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Recent guest reviews

The grounds are beautiful and the facilities are great! Kids have their own pool and adults can enjoy the “adult area” of the pool. There should be better food options available. Overall, great stay.

The property was great my only complaint would be there were no mirrors in the room only the bathroom. A mirror inside the room is also needed especially when there are two or more guest. Cheers

All staff were professional and provided outstanding service

Everything about this property is what we'd expected. Beautiful, clean, nice staff, and most importantly location of the resort was not far from town and close proximity to our favorite dinner place "Merrimen". With a car you can go anywhere even "Road to Hana". We love everything about Maui and would for sure visit again. Wouldn't stay any other place. Love the Ritz :)

Noisy and not worth the money, terrible service and will not be returning

Service is great, beautiful location, nice pool, club room id convenient

Fabulous location, amenities and superb courtesy and hospitality.

A wonderful place. The moment we arrived, the staff at the ritz went above and beyond to make our stay amazing. We had a great time and will come back again! The property and pool are wonderful. Breakfast buffet was delicious. Everything is easily accessible and there is a shuttle that will take you around property. Highly recommend Kapalua bay!

The property was beautifully located and spectacular in most every way. We were very disappointed with the food options. Everything but the lounge and Banyon tree closed down in the evenings. Not one decent dessert available after 5pm.

Ritz-Carlton Drive Lahaina HI

Hotel highlights

  • Close to Napili Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Napili Bay is within a mile (2 km) of The Ritz-Carlton, Kapalua, and other popular sites like Kapalua Beach are within a couple of miles (3 km). This 463-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.


Dining

There are multiple options for onsite dining with 6 restaurants, including The Banyan Tree, which specializes in seafood. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.


Rooms

The Ritz-Carlton, Kapalua's 463 recently renovated rooms provide furnished lanais, iPod docks, and espresso makers. 65-inch Smart TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free local calls, and free bottled water are other standard amenities.


Property features

Awarded Conde Nast Top 100 List status in 2017, The Ritz-Carlton, Kapalua features a golf course, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 30.00 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Suite, 1 Bedroom, Oceanfront

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, Resort View

1 King Bed | 2 Queen Beds | Sleeps 4

Club Suite, 1 Bedroom (Club Level)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, Terrace, Courtyard View

1 King Bed | 2 Queen Beds | Sleeps 4

Guest reviews for The Ritz-Carlton, Kapalua

Everyone (50) Couples (42) Family (25) Friends (1) Other (1)
5
Everyone

By on Mar 11, 2020

5
Everyone

By on Feb 14, 2020

5
Family with small children

The grounds are beautiful and the facilities are great! Kids have their own pool and adults can enjoy the “adult area” of the pool. There should be better food options available. Overall, great stay.

By on Jan 26, 2020

5
Everyone

By on Jan 16, 2020

5
Family

The property was great my only complaint would be there were no mirrors in the room only the bathroom. A mirror inside the room is also needed especially when there are two or more guest. Cheers

By , from NYC on Jan 8, 2020

3
Everyone

By on Jan 5, 2020

4
Partner Couples

All staff were professional and provided outstanding service

By on Dec 7, 2019

5
Partner Couples

Everything about this property is what we'd expected. Beautiful, clean, nice staff, and most importantly location of the resort was not far from town and close proximity to our favorite dinner place "Merrimen". With a car you can go anywhere even "Road to Hana". We love everything about Maui and would for sure visit again. Wouldn't stay any other place. Love the Ritz :)

By on Nov 26, 2019

1
Family

Noisy and not worth the money, terrible service and will not be returning

By on Nov 17, 2019

5
Family Partner Couples

Service is great, beautiful location, nice pool, club room id convenient

By on Nov 17, 2019

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