Iberostar Lanzarote Park3.5 out of 5.0
Recent guest reviews
This trip was amazing for us. They had free childcare for certain times and the staff took the kids outside to do activities and dance. My children loved it. The hotel is in a great area and has three great pools. Parking is VERY limited though.
this hotel is fabulous.you are made to feel welcome as soon as you cross the threshold. the staff are wonderful, the food is excellent and the facilities and entertainment second to none. All in all a first class experience
Excellent customer service .Hotel was clean, variety of breakfast/lunch/dinner dishes to choose from as went as a family all inclusive. We enjoyed the SPA/Massage facilities . Reception staff Judith was friendly and approachable, Manager Emilio ensured we had a pleasant stay with bar staff and waiters giving a brilliant service. Pool and hotel grounds were clean. Great location as beach is just a few minutes walk and local shops.
My husband and I took our children and grandchildren here for half term All nine of us.. It was a lovely holiday. Hotel is very clean and comfortable. Rooms very spacious with large balcony, cleaned every day and bed linen changed often. Direct access to beach and promenade. Children facilities excellent. Food was exceptional. We will be back. Our grandchildren wanted to stay for a year!!.
We have just returned from a weeks holiday at this hotel. We stayed in a Star Prestige room on an all inclusive basis. Food was amazing as were the staff and facilities. Nothing was too much trouble and we were made to feel very welcome
What can I say .We arrived to welcome drinks .shown to our rooms .Not disappointed .our room had a wrap around balcony overlooking the sea.Amazing !!! We could look at the sea from our bed.Our son and family had very nice rooms also .With the benefit of the adults sleeping at the back. Wonderful shower room .Very good facilities .Wonderful comfy bed.. The surroundings didn't disappoint .We went half board .perfect .The food was amazing. We have stayed in three four and five star accommodation. This hotel had a very high standard for food .. The staff are all very friendly and helpful. We had our 37th wedding anniversary while here .We were spoilt with a bottle of cava and chocolates in our room courtesy of hotel.And on the day the table was set especially for us and our party. We really appreceated it .We even received an anniversary cake at the end of our meal..... The pools are lovely ,the kids area is brilliant .The team that keep everyone entertained durring the day are such hard workers .allways a smile .Nothing is to much for them .The local beach is safe and beautiful it's wonderful feeding the fish .best on the Sandy side .Wonderful big family beds with curtians on the beach .perfect for wriggling babies .And the usual sunbeds and parasoles. ....nice eateries and ice cream parlours. ...Good trips out especially the volcano day . One point if you like to get to sleep at a reasonable time choose star prestige or the familly section as middle section is where the entertainment and bar stay open late ...ok if you have bedroom in the back .Or very good ear plugs .All in all a very relaxing wonderful holiday .Will definitely use this range of hotel again.
Visited the hotel over 15 times in the past and I was amazed by it every single time. First visit now after the renovation works finished November 2016. In one word: WOW. Reception: Very warm welcome with some champagne, very friendly and efficient service. Clear explanations about the hotel and facilities. Checked in online which resulted in a ultra fast check in. The online check-in was efficient as our reservation was directly available for the staff and they handled it the right way. Room: Booked a 10 day stay in a Star Prestige room. Upon arrival, I noticed a smell in the room. The smell disappeared after I turned on all water facilities for some minutes (shower, toilet, ...). Maybe that's something cleaning should have noticed as well, but no big problem to me as it was solved right away within 10 minutes. Spacious room with 2 (!!!) rain-showers, great beds, clean terrace, airco which can be turned on manual or automatic, free welcome drinks in minibar, towels, towels to take to the pool, shower gells, safe, television. The room was very clean and can't even think about the huge amount of little attentions, very well done! Restaurant & bar: As Star Prestige you get the choice between the separate Prestige restaurant and the 'normal' restaurant. Both were awe-some! Star Prestige: choice of 4 dishes prepared 'à la minute' by 2 chefs, a lot of different dishes and high quality food. Service in Star Prestige is top level, thanks to the extremely friendly personnel (Raquel, Letica, Melissa, ...). 'Normal' restaurant: great choice, good tasting food, the 'looks' of the food are amazing, a lot of attention going to presentation of it, clean space although the chairs won't last for long as they were already getting dirty (the only point of attention on restaurant side). Bars were all very nice too: clean, smooth service, professional waiters and quality drinks (if you ask for a Bacardi f.e., you'll get it - no cheap stuff here) - congrats to Romero, Juan Carlos, Christina, ... Animation: Changed since the renovation works. Before there was a sort of central space were all animation was one, that's gone now. That's maybe one minor point as you don't see where to go. At the other hand: animation is everywhere in the hotel and you can't miss it if you're interested. They're very visible, friendly and professional: if you're interested they'll take you out where to go - if you're not interested and just want to keep some rest: fine for them too, they won't disturb you if you don't want to. Great effort by Mansio, Jorge, Rocky. As our holidays were adults only, we didn't see the miniclub building itself. But we did saw the effort of the miniclub girls too making kids holidays very special (picknick between the palm trees