BelleVue Aquarius3.0 out of 5.0
Recent guest reviews
Have stayed in these apartments on numerous occasions, have always had a lovely view from the fourth flooor. Must admit they do need a bit of modenising, bathrooms especially and the patio door was difficult to open. The apartments are basic, I think they have cut back on maid service as in the past beds where made regulary this time in 11 days the beds where changed once although we did get towel changes and the bathroom was cleaned. Pool is large but quite cold, plenty of sun loungers but for some reason this year they decided to chain them up in the evening and they where not unlocked until 10am the next day, this I thought was very late and in April? maybe they need chaining up in peak season but not low season. The apartments are situated in the old town on a steep hill so maybe not suitable for the disabled but they do have aprtments on the ground floor, no lifts are available for higher floors. All in all the apartments are ok and we have never had problems with staff.
Place needs knocking down and rebuilt! Very dated,dirty complex,staff rude! Not chil friendly or adult friendly to be honest! Poolside area gritty,had sliders stolen from poolside,BEWARE!!cockroacges,unsafe plug sockets,terrible apartments! Wouldn't stay here again even if it was free,VILE!!!!corkscrew left on side to open balcony window,windows selotaped together,locks broken,ripped furniture,disaster!!
Stayed at the bellevue for 9 nights last week. Overall was a good stay asked for 4th floor or above due to other reviews and was in room 427. No issues with security but cant say for lower rooms. Yes the rooms are a little dated but you get what you are paying for. Beds were really comfy and hot water aslong as you left it for 10 minutes between people showering which was fine with us. Cleaner came round everyday minus sunday and wednesday and did a decent job could of done better with moping floor and sweeping up but fresh towels each day and very friendly. Reception staff were great and any issues mentioned to them were rectified almost straight away. Great views and good sized balcony. Pool is not heated and was a little on cold size but didnt stop me from been in it most days and little one spent hours in it. Pool does need a good refurb though and for the last few days part of the kids pool was taped off due to missing tiles on the floor. Didnt eat at the hotel as went self catering but plenty of nice restaurants just round corner and about a 20 minute walk to the strip which we did every night. 3.50 euros from strip back in a taxi. Steps wernt really an issue even with pram. All in all good stay and would probably stay again.
The apartments are spacious and reception efficient.From the first night there were issues with noise..a party next door..6 visits from security eventually got it silenced.Three more noisy nights going into the wee hours and our last night had three separate loud groups singing and shouting at 4 and 5 am...serious amount of steps in the place so not for the feint hearted...food isn't bad and drink prices are very reasonable.
Accommodation tired and dated, but beds comfy and clean, staff friendly and maid service excellent. Food fine, and entertainment every night was a bonus. I checked reviews before I went, but everything was OK. Not 5 star, but then we didn't pay 5 star prices. No complaints.
Read the reviews before we came unfortunately not before we booked. On arrival reception was fine no hassle. Expected the stairs so wasn’t fazed by them. When we got to our room (508) the smell that came out was disgusting, was like mould and dirty smell all around. Turned the taps to find no water, husband turned the mains on and the water came out all brown and just not very nice. Trying to just not complain we thought we would just hope for the best once doors were open for a while but just wasn’t happy so went back to reception and spoke to the man on the desk who was very surprised about the smell as he was assured it was clean and according to him next door was the only other room available. So we took that and although much the same run down apartment the smell wasn’t bad. The water when running smelled like something from a sewage plant for about ten mins before it was ok. We were all inclusive and I must say I wouldn’t bother as it’s the only place when snacks out with mealtimes were not included so it’s really not worth your money. Also to be served a drink in a grotty plastic cup even in the entertainment area is just bad but you are allowed a real glass when buying your drink?? The food was nice at dinner breakfast was just ok and we ended up not having lunch any of the ten days we were there. Didn’t use the pool so can’t speak about that (thought the ducks swimming were amusing prob not had I wanted to swim tho) So really, whole place needing a huge revamp as very very run down, for what we paid for ten days it was hugely over priced. And it’s the only place in the 18 years I’ve been coming to Lanzarote that we have had cockroaches in our room. Eeeuugghhhkkkk oh and on a final note, I had read about the staff being rude, all of the staff were very pleasant to us but on our check out the man on reception was being very rude to a lady over the misunderstanding about a picnic. I thought the lady was being nice but the was he spoke to her was a bit rude indeed.
