BelleVue Aquarius3.0 out of 5.0
Recent guest reviews
Having read the reviews on Tripadvisor I have to say I was a little apprehensive about my recent trip. On arrival we were kindly allocated a room on the ground floor as being heavily pregnant I do struggle with stairs at the moment. The hotel is around 20 minutes from the airport in a taxi and overlooks the harbour. The rooms are dated but they are clean and relatively well maintained, if your going on holiday to moan about the pattern on a bed spread then you need to sort yourself out! The room that we were in didn't have any air conditioning and it was hot at night, if you open all the windows and the patio you do get a nice breeze running through but I wouldn't recommend going to sleep with all the doors open. There were cockroaches in our room but we maybe saw 4-5 the whole holiday which was always at night and first thing in the morning, they are big but its a hot country so its to be expected, we mentioned this to maintenance and they kindly sprayed the skirting board and left us with some spray. If your that bothered buy a bug away plug in before you go on holiday. The pool is massive but pretty cold first thing in the morning, i'm not 100% sure but i think that the pool is salt water as i never noticed the intense chemical element that i have elsewhere, the pool is deep so you dd need to be careful if your not a strong swimmer, there was no real consistency between lifeguards one was relaxed and allowed you into the pool with your child if they were in arm bands but the other was a little overbearing except on the occasion when he dropped his net into the pool and was quite happy for my 5 year old to jump in and collect it for him! The loungers aren't unlocked until 10am when the pool opens which i absolutely love, I don't go on holiday to get up at 4am and reserve a sunbed also on occasion when we weren't there at 10am there was always plenty of sunbeds for everyone. Luis whom organises the entertainment was always friendly and engaging and there we a small range of activities running through the day from darts, archery to evening entertainment and quizzes etc. The restaurant is buffet style, the staff were always friendly and they serve you your drinks at the table at lunch and in the evening . The food was a little hit and miss sometimes it was absolutely delicious whereas other times it was over cooked and excessively salty, I guess you cant please everyone. All in all the hotel offered a budget option all inclusive and we took it, £1200 for 2 adults and 1 child at half term including luggage, flights and transfers is pretty good.
Absolutely fantastic location. Only 2 mins walk from old town And close to the beginning of new town, shopping centre and wonderful restaurant close by. The apartment was clean, small but what more do you want a bed, kitchen with basic utensils , bathroom and a pull out sofa bed. The pool as great deep but also had a location for smaller children and plenty loungers along with plenty space to Spread them out so when sunbathing not up on top of each other. Pool Side bar and bar and restaurant on site and a mini market also close by for fresh bread and rolls and any other bits you may need. We would definitely go back again.
Just back from a weekend break with friend we arrived at this hotel area looked run down around the hotel I think we got dropped off at the back of the hotel. On arriving at the reception desk a man called jesus ignored us for some time. He then stated the room wasn't ready. I had to pay a supplement as I was an extra person to the room. baring in mind my friend had booked self catering but I was happy to pay for towel and cleaning services. We decided to have a drink and some later lunch. I ordered the club sandwich it was like warm as were the chips. chips greasy tasted like old oil. GROSS! left most of it. drink was good but over priced. Pool area dated dirty looking no real view from the pool just a big wall with a doctor's sign all though if you try you will find a patch of sea behind it all. The flooring was like sharp pebbles really hurt your feet. sun loungers dirty. Bin overflowing flies around. We got our room with a view of a couple of shrubs and a wall with barbed wire around it...... the horror well and truly began. the room was dark dingy and not fresh smelling. sofa was awful presume that it's used as a bed for bigger parties. Bare wires around fittings. decor awful draws falling apart. ratty old tea towel. no kettle. broken microwave. But if you feel like butchering somebody in an easy to access draw there is a massive knife (see pictures) with chunks missing. cutlery draws stink!!! curtains covering walls with no window behind??! also a 4th bed was outside?!!!!! mattress lay on the ground for cats rats cockroaches to crawl all over. There was cobwebs and spiders on the walls dust everywhere pubic hair in the bath and sink. The place was dirty and disgusting. very stuffy as no air con. We immediately looked for other hotels as it was obvious they couldn't make it any better seeing these reviews. we had to stay one night. I could hear cockroaches hissing. The bed was uncomfortable. Now I am mid twenties I camp in a tent I go to festivals and use portaloos. I'm used to a lil dirty here and there but this was awful. I can't see how this place gets one positive review. I was shocked. We left the following morning and was offered another room we declined. would like money back but i doubt they see they are in the wrong. one positive is the lady on reception seemed very lovely. Oh and leaving was a positive! please see these pics hopefully they will rip it apart and start again it needs it!!! I have many more picture but I can only post 10! bellevue you really need to sort it out or close before there is an accident with an electrical fault or a kid gets hold of the bloody knife!!
