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Eloisa Royal Suites

3.5 star property

Choose dates to view prices

Photo gallery for Eloisa Royal Suites

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Breakfast buffet
Premier Room, 1 Queen Bed | View from room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Place, Mactan Export Processing Zone
    ‪1 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪15 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Memory foam beds, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Standard Studio, 1 Queen Bed

7.6 out of 10
Good
(17 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Memory foam beds, in-room safe, individually decorated, desk

Junior Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Premier Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Memory foam beds, in-room safe, individually decorated, desk

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Memory foam beds, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lapu-Lapu

Located in Basak, Eloisa Royal Suites is next to Mactan Export Processing Zone and The Outlets at Pueblo Verde. This 66-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Mactan Export Processing Zone - 1 min walk - 0.1 miles
  • The Outlets at Pueblo Verde - 2 min walk - 0.1 miles
  • City Times Square - 8 min walk - 0.5 miles
  • Mactan Town Center - 15 min walk - 0.8 miles
  • Lapu-Lapu City Hall - 5 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 14 min drive

Restaurants

  • ‪Lobby Lounge - ‬6 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Mang Inasal - ‬3 min walk
  • ‪Sinangag Station Pueblo Verde - ‬4 min walk
  • ‪The Original AA BBQ - ‬4 min walk

About this property

Eloisa Royal Suites

Eloisa Royal Suites features an outdoor pool, a children's pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

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Basak
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 749 reviews
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May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 8641084

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Frequently asked questions

Are free cancellation options available at Eloisa Royal Suites?

Eloisa Royal Suites offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Eloisa Royal Suites?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Eloisa Royal Suites on May 18, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Eloisa Royal Suites?

This hotel is situated in Basak within a 10-minute walk of The Outlets at Pueblo Verde and City Times Square. You'll also find Jpark Island Waterpark and SM City Cebu within a short drive.

Is parking available on site at Eloisa Royal Suites?

Yes, extended and self parking are offered for free at the hotel.

Is a spa located at Eloisa Royal Suites?

Spa services at the hotel include Swedish massages.

Does Eloisa Royal Suites include a casino?

No, Eloisa Royal Suites doesn't have a casino.

Will I find an indoor pool at Eloisa Royal Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Eloisa Royal Suites a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Eloisa Royal Suites?

No, but this hotel does have a sauna.

Does Eloisa Royal Suites have a restaurant that serves breakfast?

No, Eloisa Royal Suites doesn't have a restaurant that serves breakfast.

Will Eloisa Royal Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Eloisa Royal Suites.

Are there connecting rooms at Eloisa Royal Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Eloisa Royal Suites?

The closest major airport to Eloisa Royal Suites is Mactan - Cebu Intl. Airport (CEB), which is 3.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Eloisa Royal Suites?

No, there aren't any guestrooms at Eloisa Royal Suites that offer a balcony.

Eloisa Royal Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1010 reviews
Rating 8 - Good. 358 out of 1010 reviews
Rating 6 - Okay. 120 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 33 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shonn

Stayed 1 night in Apr 2026

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff wer good and courteous. BUT.....i booked a room with a queen bed and they gave me a room with 2 singles. When i mentioned that the response was... your right we can push the beds together for you. I didnt book 2 beds pushed together with 2 seperate beddings. I booked a queen bed for my wife and i
Stayed 1 night in Feb 2026

10/10 Excellent

Micahel

Stayed 8 nights in Feb 2026

8/10 Good

Hayley

Stayed 1 night in Feb 2026

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beds are nice & comfortable around a pool
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Feb 2026

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean & comfortable. Requested to be located at the REAR of the property as the first evening was facing the main street & the noise from the traffic kept us awake until 2:00 AM!! The internet SUCKED!!! You would get connection for 5 SECONDS and then nothing for 10 seconds - VERY frustrating. The MAIN reason that i did NOT give a five-star rating was that we planned a trip to the beach. we placed ONE bath towel in our backpack. In reception, I informed the desk staff that i was taking the towel & could they put a fresh towel back in my room, since the one that were going to take would be used & have sand / salt on it. We were told that it would cost us PHP 100.00! I was happy to pay the PHP 100.00 if it was a refundable deposit. I was told that it was NOT a deposit. I was told that it was a charge!! I asked that since i was paying PHP 100.00 for the towel, that would I be able to keep the towel. The answer was NO! In total frustration I returned the towel from my backpack & headed out for the day!!
Stayed 6 nights in Jan 2026

6/10 Okay

Marc

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean, friendly staff, but the traffic noise from the street kept us up all night. Not ideal when we have flights to catch.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Stayed 3 nights in Jan 2026

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with the services. Thank you
Stayed 1 night in Jan 2026

4/10 Poor

Earl

Liked: Cleanliness
Yes, wall paper peeling paint chips throughout staff was great for most part little gliche getting help to airport shuttle we basically took our own bags (very heavy) from room to lobby, of note no elevator in our area. Room also very tight. kettle had no auto shut off so we steamed the room up to a point of setting off smoke/heat Deector!
Stayed 2 nights in Jan 2026

8/10 Good

Engel Faye

Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Liked: Staff & service
Very noisy area and loud guests in common areas staying up until 2am +, made it hard sleeping both nights. Shower was not very warm. But otherwise an average stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucien, Brantford

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Always happy with this Hotel, the Staff makes it Great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
good hotel at good price
Stayed 1 night in Dec 2025

10/10 Excellent

Mahonri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Good budget hotel, clean enough & friendly staff. Swap the powdered milk in rooms & too firm matresses for medium or at least something plusher. Overall good value & close to airport & shops. Heads up...the factory outlets just down the road are a ripoff.
Stayed 9 nights in Dec 2025

8/10 Good

MANDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast. Airport shuttle only runs at specific times so we had to take a taxi but it was very cheap.
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Stayed 2 nights in Dec 2025

8/10 Good

Mahonri

Stayed 2 nights in Dec 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, amenities
We checked in for premiere junior suite and the room was outdated and the king size bed was old and mattress was saggy and hard on my back, did not get good sleep for my 3 nights stay. Was not upgraded because hotel was fully booked. Will not stay in this hotel ever again!!! The staff were rude and don’t want to be bothered with the guests!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin, Peterborough

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, used ride to airport.
Stayed 1 night in Dec 2025

8/10 Good

Zechariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay with my wife here! Clean, nice design, small but fun gym, and a hotel cafe with plenty of good options for food and coffee! Really friendly staff too! Shoutout to the cafe host who was very accommodating and fun to talk to! Didn't get a chance to try the pool! Maybe next time! God Bless you guys at this hotel! 😃
Stayed 2 nights in Nov 2025