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Sheraton Maui Resort & Spa

4.0 star property
Beach spa retreat walking distance from Black Rock

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Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
Exterior
Suite, 1 Bedroom, Non Smoking, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Property amenity

Reviews

8.2

Very good

Popular amenities

  • Restaurant
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Hot Tub
    Hot TubHot Tub

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Popular LocationKaanapali Beach3 min walk
  • Popular LocationBlack Rock9 min walk
  • Popular LocationWhalers Village12 min walk
  • AirportKahului, HI (OGG)51 min drive

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About the neighborhood

Kaanapali

Kaanapali Beach is within a 5-minute walk of Sheraton Maui Resort & Spa while other popular sites like Black Rock are within a 15-minute stroll. This 508-room resort has 5 restaurants along with conveniences like a full-service spa and an outdoor pool.
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 3 min walk
  • Black Rock - 9 min walk
  • Whalers Village - 12 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk
  • Kahekili Beach - 12 min drive

Getting around

  • The nearest major airports are:<br />West Maui Airport (JHM): 14-min drive, 4.6 mi/7.4 km<br /> Kahului Airport (OGG): 52-min drive, 27.8 mi/44.7 km<br /> <p>The preferred airport is Kahului Airport (OGG). </p>

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪The Sandbar - ‬1 min walk

About this property

Sheraton Maui Resort & Spa

Beach spa retreat walking distance from Black Rock
Guests of Sheraton Maui Resort & Spa enjoy a full-service spa, an outdoor pool, and a lazy river. Parking is available for USD 39 per night (USD 49 per night for valet parking), and there's also an area shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, outdoor tennis courts, and a spa tub.
Guests can expect to find LCD TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include lanais, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Waterslide

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

Outdoor space

  • Lanai

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 069-973-6064-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Are free cancellation options available at Sheraton Maui Resort & Spa?

Sheraton Maui Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Maui Resort & Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Maui Resort & Spa on Aug 22, 2024 start from $426.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sheraton Maui Resort & Spa?

Guests enjoy the resort's walkable location in Kaanapali based on their ratings, and it's just steps from Kaanapali Beach and Black Rock. You'll also find Whalers Village and Kaanapali Golf Courses less than a mile away.

Is there parking available at Sheraton Maui Resort & Spa?

Yes, secured valet parking is offered for USD 49 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Sheraton Maui Resort & Spa?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, and body wraps.

Does Sheraton Maui Resort & Spa feature a casino?

No, Sheraton Maui Resort & Spa doesn't have a casino.

Will I find an indoor pool at Sheraton Maui Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

Is Sheraton Maui Resort & Spa a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a beachfront restaurant.

Does Sheraton Maui Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Sheraton Maui Resort & Spa have a restaurant with a breakfast menu?

Yes, Sheraton Maui Resort & Spa has 5 restaurants, and serves breakfast for a surcharge.

Will Sheraton Maui Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Maui Resort & Spa.

Does Sheraton Maui Resort & Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Sheraton Maui Resort & Spa?

The closest major airport to Sheraton Maui Resort & Spa is West Maui Airport (JHM), which is 4.6 mi away (14 minutes by car). Another top airport is Kahului Airport (OGG), which is located 27.8 mi away (52-minute drive).

Can I book a room with a balcony at Sheraton Maui Resort & Spa?

Yes, every guestroom at Sheraton Maui Resort & Spa comes with a lanai with some featuring ocean or garden views.

Does Sheraton Maui Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Sheraton Maui Resort & Spa if you plan to say "I do" during your trip.

Sheraton Maui Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1010 reviews" "
Rating 8 - Good. 273 out of 1010 reviews" "
Rating 6 - Okay. 140 out of 1010 reviews" "
Rating 4 - Poor. 59 out of 1010 reviews" "
Rating 2 - Terrible. 49 out of 1010 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we checked in until the moment we left, everything was excellent.
Stayed 6 nights in Jun 2024

2/10 Terrible

Kim Lea

Traveled with family
Liked: Cleanliness
This visit was disappointing and I would not recommend, or go back. We had some staff that were kind and helpful and others that were terribly rude and unhelpful so it really spoiled the experience. I booked the Sheraton because of the location and expected high standard from Marriott but would not choose it again. I paid for an upgraded room to see the ocean and had only views of the cabanas and bar that surround the pool. This is a huge property yet the morning yoga class was held right outside our patio so no sleeping in on vacation. Anytime you do a room charge the resort charges your credit card for 50 to 100 dollars regardless of the amount of the room charge. When I asked about this I was given many different versions of the billing and how it works. The reported activities may or may not happen, the front desk staff was unable to tell me where they were happening, and they change times without notification so be prepared to not be able participate. For example 730 yoga may be at 7 or may be at 730. The onsite dining options are limited and two of the three we selected were incredibly poor service. The Teppanyaki restaurant was overpriced, poorly cooked food in addition to disappointing service. The Lu’au we attended was also posted all different times from the onsite signage to the time on our tickets to the varied communication from staff. Times range from 4:30 to 6:30 so you stand with hundreds of attendees in the hot sun waiting to be seated.
Stayed 4 nights in Jun 2024

