Montage Kapalua Bay

We were so impressed with Montage Kapalua Bay from the location, staff, amenities, and Pacific Dream Photography. We have two boys, 15 and 17. They had so much fun snorkeling in Kapalua Bay. We all enjoyed lounging by the pools. It never felt crowded at the pools, which seems to be a problem at most resorts. Our slice of paradise was spacious, the four of us had plenty of room to spread out. It really felt like home. You can't beat the location and beauty that surrounds Montage. Everything was high end and the staff wanted to make sure our stay was great. Travis with Pacific Dream Photography was awesome! My boys weren't crazy about getting family pictures, but Travis was quick and we were amazed at the amount of great shots he got. I thought we would find one or two and we ended up buying 40 photos! I highly recommend scheduling pictures with them through Montage!

This hotel was absolutely perfect. It is beautiful and has top notch service. My family had a wonderful time vacationing in luxury. The landscaping, the pool, the spacious rooms and mostly the service was impeccable.

This was our second trip to the Montage. We were addicted after the first 2017 visit. We had a wonderful room, #3704. It was on the top floor facing west for spectacular sunsets. We never heard a peep from anyone else. It felt like our own private Villa. As usual, all the staff are just so welcoming and eager to please. Thank you everyone at the Hotel for making our 7th Anniversary memorable.

We just returned from three glorious nights at The Montage to kick off our 2.5 week exploration of Hawaii and what a way to start. From the SECOND you arrive you are treated like VIPs by the entire staff. We had a perfect arrival experience with exceptionally professional bell staff followed by a greeting by a personal concierge who provided cold towels and fresh fruit while they oriented you to the stunning property vistas from the open air arrival deck overlooking the tiered pool and ocean beyond. We loved that the check in process was not handled at the front desk but instead in our suite residence. We booked an amazing penthouse level one bedroom 1.5 bath residence with jaw dropping panoramic views from the spacious lanai area. We were very happy with our accommodations which included a full kitchen, laundry room, living room with sleeper sofa and a luxurious master suite. Everything was absolutely perfectly executed throughout the stay and the staff (each and every one of them) were absolutely extraordinary.. The training of the staff is clearly being exceptionally managed and implemented by management because the service was FLAWLESS. We booked a cabana prior to our arrival via the fantastic pre arrival concierge staff who also assisted us with our dining reservations and with managing some packages that we had delivered ahead of our arrival. Our cabana was perfectly perched overlooking the gorgeous pool with lush landscaping, mini waterfalls, hot tubs and lots of fun little areas to discover during a much needed pool/cabana relaxation day. The grounds are absolutely beautiful and we loved strolling along the coastal walk both day and night. Be sure to go out to the end where the benches are located at night for some extra special stargazing and shooting stars! We also chose Maui to take our helicopter tours from and are thrilled that we did. The tours are operated about a 45 minute drive away but WELL worth the drive so be sure to add a "doors off" cliffs and waterfalls experience to your visit to cap off your stay at this exceptional Resort... Well Done Team Montage!!! Mahalo for a visit we will never forget

I really love the beach walking path and think the gardens are well manicured. I also think housekeeping and maintenance do an excellent job maintaining the rooms. I do believe this is probably the nicest resort in Maui. However, I feel Maui and this resort has become a bit commercialized. Corners are skilled and I can’t quite call it luxurious (when I think of a few places I’ve been to in Mexico and the Caribbean). The pools and beach get way too crowded. If you don’t have your chair picked out by 8:30/9, nothing is left. The beach gets SUPER crowded and the only think they do for you is give you a few towels and beat up lounge chairs. Waiters and towel setter uppers at the pool come by infrequently at best. Turndown service is basically a towel removal with a few candies left on the bed. After being at places where turn down included gifts and handwritten notes or places where you got your sunglasses cleaned on a very private and quite beach, perhaps I’m just spoiled. I just feel to pay over 1400 a night and fight for lounge chairs at a pool or beach is beyond insanity. Go to Mexico and get a private villa for 600 where you get a butler and private beach.

My family and I have visited Maui many times. Montage Kapalua Bay may very well be our favorite property. The location is great- a little isolated, but in a good way. Far enough away from Lahaina and Kaanapali that you don’t get crowds, but close enough if you want to drive down there for the night. The property is on Kapalua Bay, which is one of Maui’s best beaches. There are also some really cool rock formations and tide pools to explore. We stayed in a 3 bedroom condo. The unit was amazing. Spacious, but not overwhelming. Full kitchen, living rooms, dining room, and laundry room. Newer construction and modern amenities. We had a personal concierge, but we didn’t need them for much. The pools were nice. Busy, but not too busy. The kids found other kids to play with, but there weren’t too many children running around. Just enough kids- in a good way. The pool service was good. Chairs and cabanas filled up, but the staff was always able to find a place for us with shade. The main restaurant was good. A little overpriced, but that was totally expected. We actually thought the food from the bar/ casual restaurant by the main pool was better. Not as fancy, but solid burgers, etc. Honestly, I would just go to some of the restaurants in town or in Lahaina for dinner. Mostly for a change of scenery. Overall, Montage Kapalua Bay is an outstanding property and I highly recommend it.

Renovated suites, fantastic rooms, great view, relaxing, 5 stars service from the moment you check-in, staff well trained, food spectacular! There are also different activities available every day (yoga sessions, hawai dance show in the morning). I would go back there any time!! I highly recommend this hotel!

The Montage is an amazing resort with immaculately impeccable facilities. The spa and gym are some of the best I have experienced (better than the four seasons). The pool features feel as though they have brought rivers into the property with hot tubs scattered across. The rooms rival that of penthouse condos in major cities. The dining is nothing short of delicious, and we regretted going off the property to eat on a few occasions. The service and staff are amazing individuals. We have made friends with all the pool staff that stop by for a moment or stay for the whole day. They make it feel as though you are apart of the Montage Family. On the other hand, the beach staff are stuck up on their high horse ruining the chance to enjoy all of paradise. Their rude remarks and lack of care for the hotel guests is truly disappointing considering everything else the resort offers. The staff disregards individuals asking questions and act as though we owe them something. Thank you for a wonderful time in paradise, by the pool.

The first impression represents what you can expect for your entire stay … friendly staff, beautiful landscape, stunning views. The resort itself has four pools designed in intimate settings. Late April/early May was fairly quiet and definitely uncrowded. There are flowering trees everywhere -- pretty sure this is what paradise looks like. The 3-bedroom residence had a perfect room layout and the kitchen everything that you needed. We spent a lot of time in the morning and evenings on our large lanai and used the grill several times. Be sure to check out the spa and take the yoga/fitness classes offered, walk along the ridiculously beautiful coastal trail and snorkel in the bay. The occasional morning or afternoon rain showers gave way to most sunny days. Our stay at this Montage exceeded our expectations.