 'Vivien's Hotel' and 'Grand Opening'. There are round tables and chairs arranged for guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
  • Place, Mactan Export Processing Zone
    ‪2 min walk‬
  • Place, City Times Square
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪5 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, each with white bedding and a green accent.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 71 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

Superior Queen Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Queen Room

9.6 out of 10
Exceptional
(8 reviews)
  • 71 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double/Twin Room - Leisure Stay

A hotel room with two beds, a green wall, and a window with blinds.

Superior Double/Twin Room - Leisure Stay

9.4 out of 10
Exceptional
(13 reviews)
  • 71 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Lapu-Lapu

Located in Basak, Vivien's Hotel is adjacent to City Times Square and within a 5-minute walk of other popular sights like Mactan Export Processing Zone. This 45-room, 3-star hotel has free in-room WiFi along with free self parking and a free airport shuttle.

What's nearby

  • Mactan Export Processing Zone - 2 min walk - 0.1 miles
  • City Times Square - 2 min walk - 0.1 miles
  • Mactan Town Center - 5 min walk - 0.3 miles
  • The Outlets at Pueblo Verde - 8 min walk - 0.5 miles
  • Gaisano Grand Mall Mactan - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 18 min drive

Restaurants

  • ‪Tuna Republik - ‬15 min walk
  • ‪Namaste - ‬18 min walk
  • ‪Lobby Lounge - ‬13 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Mang Inasal - ‬5 min walk

About this property

Vivien's Hotel

Guests of Vivien's Hotel enjoy a gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include a computer station and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 500.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Frequently asked questions

Is a free cancellation option available at Vivien's Hotel?

Vivien's Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Vivien's Hotel?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Vivien's Hotel on Sep 12, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Vivien's Hotel?

This hotel is situated in Basak, just steps from Mactan Town Center and City Times Square, and within a short walk of The Outlets at Pueblo Verde. You'll also find Gaisano Grand Mall Mactan and Mactan Marina Mall within a short drive.

Is parking available on site at Vivien's Hotel?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Vivien's Hotel include a casino on the premises?

No, Vivien's Hotel doesn't have a casino.

Will I find an indoor pool at Vivien's Hotel?

No, there is no indoor pool at this hotel.

Is Vivien's Hotel good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a minibar, and turndown service.

Does Vivien's Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Vivien's Hotel feature a restaurant that includes a breakfast menu?

Yes, Vivien's Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Vivien's Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Vivien's Hotel.

Does Vivien's Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Vivien's Hotel?

The closest major airport to Vivien's Hotel is Mactan - Cebu Intl. Airport (CEB), which is 4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Vivien's Hotel?

Yes, every guestroom at Vivien's Hotel comes with a balcony.

Vivien's Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 263 reviews
Rating 8 - Good. 62 out of 263 reviews
Rating 6 - Okay. 24 out of 263 reviews
Rating 4 - Poor. 6 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms Staff very good Breakfast ok Clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion, the Hotel and all it's staff, amenities and area was quite exceptional. I will stay there again in future trips
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating and helpful staff! Will Stay Again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room good Staff very good
Stayed 1 night in May 2026
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lovely helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Milvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how clean and modern the rooms were. The staff were very helpful and easy to work with. The shuttle service was a big plus.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, staff was excellent, from the shuttle driver from and to the airport, front desk staff, and the staff taking my baggage to room, their service was excellent. Definitely recommend this hotel and wil Definitely come here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, Aircon in the room was perfect, staff are friendly and helpful. I've stayed here 3 x in the past 12 months and cannot complain about the amenities and value for money.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay no doubt . The staff is wonderful and there is places in walking distance for food and shopping. Shuttle from the Airport and back is a plus . The Breakfest is very tasty. I highly recommend this hotel 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isaque Ferreira De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport, well maintained with a good shower and a comfortable bed. The staff it’s also very professional .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from arrival to checkout. The breakfast is wonderful and yummy. Nice shuttle to and from the airport. Very clean room and comfortable bed 💪
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luisito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport shuttle. Modern and clean hotel. Lots of restaurant options walking distance. Free breakfast. Perfect for overnight or if you’re looking to save money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Regula

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place Staff is super friendly and helpful
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Agrifina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Jessica

Liked: Staff & service
Clean room for a quick stay. They have a free 24 hour shuttle that was able to take us to the airport at 1 am
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CorsiniCarmen A

Liked: Cleanliness, staff & service, amenities
Very good Service and clean. We'd love to stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Henrique

Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, clean well kept rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC is cool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, Excellent service, staff was amazing, the shuttle to the airport was prompt with a Excellent driver. All at a very affordable price. I will definitely stay here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Franklin Delano Waller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

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