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Recent guest reviews

As we entered the property at peak hours we were not greeted with Hawaiian Leis as I have been in the past. Also when we tried to do one of the lobby events we were told we weren’t able to ( build a crown) as we didn’t so go up but there was no one there and they had a lot of material

Housecleaning staff was very friendly and did great job of having my room clean upon arrival. Pandemic has hit Maui hard and no room service was available. The pool was wonderful with plenty of space available. We had a cabana which protected us from the sun but very pricey. Room 255 did not have great view but we went to Westin for the beach and the pool slide for our little one so that did not matter to us. The room was quiet and beds comfortable. Check in and out was easy. I would return.

One of the nicest hotels I've ever been to, friendly staff, clean and organized in every aspect great location - it was our first time in Hawaii and after a few days of roaming around the island we concluded that the beach is one of the best - if no the best - on Maui.

This property was amazing! The renovations/remodel was impressive. We loved our trip so much we decided to book another trip before leaving to bring our kids back with us. Can not say enough good things about this property. Westin is our go to in Maui!

Kaanapali Pkwy Lahaina HI

Hotel highlights

  • Steps from Kaanapali Beach and Whalers Village
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

The Westin Maui Resort & Spa, Ka'anapali is adjacent to popular attractions such as Kaanapali Beach and Whalers Village. This 759-room, 4-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants. Centrally located in Lahaina, the resort is connected to a shopping center, and a short walk from Whalers Village Museum and Kaanapali Golf Courses.


Dining

Enjoy dining at Waicoco, one of 5 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 759 air-conditioned rooms provide lanais, iPod docks, and coffee makers. 42-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available on request.


Property features

Guests of The Westin Maui Resort & Spa, Ka'anapali have access to a full-service spa, 3 outdoor pools, and a 24-hour gym. Parking is USD 35.00 per day (USD 45.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 80. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, View, Tower

1 King Bed | 2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Ocean View (Hokupa'a)

1 King Bed | Sleeps 3

Ocean Tower- Ocean View- King Bed

1 King Bed | Sleeps 3

Hokupa'a- Premier Suite

1 King Bed | Sleeps 3

Guest reviews for The Westin Maui Resort & Spa, Ka'anapali

Everyone (1) Couples (2) Family (1)
4
Family

As we entered the property at peak hours we were not greeted with Hawaiian Leis as I have been in the past. Also when we tried to do one of the lobby events we were told we weren’t able to ( build a crown) as we didn’t so go up but there was no one there and they had a lot of material

By on Oct 6, 2021

Review comment responded on Oct 6, 2021

Aloha Nancy, mahalo for your loyalty to our hotel and for taking the time to share your experience with us. We are sorry for not meeting your expectations during this visit and for not being able to provide you with the welcoming and thoughtful hospitality you have always received from us. We are grateful for your patience and every comment that helps us improve our services. We hope to host you again in the future at The Westin Maui Resort & Spa, Ka'anapali, for a fulfilling stay. With Warmest Aloha, Resort Management Team

4
Family with small children

Housecleaning staff was very friendly and did great job of having my room clean upon arrival. Pandemic has hit Maui hard and no room service was available. The pool was wonderful with plenty of space available. We had a cabana which protected us from the sun but very pricey. Room 255 did not have great view but we went to Westin for the beach and the pool slide for our little one so that did not matter to us. The room was quiet and beds comfortable. Check in and out was easy. I would return.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Aloha Guest, mahalo for sharing your experience at The Westin Maui Resort & Spa, Ka'anapali. It is a pleasure to read your kind comments about our thoughtful housekeeping associates and relaxing accommodations. We are also happy to know you were able to take advantage of our enriching amenities, including our pool and the beach. However, we regret not meeting some of your expectations. We value your feedback and look forward to seeing you along with your family again in the future. With Warmest Aloha, Resort Management Team

5
Partner Couples

One of the nicest hotels I've ever been to, friendly staff, clean and organized in every aspect great location - it was our first time in Hawaii and after a few days of roaming around the island we concluded that the beach is one of the best - if no the best - on Maui.

By on May 27, 2021

Review comment responded on May 31, 2021

Aloha Guest, mahalo for your lively review of The Westin Maui Resort & Spa, Ka'anapali. We are glad to know you were pleased with our well-maintained property and dedicated associates, as well as with our dynamic location. We appreciate your business and look forward to seeing you again for another seamless stay. With Warmest Aloha, Resort Management Team

4
Everyone

By on May 26, 2021

Review comment responded on Jun 6, 2021

Aloha Guest, we are pleased your stay was enjoyable, and we appreciate your kind rating. All of us at The Westin Maui Resort & Spa, Ka'anapali look forward to your next visit. With Warmest Aloha, Resort Management Team

5
Partner Couples

This property was amazing! The renovations/remodel was impressive. We loved our trip so much we decided to book another trip before leaving to bring our kids back with us. Can not say enough good things about this property. Westin is our go to in Maui!

By on Apr 21, 2021

Review comment responded on Apr 21, 2021

Aloha Guest, mahalo for this wonderful review. We are pleased to discover that you could take full advantage of your time in Maui, from indulging in whale watching to partaking in our authentic Hawaiian Luau. On a separate note, we would like to sincerely thank you for your patience during our Holomua enhancement project. We seek to limit any inconveniences due to this transformation; therefore, we are glad to hear of your experience. We look forward to welcoming you back to our refreshed resort and hope you will join us soon. With Warmest Aloha, Resort Management Team

The Westin Maui Resort & Spa, Ka'anapali

2365 Kaanapali Pkwy, Lahaina, HI 96761
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