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Recent guest reviews

Beautiful property. Enjoyed the pools and beach.

There was Water machines sunscreen machines I like that very much

I liked the pressure of water. I liked for good food and Starbucks.

It was quiet, centrally located, free shuttle to Lahaina, nice path to walk along the beach for miles,clean, nice staff. We weren't told about dining options on the property and missed out on some dining opportunities.

14 bucks for coffeee because the room didn’t one didn’t work and the staff didn’t care ata all

The check-in clerk was overwhelmed, did a poor job of explaining the parking process. Bell staff did a poor job of showing me the grounds when I asked. I did a better job wandering around on my own. Pool area is unappealing to all but those who are a family traveling.

The resort layout is great with multiple areas to sit by the pools. The beach is absolutely amazing and great for walks or playing in the ocean.

What I really like is the staff which I have found to always be friendly, helpful, and knowledgeable. My wife and I have been coming to the Sheraton Maui Resort annually for the past 30 years and we love the location.

Close to the beach and but the pool gets pretty busy and all the tubes get used up and some people just keeps the tube the whole time

great location, great service, great beach access and the room was very nice.

Wonderful pool. Excellent beach. Nice that they provide beach/pool towels. However, too many cabanas blocking pool access; too many people reserving recliners but not using them.

Property is very spread out, we were on a far wing and not close to anything. I paid for a "deluxe" room, I would say it wasn't much nicer than a motel 6.

I loved the sunset from my room, the beach was close from my room.

Loved everything! Thank you for everything! 💕Beautiful property, and wonderful staff! Our ocean view what amazing from our room.

Beautiful location/facility, excellent service overall with a few exceptions, great food, great pool and bar area. Prices too high, especially for drinks.

Right on the beach in a quieter area was good. Room was upgraded from the start that was also good. The bad was the room had 3 different problems which we brought up to the resort.the pool has also seen better days the walls are crumbling in a couple of places

Beautiful setting, friendly staff, great pool, easy access to beach and snorkeling.

Kaanapali Pkwy Lahaina HI

Hotel highlights

  • Walking distance to Kaanapali Beach and Whalers Village
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Sheraton Maui Resort & Spa places you next to Kaanapali Beach and within a 10-minute stroll of other popular attractions like Whalers Village. This 4-star resort has 508 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at Teppan-yaki Dan, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 508 air-conditioned rooms feature lanais, coffee makers, and safes. Guests can expect to find free WiFi and 50-inch LCD TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests of Sheraton Maui Resort & Spa enjoy a full-service spa, an outdoor pool, and a lazy river. Parking is USD 26 per night (USD 32 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for USD 60.00 per person. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a 24-hour fitness center, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking, Resort View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Resort View

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking, Oceanfront

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Maui Resort & Spa

Everyone (61) Couples (7) Family (10)
5
Partner Couples

Beautiful property. Enjoyed the pools and beach.

By on Jun 5, 2021

Review comment responded on Jun 19, 2021

Aloha, Mahalo for acknowledging our outstanding service at Sheraton Maui Resort & Spa. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon! Mahalo, Kalai Asuela, Guest Experience Manager

5
Everyone

There was Water machines sunscreen machines I like that very much

By on May 23, 2021

2
Partner Couples

I liked the pressure of water. I liked for good food and Starbucks.

By on May 10, 2021

Review comment responded on May 13, 2021

Aloha, We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Mahalo, Kalai Asuela, Guest Experience Manager

3
Everyone

By on Dec 26, 2020

5
Family

It was quiet, centrally located, free shuttle to Lahaina, nice path to walk along the beach for miles,clean, nice staff. We weren't told about dining options on the property and missed out on some dining opportunities.

By on Jan 19, 2020

1
Everyone

14 bucks for coffeee because the room didn’t one didn’t work and the staff didn’t care ata all

By on Jan 11, 2020

2
Family

The check-in clerk was overwhelmed, did a poor job of explaining the parking process. Bell staff did a poor job of showing me the grounds when I asked. I did a better job wandering around on my own. Pool area is unappealing to all but those who are a family traveling.

By on Dec 28, 2019

5
Family

The resort layout is great with multiple areas to sit by the pools. The beach is absolutely amazing and great for walks or playing in the ocean.

By on Dec 23, 2019

5
Family

What I really like is the staff which I have found to always be friendly, helpful, and knowledgeable. My wife and I have been coming to the Sheraton Maui Resort annually for the past 30 years and we love the location.

By on Dec 16, 2019

4
Family with small children

Close to the beach and but the pool gets pretty busy and all the tubes get used up and some people just keeps the tube the whole time

By on Dec 11, 2019

Sheraton Maui Resort & Spa

2605 Kaanapali Pkwy, Lahaina, HI 96761
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