The Ritz-Carlton Maui, Kapalua

5.0 star property
Elegant beach resort and 3 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton Maui, Kapalua

3 outdoor pools, cabanas (surcharge), sun loungers
Property grounds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby
Beach nearby, white sand, free beach shuttle, beach cabanas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
1 Ritz-Carlton Drive, Kapalua, HI, 96761
  • Oneloa Beach
    10 min walk
  • Kapalua Resort
    15 min walk
  • Kapalua Golf Resort Bay Course
    18 min walk
  • Kapalua, HI (JHM-West Maui)
    13 min drive

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Room options

Club Suite, 1 Bedroom, Non Smoking, Lanai

  • 2560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Lanai)

  • 430 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Lanai)

  • 430 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Lanai)

  • 430 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Lanai)

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Garden View

  • 1300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, 1 Double Bed, Non Smoking, Oceanfront

  • 2550 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 2560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Garden View

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Non Smoking, Oceanfront

  • 1300 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Partial Ocean View

  • 1300 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Garden View

  • 1300 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Hearing Accessible)

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Lanai)

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Mobility Accessible, Roll-In Shower)

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 900 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, Resort View (Lanai)

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 430 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Room, Non Smoking, View (Terrace)

  • 430 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Kapalua

The Ritz-Carlton Maui, Kapalua places you next to Jean Michele Cousteau's Ambassadors of the Environment and within a 10-minute walk of West Maui Mountains. This 463-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Kapalua Resort - 15 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • Napili Bay - 3 min drive
  • Kapalua Beach - 4 min drive
  • Kapalua Golf Club Plantation Course - 7 min drive

Getting around

  • Kahului Airport (OGG) - 54 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Honolua Store - ‬4 min walk
  • ‪Pizza Paradiso - ‬9 min drive
  • ‪Gazebo Restaurant - ‬4 min drive
  • ‪Fish Market Maui - ‬8 min drive

About this property

The Ritz-Carlton Maui, Kapalua

Elegant beach resort and 3 outdoor swimming pools
The Ritz-Carlton Maui, Kapalua features a golf course, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 65 per day, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.
Guests can expect 65-inch Smart TVs with cable channels and DVD players. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Furnished lanais, iPod docks, and espresso makers are also standard. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

English, Japanese

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 50 for adults and USD 25 for children
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 'Olu Cafe
  • Alaloa Lounge
  • Burger Shack
  • Kai Cafe
  • The Banyan Tree

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 199,993 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Firepit
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 16 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 55.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out fee: USD 150 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 234409.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Kapalua
The Ritz-Carlton Maui, Kapalua Resort Kapalua

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton Maui, Kapalua?

The Ritz-Carlton Maui, Kapalua provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton Maui, Kapalua?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Maui, Kapalua on Nov 8, 2024 start from $734.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton Maui, Kapalua?

Located steps from Jean Michele Cousteau's Ambassadors of the Environment, this resort is in Kapalua, and within a 10-minute walk of West Maui Mountains and Oneloa Beach. You'll also find Kapalua Resort and Kapalua Golf Resort Bay Course less than a mile away.

Is parking available on site at The Ritz-Carlton Maui, Kapalua?

Yes, valet parking is offered for USD 65 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Ritz-Carlton Maui, Kapalua?

The Waihua Spa is the resort's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does The Ritz-Carlton Maui, Kapalua include a casino at the property?

No, The Ritz-Carlton Maui, Kapalua doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton Maui, Kapalua?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub. Guests have 24-hour pool access.

What amenities will couples enjoy at The Ritz-Carlton Maui, Kapalua?

There are plenty of amenities for couples at this resort, including a beach bar, 3 outdoor pools, and a beachfront restaurant.

Does The Ritz-Carlton Maui, Kapalua have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does The Ritz-Carlton Maui, Kapalua feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton Maui, Kapalua has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Ritz-Carlton Maui, Kapalua allow pets to stay for free?

No, pets aren't allowed at The Ritz-Carlton Maui, Kapalua though service animals are welcome.

Are there connecting rooms at The Ritz-Carlton Maui, Kapalua?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to The Ritz-Carlton Maui, Kapalua?

The closest major airport to The Ritz-Carlton Maui, Kapalua is West Maui Airport (JHM), which is 3.9 mi away (13 minutes by car). Another top airport is Kahului Airport (OGG), which is around 15.8 mi away.

Are there rooms with balconies that I can book at The Ritz-Carlton Maui, Kapalua?

Yes, every guestroom at The Ritz-Carlton Maui, Kapalua comes with a furnished lanai with some featuring ocean or garden views.

Does The Ritz-Carlton Maui, Kapalua host weddings?

There are wedding services available at The Ritz-Carlton Maui, Kapalua if that's in your vacation plans.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 710 out of 1001 reviews" "
Rating 8 - Good. 152 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Jose Rosales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Aveed

Stayed 5 nights in Jul 2024

10/10 Excellent

Alfred L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. And the staff is so friendly and help you with anything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Emerson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Every single person we came across was just as amazing as the next.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people, everyone of them, were incredible. Felt like I’ve known them my whole life. Will miss them and the property every day.
Stayed 5 nights in Jul 2024

8/10 Good

Suahill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nelson

Stayed 7 nights in Jul 2024

10/10 Excellent

SaiSridhar, SCOTTSDALE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah Munoz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service with attention to detail. Margie at check- in remembered us from our stay last summer. She was a pleasure once again. Thank you again for a memorable stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Merve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so clean and quiet, and plenty of things to do, easy to plan around on the things to do during the day!
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stay! All the employees were amazing. 2 small areas of improvement..we had an electric car and there is currently one charge station that did not work. Luckily, we had enough charge to get back to airport. I also had a pretty good fall at the pool. We asked guest relations if there was any medical people on staff that could give us a second opinion on whether I needed stitches. They said yes and called her right away. Turns out she was security and couldn’t give us any medical advice. Just gave us some bandaids. Maybe a list of nearby urge t cares would be helpful to have on hand? All in all we had a fabulous time and look forward to returning.
Stayed 4 nights in Jul 2024

10/10 Excellent

Oscar De Jesus Tapia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly prestigious location, perfect for couples
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and staff was amazing.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd summer in a row staying at the Ritz, and honestly, I don’t know that we’d stay anywhere else when visiting Maui. The property is just gorgeous, with it’s various pools, dining options, and that lounge that really gives that WOW factor as you first walk in. As always, kudos to Joy W. who welcomed us again with open arms (literally) as she remembered us from our trip last year. What a treat it was to see her again! The one and only negative is the $65 daily fee for valet parking, as they don’t have a self parking option, and if you have a rental car you have no choice but to use the valet. I think for our next trip we will not get a rental and Uber our way around town.
Stayed 4 nights in Jun 2024

10/10 Excellent

Franck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service ! 5* class
Stayed 5 nights in Jun 2024

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in western Maui. Extremely quiet, newly remodeled, and even has private beach with a natural green sea turtle habitat. Greatly recommended!
Stayed 10 nights in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Lucia

Liked: Staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is what you would expect from a Ritz Carlton property: top notch. The property itself is beautiful but the rooms are in need of updating/renovating.
Stayed 10 nights in May 2024

4/10 Poor

KEVIN

Traveled with family
Not worth the money. Not even close
Stayed 6 nights in Mar 2024

6/10 Okay

Olga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Private beach
Stayed 2 nights in Apr 2024

10/10 Excellent

Deston

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility, great staff, always attentive and great for families!
Stayed 5 nights in Mar 2024

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024