Just back from a week staying in the Bellevue. From reading all the bad reviews of this hotel I thought I'd made a terrible mistake booking it. Absolutely not it's a 3 star hotel and you get what you pay for. We stayed in room 604 top floor amazing views we are fit and healthy and able for the stairs. If you aren't so mobile request a ground floor apartment the hotel seem to be very obliging as I heard at check in when another couple requested ground floor. Yes the hotel is a little dated, but who cares what pattern is on the curtains or bedding, the sheets were clean and the room it's self was spotless when we arrived also a nice hot shower. What more do you need. Towels and sheets changed daily. My only downside was that the bed is 2 singles pushed together not a double but look it that's only a minor thing.. we didn't eat or drink at the hotel as we spent most of our time touring the island. Hotel is in a great location for the old town 2 minutes from amazing restaurants and a taxi ride is 5 minutes to the old town at less than €5. We were pleasantly surprised how mice the place was and if we return to Lanzarote we will be staying again and recommending it to friends as well.
We stay 5 night in this hotel... With amaizing view. Very clean and friendly staff. Thank you Carmen for all your help every single morning to choose our destination to visit 😍😍😍 we stay in room 529 i thing... And was amaizing the view... Very clean the pool and everything was perfect.. Definitely i will recomand. ❤️❤️❤️
This is the second time my wife and I have stayed at this hotel. Pros The accommodation is a little dated but remember it is 3*. The food is very Good with a full British breakfast and cold meat and salad buffet at breakfast. Cereals, fruit juice and tea and coffee. Lunch and Dinner are also very good with several choices and always an extensive salad bar, soup and a sweet option. Amenities You can hire a safe (I recommend this) You can hire a remote control for the TV for 15€ refundable. You can hire WiFi in your room You hire a small to medium car which is delivered and dropped off at the hotel for 31€ to 35€ Accommodation The accommodation is quite good with all the normal items you should expect. Crockery, Cutlery, pots, pans glasses, cups, kettle, fridge, cooker etc + iron & ironing board. A clothes drier outside on the patio. The towels are changed every couple days and our bed linen was changed 3 times in the ten days we were there. Bathroom Hairdryer and decent shower with plenty of hot water. Pool The swimming pool is not heated and was quite cold however I was still in it every day. There is a small part sectioned off for small children which is quite shallow but be aware the main pool is 1.55 to 1.75 m and does not have any shallow bits. I am 6 feet tall and even at the shallowed part of the main pool, the water was up to my shoulders. My wife and I are not big drinkers, however their was a ready supply of soft drinks, beers and local spirits and tea and coffee, ice cream etc at the snack bar. On of the big positives for me was the staff in the restaurant, reception and snack bar who were friendly, cheerful and kind. They made our holiday. Cons The entertainment at night was a bit poor but good for a laugh there is also Karaoke and bingo. The hotel is in on a hill and very hilly and in my view is not suitable for guests with any disability issues. I have a bad back but Hemel managed to get us a room on the ground floor which was really useful. You are only 5 minutes from the lovely old town which hosts quite a big local market every Friday. My wife and I walked along the main strip of Puerto del Carmen most nights and got a taxi back to the hotel for 3€ 50. Do not use the supermarket next to the hotel as it is very expensive. There is a larger supermarket just down the hill at the front of the hotel which is a lot cheaper. I must mention the staff again who were ALL really great. Overall I would recommended this hotel but remember the hills.
I stayed here from the 15th April 2018 for 7 days. I was very apprehensive after reading some reviews but I can honestly say I was very pleased. The staff are excellent, the food is really good for a 3 star hotel and plenty of it. The rooms are a little dated but I don't usually spend much time in my room! On the whole I would recommend this lovely hotel. The cleanliness is really good too. I would stay here again without hesitation. The only drawback - the steps! The location is brilliant too.
- Onsite dining
- Outdoor pool
- WiFi in rooms and public areas (fees apply)
- Laundry facilities
Within a short walk of Fariones Sports Center, BelleVue Aquarius is within a mile (2 km) of Puerto del Carmen Beach. This 167-room, 3-star resort welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool. Gran Casino de Lanzarote and Lanzarote Golf Resort are also close to this Tias resort.
This resort serves as home to a bar, along with a buffet restaurant that specializes in international cuisine. For your convenience, breakfast is available for a fee.
The 167 rooms feature kitchenettes and balconies. Guests can expect to find WiFi and TVs with satellite channels. Sofa beds, safes, and ironing boards are also standard. Limited housekeeping is available.
Guests of BelleVue Aquarius have access to an outdoor pool, a children's pool, and WiFi in public areas. Free offsite parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a terrace and laundry facilities.
Reviews from Trip Advisor
60.0% of guests recommend this hotelTotal of 1387 reviews