Lanzarote Vacation Packages

The food was gorgeous, great varieties and hot & plentiful Comfy beds and clean everywhere

We absolutely loved our stay at Kamezí Boutique Villas. Our villa was beautiful, spacious and well equipped. We all (adults and teens) enjoyed the pool and loved having a bbq outside one evening. The onsite market was super convenient and the bread and croissants from the bakery were amazing. The spa and bar/restaurant were also great with stunning views out to sea. I really hope we can come back sometime!

A Bit Underwhelmed We were disappointed with our stay at Secrets Lanzarote. We chose it for the reputation of the Secrets brand and had high expectations, but the experience did not feel as premium as anticipated. The distinction between standard and Preferred guests was particularly frustrating. The best pool and many premium facilities appeared to be reserved for Preferred guests, while numerous additional experiences and amenities came at an extra cost. This made us feel like secondary guests rather than valued customers. We also struggled to find sunbeds in the morning, found the towel system inconvenient, and rarely used the main pool because it was extremely cold despite being advertised as heated. Pool service was limited, with staff rarely checking whether we wanted drinks, and food was not permitted by the pool, meaning we had to leave whenever we wanted a snack. Housekeeping was the biggest disappointment. Toiletries and room amenities were often not replenished unless requested through the app, and some requests had to be repeated several times. This was not what we expected from a hotel of this standard. Overall, the hotel fell short of the premium experience we expected from the Secrets brand. Service, housekeeping and the treatment of standard guests all need improvement.