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Recent guest reviews

Our family of 4 absolutely loved this property. The pictures were spot on and the everything looked even better in person. We will definitely be coming back!0

The check in was fast and quick and the young woman checking me in was friendly and welcoming. However, there was a male employee complaining to her about not receiving his paycheck, which I thought was unprofessional in front of a guest. She did her best to sway the conversation. The house we stayed in was impeccable. The only issue was the WiFi did not work. I was told that it was changed and when I tried the new password I was given it still didn’t work. The amenities offered at the resort was another plus as well. The only con I would say is the $200 cleaning fee that you have to pay upon arrival. I just think it odd that guest have to pay for that.

I loved the activities for kids. The room was pretty clean except for the bugs in the corners. Get a vacuum attachment to do the corners! Bugs in the corners/along the walls are a nightmare for guests with infants/toddlers because babies will pick these up and put in their mouths--I was constantly worried that my son (crawler) would eat some of these bugs...

Overall fantastic experience and value. Lots of fun kids will without a doubt love the amenities. 4pm check in is the only flaw. Would do it again.

Everything was excellent. Will come back. No issues. Just that they kept checking to see if we were out of our home 30 min before check out

Private pool! Water slide and splash pad! Negatives: ants on the deck near the private pool. Bed slats fell off a few times and weren’t the most comfortable. But the staff was extremely responsive to any issue and took care of everything. My son has allergies and my wife is vegan so it would have been nice more options at the restaurant for a night out but we had our own kitchen so no big deal there.

Wonderful place to stay. Our house was huge and super clean. Everything looked new (because it is). Nice sized bedrooms and a tv in each bedroom, plus 2 extra! Great kitchen with nice appliances. Full-size washer and dryer on the 2nd floor. The house pool was unheated, so a bit chilly, but that didn't stop the kids. The resort pool area was great- nice warm pool and a great water play spot for the kids with slides and such. Staff was very warm and welcoming. The game room was fun! The food at the restaurant was tasty and reasonably priced. We are already talking about coming back next year!

Very nice experience! I loved the privacy, and spacious house. My kids enjoyed their own room, the private pool and the water park, that was awesome!!!

I couldn't have asked for a better experience from check-in to check-out. The home is very clean, spacious and comfortable. Will definitely return and recommend to friends and family.

We found everyone to be accomodating & pleasant. We could not ask for a better location or accomodations. It is unfortunate that some people do not take care of the homes and though they offered to look after concerns right away, this was not the fault of the management, I believe the people they contract may not pay paticular attention to details or report the upkeep on some of the home repairs. My only concern was that there was a mix up of date of leaving resort and when it came to have an inspection, the person accessed the home without approval. Communication needs to be improved.

Kenny Boulevard Haines City FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free water park
  • Outdoor pool

Located 2.7 mi (4.3 km) from Southern Dunes Golf Club, Balmoral Resort Florida is within a 10-minute drive of other popular attractions like Willowbrook Golf Course. This 4-star hotel has 155 guestrooms and offers a free water park, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 155 air-conditioned accommodations feature kitchens and balconies or patios, and there's space to spread out with living rooms and dining areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, safes, and ironing boards are other standard amenities. Limited housekeeping is available.


Property features

Built in 2017, the brand new Balmoral Resort Florida features a free water park, an outdoor pool, and a children's pool. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this family-friendly hotel include a fitness center, free WiFi in public areas, and a business center.

Room options

3 Bedroom Townhouse

1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed | Sleeps 8

3 Bedroom Private Pool Home, Water View

1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed | Sleeps 8

Premium House, 4 Bedrooms, Private Pool

2 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed | Sleeps 10

6 Bedroom Private Pool Home

2 King Beds, 2 Queen Beds and 4 Twin Beds | Sleeps 14

Guest reviews for Balmoral Resort Florida

Everyone (6) Couples (1) Family (3)
5
Family with small children Family

Our family of 4 absolutely loved this property. The pictures were spot on and the everything looked even better in person. We will definitely be coming back!0

By , from Ft. Lauderdale on Mar 24, 2020

Review comment responded on Mar 30, 2020

Dear Valued Guest, Thank you for taking the time to review Balmoral Resort Florida; we are grateful to learn that you enjoyed your stay with us! Your kind words are much appreciated, and we look forward to welcoming you back soon! Kind Regards, The Balmoral Resort Florida team

5
Family Family with small children Partner Couples Family

By , from Woodbridge, VA on Mar 23, 2020

Review comment responded on Mar 30, 2020

Dear valued guest, Thank you for sharing your experience at Balmoral Resort. We are glad you enjoyed your stay and we look forward to welcoming you again soon! Warm regards, The Balmoral Resort Florida team.

4
Family with small children

The check in was fast and quick and the young woman checking me in was friendly and welcoming. However, there was a male employee complaining to her about not receiving his paycheck, which I thought was unprofessional in front of a guest. She did her best to sway the conversation. The house we stayed in was impeccable. The only issue was the WiFi did not work. I was told that it was changed and when I tried the new password I was given it still didn’t work. The amenities offered at the resort was another plus as well. The only con I would say is the $200 cleaning fee that you have to pay upon arrival. I just think it odd that guest have to pay for that.