f.e.). Congrats to Imane and Maggi for making their holiday special too, well done! Infrastructure and location general What an improvement. Activities (and infrastructure) for everybody: well maintained spa/wellness, tenniscourt, botcha field, beachvolley, basket, ... Gardens are extremely well kept, everything is ultra clean and location is the best I've ever seen for a hotel in Europe. The entrance of the hotel is a little bit of magic as you're getting to see pools, gardens and sea directly in one view: I think it's something every visitor to the hotel should mention. Buildings have been freshed up, everything looks very clean and efficient. If you are facing any problem: reception takes care of it and it's fixed right away (I asked for a special television channel - it was installed within 1 hour and I got a little confirmation on the TV that it was ok with the number of the channel on it - little effort, great appreciation and great service). Conclusion This hotel is to be recommended to everyone. With kids: ring B, kids pool, playground, personnel extremely friendly with kids With friends: ring A, activities, 2 pools, poolbar, great views As a couple: ring C Star Prestiage, not cheap but well worth it, just the 'extra touch' is worth it with amazing food, separate pool (adults only - very quiet area)
We have just had a fabulous 1 week break at this amazing hotel. We arrived and we're upgraded to Star Prestige to which we were grateful as the poolside and pools were fantastic this area is adult only and very peaceful and super clean. The room walked straight out onto the pool and jacuzzi and towels were provided also with no charge if you were star prestige. The room we had had a super king bed which we found to be very comfortable with fresh sheets on request. Free Wi -Fi also a mini bar which was re- filled daily and a Nespresso coffee machine too as I loved as I'm a coffee addict . The bathroom area was amazing.. walk in double shower hair-dryer double his and hers sinks with a large double wardrobe also which was well big enough for mine and my partners clothes. A separate toilet too . Bath robes were also provided as a star prestige guest . Air. Conditioning In all rooms but we didn't need it as the weather wasn't overwhelming hot , seating on terrace was great and we also had 2 sun loungers to relax on. We stayed Half board , breakfast.. vast amount of choices from continental to full English 😁can't fault quality of food Dinner was 5 star chef quality in star prestige with food to order and watch the chef cook your food in front of you Amazing quality 👍🏼. At Dinner you had to pay extra for drinks which were pricey but expected in a 5 * hotel. Staff went above and beyond to help and make our stay a good one . We hired a car for the week which we find great as we love the island and enjoy getting out and about . There was plenty of entertainment for all ages here from palates on the lawns , pool aerobics, tennis, dance lessons, lots of activities around the children's pools and entertainment in the main events area at night which was very popular for everyone with different shows every night. We had a great stay here at the Iberostar Lanzarote Park and will be returning very soon for more Thank you all staff and team 😀
We stayed for 10 days in the middle of may and we had a great time at Lanzarote Park. We had a slight issue with the first room we were allocated on arrival but this was quickly resolved and the room we had was stunning. The food is very good but does get a bit repetitive but then every all inclusive I've been on does, a few more themed nights may help. I would advise parents of toddlers to take there own cutlery and plastic cup for the restaurant, only glass and adults cutlery provided, the overall restaurant experience however was a good one. The general standard of the refurbishment and all the surroundings is amazing, certainly in the top few hotels I've stayed in. We and especially my daughter loved the pool area and the slides, been back a month now and she's still talking about them. Flamingo beach is only a short walk away and is perfect for a change of scenery and if you get a sunbed close to the iberostar end of the beach you still get the wifi 👍. I thought the evening entertainment was ok some obviously better than others. The animation team are very good. We would certainly come back to the Iberostar Lanzarote Park in a heartbeat.
Spent a week at this hotel and was very satisfied with most things. Food very good, room fine, staff all very friendly. Everywhere spotlessly clean. Just one complaint, I paid for all inclusive, but as there were no staff checking you into the restaurant, we found at lunchtime, people not on all inclusive were coming in getting wine and food and quickly nipping ou t with it. We witnessed this every day, and I do begrudge paying for other people's food and drink. Come on Iberostar put someone on to check you in and give your room number. I have stayed at a lot of hotels and have always been checked in for all meals.
- Free WiFi in rooms and public areas
- Onsite dining
- 6 outdoor pools
- 24-hour fitness center
Iberostar Lanzarote Park places you within a short walk of Aqualava Waterpark and within a mile (2 km) of Nuestra Senora del Carmen Square. This 332-room, 3.5-star hotel welcomes guests with 6 outdoor pools, a restaurant, and a 24-hour fitness center. Dorada Beach and Roja Mountain are also near this Yaiza hotel.
Enjoy a leisurely bite to eat at Papagayo, the hotel's onsite restaurant. Start each morning with buffet breakfast, available for a fee from 8 AM to 10 AM.
Iberostar Lanzarote Park's 332 rooms are air-conditioned and provide furnished balconies, minibars, and phones. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer free toiletries and bidets. In-room massages are available.
Guests of Iberostar Lanzarote Park enjoy 6 outdoor pools, a children's pool, and a 24-hour fitness center. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 2305 reviews