Having read some of the reviews about these apartments, I wasn't sure if we'd made the right decision - we needn't have worried!! We stayed for 7 nights S/C The apartments are clean/comfortable and functional, facilities included: 2 ring electric hob Full size oven Microwave Electric kettle Toaster Fridge with small freezer box Hair dryer Iron (but no ironing board!) Everything that you'll need for a weeks S/C The apartments are south facing so get sun all day long and all have sea views (better the higher up you are) The location is great, in the old town by the harbour, plenty of bars and restaurants in the area, some very good restaurants not just pub grub! The new town is about 20 mins steady walk either up the hill by the new shopping centre or via harbour then on sea front path. 1 thing to bare in mind is the amount of steps/stairs, if you are on the upper blocks, we were in block 5 next to the top, then yes you will have a lot of climbing to do!! Clearly if mobility is a problem you would need to ask for a lower floor: numbers starting 1 or 2 The pool area is nice and clean, the pool temperature is a little on the cold but it is November, we never had a problem getting a sun lounger even if we went to pool in afternoon. Some of the reviewers state that the apartments are "dated" maybe, but really?? You staying for 7/10/14 nights, I'm sure it's not the end of the world - we certainly don't let it bother us. A lot of the reviewers seem to want 4/5* luxury but only want to pay 2/3* prices - you get what you pay for: a week away, sunshine everyday 2 people with flights and accommodation for £500 all in, I'll happily come back again and again. All in all a good complex/apartments that we'd easily would return to and recommend to friends and family.
The apartments are in a great location, very close to the harbour with lots of bars & restaurants, the area is very steep so be ready for a good work out! We arrived at 1pm but were unable to check in until 2.30, the receptionist suggested we use the bar area for some lunch & drinks, we were able to leave our luggage until the room was ready. Once checked in we had a ground floor apartment which was massive, the decor was white & in good condition, the only down side was people sun bathing right next to you, however if this was in the summer I would have to ask to be moved. The pool was glorious be careful though as its very deep & freezing cold! The buffet breakfast had such as good selection. The staff were friendly & helpful, the only thing I would have liked more is the towels to be changed more often, otherwise we had a really lovely time staying here.
A lot of people have put negative reviews for this hotel, yes the rooms are a bit dated, yes their are lots of steps and no lift. But we found the complex clean, cleaners in the room everyday apart from Sunday, close to some fantastic restaurants and bars, we had room only so didn't eat. The staff were very friendly and accomadating. It's what it sets out to be, a cheap break in the sunshine.
Rooms are a little dated and basic. We stayed in room 304 which had a great view. Food is pretty much the same thing over and over. Lasagna dish seriously needs improving! Staff here work hard and are friendly specially Santi I think that's his name that works behind the bar. Not too far to old town which has some seriously good food choices. The pool and outside area were kept clean and to a good standard. The only thing that really lets this place down is the food and the decor. It was fine for what we paid. But we wouldn't return unless major changes happened. But apart from that it was an enjoyable stay.
Arrived here end of October with other family members to lovely hot weather - no cardigans even in the evening - for all inclusive holiday. Meals were as expected - hot breakfast as well as cold continental and a selection of fruit, lunch (only went twice) was similar to evening meal and a good choice. Rooms were large as they are self catering so quite roomy - 1 bedroom and pull out bed inthe lounge. They were similar but the other 2 parties said ours was better and we were on the ground floor next to the pool, somewhere we never asked for but given that there were a few of us it was great and our room was used to pop in to pick something up and sit in the shade at times. Views are spectacular especially the higher up you go. Staff were great, hard working and could be serving breakfast in the morning and behind the bar at night. Always pleasant. Luis who did the entertainment worked extremely hard. Good location in the old town but quite hilly and lots of steps. Would defintely return again.
Not great u get what u pay for. Generally clean but the whole complex Is in serious need of renovating Also be aware if ur on the top floor (great sea views) THERE IS NO LIFT not to bad to drag ur self up and down But with luggage it's a major struggle. staff are nice. Would be a fab place if it was renovated ideal location In the old town yet only 5_ 7 minutes walk to new town Stayed here twice.
Read a lot of bad reviews before we arrived so were quite anxious - not as bad as we feared but the rooms were poor quality, no air con, no windows or any ventilation in the bathroom which was a bit gross , shower was cold after 1 use and decor was faded and in need of serious work. And no cleaning at all during the 4 days we stayed. Plus have to pay to rent a tv remote! On the plus side we were on 5th floor so view was great, didn't mind the stairs as we are fit , food was good overall and the staff in the restaurant were very friendly and helpful and it's in a good location, walking distance to a nice beach . But we would not come back unless the rooms were seriously improved and we are not fussy people but in a hot place it's not good to have no way of ventilating the bathroom and no cleaning or changing towels is also quite poor especially staying with children.
- Onsite dining
- Outdoor pool
- WiFi in rooms and public areas (fees apply)
- Laundry facilities
Within a short walk of Fariones Sports Center, BelleVue Aquarius is within a mile (2 km) of Puerto del Carmen Beach. This 167 -room, 3-star resort welcomes guests with conveniences like a restaurant, a bar/lounge, and an outdoor pool. Gran Casino de Lanzarote and Lanzarote Golf Resort are also close to this Tias resort.
This resort serves as home to a bar, along with a buffet restaurant that specializes in international cuisine. Start your day off with breakfast, available for a fee.
The 167 rooms feature kitchenettes and balconies. Guests can expect to find WiFi and TVs with satellite channels. Sofa beds, safes, and ironing boards are also standard. Limited housekeeping is available.
Guests of BelleVue Aquarius have access to an outdoor pool, a children's pool, and WiFi in public areas. Free offsite parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a terrace and laundry facilities.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 1285 reviews