8/10 Good

Ausaf, San Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nothing unique. The pools are just ok. Nothing fancy. No activity for kids other than just running around the swimming pool. Concierge didn’t have much to recommend but just talk about his life. Whalers village was close by and had all the shops and restaurants. Very clean hotel though. Although the staff was kinda rude but its understandable after the maui wildfires.
Stayed 4 nights in Jun 2024

10/10 Excellent

andrew

Traveled with family and small children, Traveled with group
Liked: Staff & service, property conditions & facilities
Staff were amazing
Stayed 7 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Yalindra

Liked: Cleanliness, staff & service
Day 2 hot water was not working Day 3 wifi was not working.
Stayed 4 nights in Apr 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Nashat, Bellingham

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Poor food quality and choices. Very expensive for what is offered.
Stayed 6 nights in Apr 2024

8/10 Good

ARTHUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Stunning Hotel
We were upgraded to an ocean view room, which was great! However, instead of a sofa sleeper, we had a "chair" sleeper, which was very uncomfortable for my grandson. It was very rough and needed some type of mattress cover/pad, not just a sheet. Also, it would be nice if there was another less expensive breakfast option other than Starbucks. The dining options are quite expensive for children, who don't eat enough to warrant those prices. Is there some type of schedule that lists the events, like the fire dance by the pool? We found it by accident - it would've been nice to know about it ahead of time. Also, the front desk gave us conflicting stories about whether there was a Luau Monday night, and how the arcade games worked (did we need tokens or not). The maids did not seem to understand us when we asked for extra sheets, etc.. They have quite limited English. It also would be nice if you would HEAT your pool as it was REALLY chilly this time of year! Other than that, the grounds are lovely and the staff is friendly.
Stayed 5 nights in Apr 2024

2/10 Terrible

ariuntuya

Stayed 3 nights in Apr 2024

10/10 Excellent

Dingding

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly, and it’s safe to walk at night. The rooms are spacious, and have the perfect view of the beach and the ocean. Easy access to the beach. My family loves the Luau show. A few things to improve are towel cleaness, bathroom is a bit dated, and balcony cleaness.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ocean View
The ocean view was amazing and room interior was very clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

srinivasa rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really nice hotel!
Stayed 3 nights in Dec 2023

8/10 Good

Ronald

Hotel was okay . Need kids programs
Stayed 8 nights in Mar 2024

2/10 Terrible

Ben

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying elsewhere for the money, staff was not friendly at all, rooms were old and dirty, pool was freezing cold and hot tub was the size of your thumb - food was awful for what they charge. Extremely disappointed in all aspects of this “hotel”, felt more like a motel than a “resort and spa”
Stayed 5 nights in Mar 2024

10/10 Excellent

Rhonda

Liked: Property conditions & facilities, room comfort
Mahalo!
Absolutely amazing! Loved The room, the Beach, and Food was fresh and delicious! Great staff too!
Stayed 3 nights in Feb 2024

6/10 Okay

Damon

Traveled with partner
Liked: Staff & service, amenities
We would recommend more dining options and they stay open for longer periods of time. Also, we recommend more activities.
Stayed 4 nights in Feb 2024

8/10 Good

Farzam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Wish there was more dining options!
Stayed 6 nights in Jan 2024

10/10 Excellent

Ryan D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Only stayed one night. It was raining so we never got to use the pool or experience the beach. The room was nice...small beds in the double bed room though. Beautiful resort and very nice staff.
Stayed 1 night in Jan 2024

6/10 Okay

Allison

Traveled with family
Liked: Property conditions & facilities, room comfort
Resort was nice, right on the beach and large pool. The pool was pretty cold and the hot tub was broken one of the 2 days we were there. A few restaurants, very expensive but I guess inline with other touristy restaurants on Maui. No room service, not sure it was a staffing issue but room service was listed on the room phone.
Stayed 2 nights in Dec 2023

8/10 Good

David

Stayed 6 nights in Jun 2023

8/10 Good

kevin, los angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023

2/10 Terrible

Pravin

Disliked: Cleanliness, staff & service
Service was below par.
Stayed 7 nights in Aug 2023