We could not check into our room until 6pm. So we were stuck wondering around in the freezing cold after a 4 hour drive. We still could not kill enough time so had to sit in the car. The room was literally being remodeled while we sat in the car. The paint was so strong I was nauseated the whole time. Whatever cheap chemicals and detergent they use in their washing caused my husband to break out into large raised hives over his whole body. His hands doubled in size, lips became droopy and one eye almost completely swollen shut. The Jeffrey Hotels response was, we are trying to finish up remodeling sorry about that. Oh and we will try to improve amenities. Like..what? Glad my husband is doing better after a trip to urgent care. I would not recommend this "boutique" experience. I have had better stays in a motel 6.
Inn was clean and everything worked as expected. Also, Hannah is very helpful and kind.
This is the second time I've stayed at this establishment and both were positive experiences. Everyone I came in contact with at the front desk, including the owner, was very friendly, helpful, and accommodating. The hotel is situated in a quiet location but only a few minutes walk to the Stateline casinos, stores, and eateries. During my first stay, my room contained a fridge and microwave. To my surprise, my room this time around did not. If these items are important to you then you should call ahead to make sure. I called the front desk and was told they had a microwave in the common area. All-in-all, I highly recommend Alpenrose for its cleanliness, location, and price. Over the years, I've stayed at around a dozen different hotels in this area but this one is definitely one of the best choices for its price range.
Has a European feel. Many nice touchs. Comfortable room, easy walk to the lake, great staff.
Very nice staff. Breakfast clean rooms. Will go back!
Well located. Nice room. Clean We asked for dinner recommendation and they were very helpful
Hotel is clean with updated amenities. Breakfast is simple bagel and hardboiled egg style. Nothing fancy but good enough. Staff is super friendly. And the rooms have modern finishings with a comfy bed.
This was my third visit to Alpenrose and it was nice to see improvements from the past. The old carport has been replaced by an elegant lobby with a fireplace and meeting table. This made for a great impression when we arrived. Speaking of our arrival; we received a call from Hannah while we were on the road just checking up with us on when we were to arrive. The room was extremely clean and comfortable except for the unusually hard wicker chairs at the dinette table. Other than that there really was nothing to fault about our stay.
Located in Lakeside Park, The Jeffrey Hotel is within a 10-minute walk of popular sights such as Heavenly Gondola and Lake Tahoe. This 19-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.
All 19 air-conditioned rooms provide ceiling fans. Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
The Jeffrey Hotel features free WiFi in public areas, express check-out, and a terrace. There's free parking if you drive. Staff members can help with accommodation requests, and provide concierge services. This hotel also has a garden.
We could not check into our room until 6pm. So we were stuck wondering around in the freezing cold after a 4 hour drive. We still could not kill enough time so had to sit in the car. The room was literally being remodeled while we sat in the car. The paint was so strong I was nauseated the whole time. Whatever cheap chemicals and detergent they use in their washing caused my husband to break out into large raised hives over his whole body. His hands doubled in size, lips became droopy and one eye almost completely swollen shut. The Jeffrey Hotels response was, we are trying to finish up remodeling sorry about that. Oh and we will try to improve amenities. Like..what? Glad my husband is doing better after a trip to urgent care. I would not recommend this "boutique" experience. I have had better stays in a motel 6.
Inn was clean and everything worked as expected. Also, Hannah is very helpful and kind.
This is the second time I've stayed at this establishment and both were positive experiences. Everyone I came in contact with at the front desk, including the owner, was very friendly, helpful, and accommodating. The hotel is situated in a quiet location but only a few minutes walk to the Stateline casinos, stores, and eateries. During my first stay, my room contained a fridge and microwave. To my surprise, my room this time around did not. If these items are important to you then you should call ahead to make sure. I called the front desk and was told they had a microwave in the common area. All-in-all, I highly recommend Alpenrose for its cleanliness, location, and price. Over the years, I've stayed at around a dozen different hotels in this area but this one is definitely one of the best choices for its price range.
Has a European feel. Many nice touchs. Comfortable room, easy walk to the lake, great staff.
Dear Guest, Thank you for your kind review. We look forward to hosting you again in the near future. Kind regards,Hannah
Very nice staff. Breakfast clean rooms. Will go back!
Dear Guest, Thank you for your kind review. We look forward to hosting you again in the near future. Kind regards,
Well located. Nice room. Clean We asked for dinner recommendation and they were very helpful
Dear guests, Thank you again for your stay and review. We wish you a wonderful New Year and hope to see you again in the near future. Kind regards, Hannah
Hotel is clean with updated amenities. Breakfast is simple bagel and hardboiled egg style. Nothing fancy but good enough. Staff is super friendly. And the rooms have modern finishings with a comfy bed.
This was my third visit to Alpenrose and it was nice to see improvements from the past. The old carport has been replaced by an elegant lobby with a fireplace and meeting table. This made for a great impression when we arrived. Speaking of our arrival; we received a call from Hannah while we were on the road just checking up with us on when we were to arrive. The room was extremely clean and comfortable except for the unusually hard wicker chairs at the dinette table. Other than that there really was nothing to fault about our stay.
Hi Andrew. We are bummed to hear we missed the mark on your stay. We always welcome constructive feedback in order to improve the experience of our current and future guests. While we appreciate you taking the time to leave this review, I want to take a minute to thoughtfully respond so other guests reading this can hear our perspective. We guarantee check in by 4pm and due to your early arrival we asked that you wait until 4pm for us to finalize our covid cleaning protocols as we take pride in ensuring all guests are provided with a safe and clean room that is to our standards. We apologize you were disappointed you couldn’t have an early check in. Regarding chemicals, we only use approved products by global health and lodging agencies. We are so sorry to hear that your husband had some type of reaction. This is something that we’ve never had with a guest before so that’s something we’ll gladly look into to ensure it’s not something others will experience. Regarding paint or remodeling, that unit was painted and updated a long time ago and have had many reservations in this room that have never noted the things your stating. With that said, we will take all this feedback and look into it for the enjoyment and comfort of future guests. We wish you all the best on your future travels