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Truckee Donner Lodge

2.5 out of 5.0

Recent guest reviews

The good: The hotel is wonderfully located. It is next door to Donner Lake Recreation area, only one highway exit from downtown Truckee, and just right off the freeway but not too close (no noise). The staff was friendly to me and my family and accommodating. They had free hot chocolate and coffee which was much appreciated in the cold/snow. The bedrooms were quiet and comfortable. The bad: There appear to be a variety of ways this hotel needs upkeep and isn't getting it. There were small details like broken bathroom locks in the room, broken phones in the room, and an elevator that was out of order. There were major eye sores like a pool that is 1/3 full of green algae water (visible from front entry) and had an electric cord hanging in it! (from a flood light). The person checking us in was incredibly friendly but seemed poorly trained. WARNING. She said our orbitz reservation was underpaying for the value of the room and we "almost" didn't get the room we booked. She fixed it, I guess. But I thought that was weird. Her objection was that we were paying so much less than the (vacant) room normally goes for. She didn't give us wifi information and she forgot to take our license and credit card at check in. She was pleasant but the experience felt very confusing and unprofessional. All in all, the experience was pleasant but I am glad we paid a discounted rate. If I had paid the "normal rate" she quoted for our room I would have been severely disappointed.

We had a family emergency that brought us to Truckee. The hotel staff was very compassionate and went the extra mile to ensure we had everything we needed. Would definitely stay here again

Great location near donner lake; good value; included hot breakfast items.

Breakfast was really awful. Road noise in room. nice location.

We stayed one night there, nice and pleasant environment and good service for the area

Very nice hotel close to the Boreal ski resort. The room was very clean and roomy. The staff was very nice and friendly. The breakfast was great and substantial to start the day for skiing. We were very pleased with Donner Lodge and will definitely stay there again in the future!

We've always had a good time at Truckee/Donner Lodge. It's located w/in minutes or miles of all the things we want to do on short vacations. I've recommended this because of the easy access to so many options in the area.

No problems. Comfortable. Expensive for what it is.

when we tried to check in a little early we were told,absolutely not. In fact there was no point in coming back at 3:00 pm the regular check in time because they had given late check out privledge to everyone staying in that size room so she was not sure when we could get in. Her whole attitude was extremely rude.

The holiday Inn express is very comfortable.

it was nice. The internet did not work. A little far from downtown.

The Holiday Inn Express in Truckee while relatively new and well kept is a bit off the beaten path and had a less than enthusiastic staff during our visit. The most annoying thing however was a strange antiseptic smell in the lobby. My wife thought we were in a hospital. The rooms are spacious and comfortable and have a ceiling fan so you don't have to listen to the noisy room cooling system all night. But what draws 'em in evidently is the continental breakfast...very busy every morning with the feature being their cinnamon rolls....you need to have at least a couple.

10527 Cold Stream Rd Truckee CA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Truckee Donner Lodge places you within a 10-minute stroll of Donner Memorial State Park and Emigrant Trail Museum. This 65-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In the mountains, the hotel is also close to KidZone Museum and Coyote Moon Golf Course.


Dining

Free breakfast is included with your stay.


Rooms

All of Truckee Donner Lodge's 65 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and satellite TV. Free newspapers, free local calls, and hair dryers are other standard amenities.


Property features

At Truckee Donner Lodge, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Executive Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Truckee Donner Lodge

Everyone (6) Couples (3) Business (1) Family (2)
3

great location and staff, some upkeep issues.

Everyone

The good: The hotel is wonderfully located. It is next door to Donner Lake Recreation area, only one highway exit from downtown Truckee, and just right off the freeway but not too close (no noise). The staff was friendly to me and my family and accommodating. They had free hot chocolate and coffee which was much appreciated in the cold/snow. The bedrooms were quiet and comfortable. The bad: There appear to be a variety of ways this hotel needs upkeep and isn't getting it. There were small details like broken bathroom locks in the room, broken phones in the room, and an elevator that was out of order. There were major eye sores like a pool that is 1/3 full of green algae water (visible from front entry) and had an electric cord hanging in it! (from a flood light). The person checking us in was incredibly friendly but seemed poorly trained. WARNING. She said our orbitz reservation was underpaying for the value of the room and we "almost" didn't get the room we booked. She fixed it, I guess. But I thought that was weird. Her objection was that we were paying so much less than the (vacant) room normally goes for. She didn't give us wifi information and she forgot to take our license and credit card at check in. She was pleasant but the experience felt very confusing and unprofessional. All in all, the experience was pleasant but I am glad we paid a discounted rate. If I had paid the "normal rate" she quoted for our room I would have been severely disappointed.

By , from Sacramento, CA on Nov 28, 2016

5

nice hotel, friendly staff

Everyone

We had a family emergency that brought us to Truckee. The hotel staff was very compassionate and went the extra mile to ensure we had everything we needed. Would definitely stay here again

By , from Riverside, CA on Jun 26, 2016

5
Everyone

Great location near donner lake; good value; included hot breakfast items.

By on Jun 4, 2016

3
Everyone

Breakfast was really awful. Road noise in room. nice location.

By on May 30, 2016

5
Everyone

We stayed one night there, nice and pleasant environment and good service for the area

By on Apr 16, 2016

4

very nice hotel

Everyone

Very nice hotel close to the Boreal ski resort. The room was very clean and roomy. The staff was very nice and friendly. The breakfast was great and substantial to start the day for skiing. We were very pleased with Donner Lodge and will definitely stay there again in the future!

By on Apr 4, 2016

5

another great vacation in the area!!!

Families

We've always had a good time at Truckee/Donner Lodge. It's located w/in minutes or miles of all the things we want to do on short vacations. I've recommended this because of the easy access to so many options in the area.

By on Jul 19, 2010

3

family trip

Couples

No problems. Comfortable. Expensive for what it is.

By on Oct 25, 2009

1

my review of holiday inn express truckee

Families

when we tried to check in a little early we were told,absolutely not. In fact there was no point in coming back at 3:00 pm the regular check in time because they had given late check out privledge to everyone staying in that size room so she was not sure when we could get in. Her whole attitude was extremely rude.

By on Aug 9, 2008

4

very comfort

Couples

The holiday Inn express is very comfortable.

By on Feb 20, 2008