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Sheraton Maui Resort & Spa

4.0 out of 5.0

Sheraton Maui Resort & Spa

4.0 out of 5.0

Recent guest reviews

Right on the beach in a quieter area was good. Room was upgraded from the start that was also good. The bad was the room had 3 different problems which we brought up to the resort.the pool has also seen better days the walls are crumbling in a couple of places

Beautiful setting, friendly staff, great pool, easy access to beach and snorkeling.

We have stayed at this property several times in the past. This trip was a bit disappointing. I believe this property was just sold & it feels like it needs new management. The resort ran out of towels, when calling hotel dining, front desk, management you would almost always just get a recording. Beds weren’t very comfy, furniture was tired, hard to find lounge chairs especially any with shade. Construction in rooms would start at 8am. The beach was washed out. This hotel is in a great location at Black Rock. Hope new owners will restore it to it’s former glory & run it like a high end resort.

I found Mouse or rat feces in my bathroom on the counter top where my toothbrush was. The front desk manager did not take care of me properly considering how gross the situation was

The resort was amazing. We got the ocean front room in building 6. Breathtaking views. We got to see the whales from our balcony.

Bedding was great. Options for evening dining not good. We arrived on a rainy evening and the Restaurant’s next seating was not for an hour and fifteen minutes, lounge was full (had about three tables), and we were without a room service menu in the room. We opted for dinner at the pool bar as it was the fastest option. We were thankful for the room and enjoyed the breakfast buffet the next morning.

Beach was great. Food was poor and most restaurants and bars were closed due to 2 month workers strike. Over priced. Would not give us late checkout for any of the four rooms. Since our flight didn't leave till evening.

Staff strike during last two days of stay was disturbing a bit

Gabrial at check in was outstanding. He upgraded us to an upper floor suite. Also the room was cleaned each day early. We enjoyed our stay

My bf and I stayed here for a week, & it was absolutely gorgeous. Resort was always cleaned, staff were super friendly. Room was up to date and cleaned every day for us which was nice. It was within 10 minutes of whaler shopping center and lots of nice restaurants. The pool is beautiful, and all the food on the resorts property was delicious. No microwave in room was the only down side but they do have refrigerators. Definitely staying here next time !

Great location. Room mix up with orbitz and front desk was very accommodating. Hotel handled everything smoothly during our stay with hurricane Lane!

Great location, beautiful facilities. Upgraded to ocean view which was awesome. Loved it. Only thing we would have liked was a place to make food, but it's a hotel room, not a condo. Had a wonderful time!

Great hotel!! Very close to the beach. Rooms are very clean and the staff are very nice. Loved Sheraton Maui Resort

Great hotel awesome and close to the beach literally footsteps Out of the resort awesome experience love Maui

We had a nicely updated room with a large balcony and ocean view. Comfortable bed and pillows, great service. The floors were always a little sandy, but that's our fault (we were always tracking in sand from the beach, which was literally steps away from our room). Would definitely stay there again.

2605 Kaanapali Pkwy Lahaina HI

Hotel highlights

  • Walking distance to Whalers Village and Kaanapali Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Sheraton Maui Resort & Spa places you within a 10-minute stroll of popular attractions such as Whalers Village and Black Rock. This 508-room, 4-star resort has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at Teppan-yaki Dan, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 50-inch an LCD TV with cable channels and pay movies. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a lanai, a refrigerator, and a coffee maker.


Property features

Sheraton Maui Resort & Spa features a full-service spa, an outdoor pool, and a lazy river. Parking is USD 24 per night (USD 32 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for USD 60.00 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a 24-hour fitness center, outdoor tennis courts, and free WiFi in public areas.

Room options

Room, 2 Double Beds, Resort View

Full 2 | Sleeps 4

Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Oceanfront

King 1 | Sleeps 3

Room, 1 King Bed, Resort View

King 1 | Sleeps 3

Guest reviews for Sheraton Maui Resort & Spa

Everyone (63) Couples (451) Business (6) Family (154) Friends (24) Other (14)
2
Partner Couples

Right on the beach in a quieter area was good. Room was upgraded from the start that was also good. The bad was the room had 3 different problems which we brought up to the resort.the pool has also seen better days the walls are crumbling in a couple of places

By on Apr 30, 2019

5
Families

Beautiful setting, friendly staff, great pool, easy access to beach and snorkeling.

By on Apr 6, 2019

3
Families

We have stayed at this property several times in the past. This trip was a bit disappointing. I believe this property was just sold & it feels like it needs new management. The resort ran out of towels, when calling hotel dining, front desk, management you would almost always just get a recording. Beds weren’t very comfy, furniture was tired, hard to find lounge chairs especially any with shade. Construction in rooms would start at 8am. The beach was washed out. This hotel is in a great location at Black Rock. Hope new owners will restore it to it’s former glory & run it like a high end resort.

By on Mar 30, 2019

2
Families

I found Mouse or rat feces in my bathroom on the counter top where my toothbrush was. The front desk manager did not take care of me properly considering how gross the situation was

By on Mar 25, 2019

5
Family with small children

The resort was amazing. We got the ocean front room in building 6. Breathtaking views. We got to see the whales from our balcony.

By on Mar 7, 2019

5
Everyone

By on Jan 27, 2019

4
Everyone

Bedding was great. Options for evening dining not good. We arrived on a rainy evening and the Restaurant’s next seating was not for an hour and fifteen minutes, lounge was full (had about three tables), and we were without a room service menu in the room. We opted for dinner at the pool bar as it was the fastest option. We were thankful for the room and enjoyed the breakfast buffet the next morning.

By on Jan 4, 2019

3
Everyone

Beach was great. Food was poor and most restaurants and bars were closed due to 2 month workers strike. Over priced. Would not give us late checkout for any of the four rooms. Since our flight didn't leave till evening.

By on Nov 30, 2018

2
Everyone

By on Nov 16, 2018

5
Everyone

By on Nov 14, 2018

Sheraton Maui Resort & Spa

2605 Kaanapali Pkwy, Lahaina, HI 96761