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Dear Valued Guest, Thank you for taking the time to review your stay at Balmoral Resort Florida; we are pleased to learn that you enjoyed your stay with us and experienced a smooth check-in process. It excites us that you found the home to be well-maintained and a great fit for your family along with the amenities we offer. We are sorry to hear that you experienced some inconveniences inside the home, and we thank you for providing us with feedback as we are working to make improvements to provide an exceptional experience to our guests. Nevertheless, thank you for allowing us to accommodate your family, and we look forward to welcoming you back soon! Kind Regards, The Balmoral Resort Florida team

5
Everyone

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Dear Valued Guest, Thank you for your kind rating. We are glad to learn that you enjoyed your stay with us, and we look forward to welcoming you back soon. :) Kind regards, The Balmoral Resort Florida team

4
Family with small children

I loved the activities for kids. The room was pretty clean except for the bugs in the corners. Get a vacuum attachment to do the corners! Bugs in the corners/along the walls are a nightmare for guests with infants/toddlers because babies will pick these up and put in their mouths--I was constantly worried that my son (crawler) would eat some of these bugs...

By on May 28, 2019

Review comment responded on May 29, 2019

Dear valued guest, We’re sorry for any inconvenience that you may have experienced during your stay at the Balmoral Resort Florida. We encourage guests to report any issues upon discovery so we can resolve these problems immediately to provide the best experience. We hope this did not greatly interrupt the quality of your stay. We are glad that your family enjoyed the amenities available and your little ones had fun with our activities. We look forward to welcoming you back soon! Kind Regards, The Balmoral Resort Florida Team

5
Family with small children

Overall fantastic experience and value. Lots of fun kids will without a doubt love the amenities. 4pm check in is the only flaw. Would do it again.

By on May 28, 2019

Review comment responded on May 29, 2019

Dear valued guest, We are so pleased to know that your family had a fantastic experience at the Balmoral Resort Florida and enjoyed the available amenities. Our check-in and check-out times are standard for vacation homes as we aim to keep the cleanliness of the properties to the highest standard. The homes are very spacious and need time to be thoroughly cleaned so we can provide our guests with a pleasant stay, as we hope you experienced. We do thank you for choosing to stay with us and we’re looking forward to welcoming your family again soon! Kind Regards, The Balmoral Resort Florida Team

5
Family with small children

Everything was excellent. Will come back. No issues. Just that they kept checking to see if we were out of our home 30 min before check out

By on Apr 19, 2019

Review comment responded on Apr 19, 2019

Dear valued guest, Thank you for rating Balmoral Resort Florida. We are glad that you found your stay pleasant, yet, sorry that our Team caused inconvenience in your check-out date. Your feedback is very valuable to us and will be used for our future training and improvement. We look forward to welcoming you again soon! Warm regards, The Balmoral Resort Florida team.

4
Family with small children

Private pool! Water slide and splash pad! Negatives: ants on the deck near the private pool. Bed slats fell off a few times and weren’t the most comfortable. But the staff was extremely responsive to any issue and took care of everything. My son has allergies and my wife is vegan so it would have been nice more options at the restaurant for a night out but we had our own kitchen so no big deal there.

By on Mar 4, 2019

Review comment responded on Mar 4, 2019

Dear our valued guest, Thank you for your kind words for the clubhouse amenities and our staff services. Regarding the ants' problem and the furniture in the homes, we apologize for any inconvenience you went through during your stay. However, it's also our pleasure to know you had responsive services from our staff members. With best intentions to continuously deliver top-notch services to our valued guests, we really appreciate your feedback your comments will be used for our future improvement. We look forward to welcoming you again soon to experience Balmoral Resort all for the better in the future! Warm regards, The Balmoral Resort Florida team.

5
Everyone

Wonderful place to stay. Our house was huge and super clean. Everything looked new (because it is). Nice sized bedrooms and a tv in each bedroom, plus 2 extra! Great kitchen with nice appliances. Full-size washer and dryer on the 2nd floor. The house pool was unheated, so a bit chilly, but that didn't stop the kids. The resort pool area was great- nice warm pool and a great water play spot for the kids with slides and such. Staff was very warm and welcoming. The game room was fun! The food at the restaurant was tasty and reasonably priced. We are already talking about coming back next year!

By on Feb 26, 2019

Review comment responded on Feb 26, 2019

Dear our valued guest, It's been a pleasure to accommodate your family. We are glad you loved our beautiful and fully-equipped vacation homes as well as other resort amenities like the clubhouse pool and our Bar & Grill. We apologize for any inconvenience of the pool heating, this add-on is only available for guests who booked and paid for it in advance. We are delighted to know you are already planning a returning trip, please don't hesitate to reach out to us for a 20% returning discount! :) We look forward to welcoming you here any time soon! Warm regards, The Balmoral Resort Florida team.

5
Everyone

By on Feb 22, 2019

Review comment responded on Apr 1, 2019

Dear valued guest, Thank you for rating Balmoral Resort Florida. We are thrilled to know you loved your stay and we look forward to welcoming you again soon! Warm regards, The Balmoral Resort Florida team.

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