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Recent guest reviews

The staff was very helpful, friendly and eager to help. They greeted us with a smile and made us feel welcome.

I like everything from this property during our stay. The Club Lounge’s food were delicious. We will come back.

Great property and well maintained. Excellent service!

We couldn’t enjoy the resort do to the rain and cold weather. I was hoping let my kids swim and spend time on the beach but couldn’t.

The grounds are beautiful and the facilities are great! Kids have their own pool and adults can enjoy the “adult area” of the pool. There should be better food options available. Overall, great stay.

The property was great my only complaint would be there were no mirrors in the room only the bathroom. A mirror inside the room is also needed especially when there are two or more guest. Cheers

All staff were professional and provided outstanding service

Everything about this property is what we'd expected. Beautiful, clean, nice staff, and most importantly location of the resort was not far from town and close proximity to our favorite dinner place "Merrimen". With a car you can go anywhere even "Road to Hana". We love everything about Maui and would for sure visit again. Wouldn't stay any other place. Love the Ritz :)

Noisy and not worth the money, terrible service and will not be returning

Service is great, beautiful location, nice pool, club room id convenient

Fabulous location, amenities and superb courtesy and hospitality.

Ritz-Carlton Drive Lahaina HI

Hotel highlights

  • Close to Napili Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Napili Bay is within a mile (2 km) of The Ritz-Carlton Maui, Kapalua, and other popular sites like Kapalua Beach are within a couple of miles (3 km). This 463-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa.


Dining

There are multiple options for onsite dining with 6 restaurants, including The Banyan Tree, which specializes in seafood. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.


Rooms

The Ritz-Carlton Maui, Kapalua's 463 recently renovated rooms provide furnished lanais, iPod docks, and espresso makers. 65-inch Smart TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free local calls, and laptop-compatible safes are other standard amenities.


Property features

The Ritz-Carlton Maui, Kapalua features a golf course, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 45 per day, and there's also a free beach shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking, Garden View (Residential)

1 King Bed | Sleeps 4

Deluxe Room, Non Smoking, Resort View

1 King Bed | 2 Queen Beds | Sleeps 4

Club Suite, 1 Bedroom, Non Smoking, Resort View

1 King Bed | Sleeps 2

Guest reviews for The Ritz-Carlton Maui, Kapalua

Everyone (52) Couples (36) Family (24) Friends (1) Other (1)
5
Family

The staff was very helpful, friendly and eager to help. They greeted us with a smile and made us feel welcome.

By , from Tampa on Dec 14, 2021

Review comment responded on Dec 19, 2021

Aloha, Thank you so much for sharing your feedback with us! We are so pleased to see that you enjoyed your time here with us and felt the aloha spirit during your stay! Mahalo

5
Family

I like everything from this property during our stay. The Club Lounge’s food were delicious. We will come back.

By on Nov 27, 2021

Review comment responded on Nov 28, 2021

Aloha, We thank you for taking the time to share your feedback with us and we look forward to welcoming you back to our property! Mahalo

5
Everyone

By on Nov 16, 2021

5
Family

Great property and well maintained. Excellent service!

By on Jul 6, 2021

Review comment responded on Jul 18, 2021

Thank you so much for taking the time to share your feedback with us! We sincerely value your input and are very pleased that you enjoyed your stay with us. Mahalo!

5
Everyone

By on Mar 29, 2021

Review comment responded on Apr 11, 2021

Thank you kindly for taking the time to post your review.

3
Family with small children

We couldn’t enjoy the resort do to the rain and cold weather. I was hoping let my kids swim and spend time on the beach but couldn’t.

By on Mar 22, 2021

Review comment responded on Apr 11, 2021

Thank you for taking the time to share your feedback. We are disappointed to see that your experience was not equal with what you have come to expect from a Ritz-Carlton resort. Our goal is to provide a perfect stay for all guests and we apologize that you experienced anything less.

5
Everyone

By on Mar 11, 2020

5
Everyone

By on Feb 14, 2020

5
Family with small children

The grounds are beautiful and the facilities are great! Kids have their own pool and adults can enjoy the “adult area” of the pool. There should be better food options available. Overall, great stay.

By on Jan 26, 2020

5
Everyone

By on Jan 16, 2020

The Ritz-Carlton Maui, Kapalua

1 Ritz-Carlton Drive, Lahaina, HI 96761
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