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Recent guest reviews

It’s a beautiful resort with private beach and clean and huge beach so all are far from each other It’s great

We got upgraded to the towers because the Kaanapali Ocean Inn was under construction. Great deal for my money!

This resort is Paradise!! From the staff to the grounds with beautiful waterfalls and koi fish. To An amazing ocean view room. The pool is just what we were looking for with kids. It’s big and warm. It has a great spot to play in the ocean or just walk the beach!! The little cafe downstairs has some of the best fish tacos we ate while being on the island. This is the only place we will stay.

Friendly very accommodating staff. Beautiful cottage beach front upgeaded by the fabulous Georgia at tge front desk. Thank you for a wonderful stay

Good walking location to other resorts and restaurants, on the beach

I liked the ocean view from our room. The hotel is tired and needs to be remodeled. There was paint missing from the lanai deck outside our room. We did not appreciate the close proximity to the nightly luau and the lous noise/music from that venue. Would not stay at this property again.

Hotel is on the grounds of the Royal Lahaina! Two pools and the most amazing beach I could have imagined. Great restaurant/bar and another beach bar. Coffee/ice cream shop plus general store were both very nice. The room itself was not anything to write home about but the bed was comfortable. Our room was on the 2nd floor and you could see a partial view of the ocean and the nightly luau. We were always out when the luau went on but I’m sure we would have enjoyed watching the show from our patio. The ocean front rooms looked very nice as well. For the price this place can’t be beat. I would stay again for sure.

There is car parking fee of US $15.00 per day. i like the location of the hotel.

The ocean view was absolutely amazing. The hotel could be so nice if it were given some love. The room is large, with lots of storage; however, the tile is old & cannot be cleaned properly with all the sand. We loved the extra sink in the room for making coffee; however, the maintenance is very lacking. The hotel has no elevator & the nightly luau, right next door, didn’t bother us as much as the maintenance. The view made everything else worthwhile.

If I could leave zero stars I would. Worst vacation ever! From the min we walked through the door we should've turned around and left! The smell of mold was horrible, but we decided to give it a chance hoping that by having the Air conditioner on that it would air out the room but boy were we wrong. The smell continued and nothing could make it go away. Then on the 2nd night the Air Conditioner in the entire building broke and it became unbearably hot in the room. We managed to make it through the first night with no AC but then the next day still no AC and it was 87 degrees in the room and climbing. When we contacted the front desk they stated they were waiting on a part for the air conditioner but not sure when it would be here. The girl at the front desk said probably in a day or two. When we explained that it was unbearably hot and it felt like a sauna in the room her response was that every room would be getting a stand up oscillating fan, which is insane! What is a fan supposed to do in a 90 degree room besides blow hot air? We went to the front desk to complain and again were told about the fan. By this time not one single person has apologized for the inconvenience or tried to make things right. I explained that for $200 a night close to $800 for our entire stay that we should be compensated with a partial refund or a new room which I was then told there were no more rooms available.

The staff was friendly and the room's were kept clean. The location is great and the grounds are well kept.

3 inch cockroach literally crawling across the ceiling in my room. Found another one in my bathroom

Older hotel, not as luxurious as its sister resort next door but, Great value and staff was great.

Parking fee ? Why don’t they just include it on overall charge fee so we won’t get this additional fees... also No microwave.

Beautiful grounds. You actually check in at the resort next door and they will bring you and your baggage over on a golf cart to your room. There is NO elevator, so if you have any issue with stairs this may not be the place for you. The room is old, but looked clean. Smelled a little musty/moldy, but went away once the air was turned on. The ocean view was magnificent! We saw several whales breaching the water which was thrilling! If you plan on being in your room between 6-9, it isn’t the most relaxing. The luau is held next door. They bring the luau guests in from the side of this hotel, so there is about 1 hour of people just hanging out under your lanai. Not very relaxing or tranquil at these times. The pounding and yelling from the Luau is almost more than one could bare. I am sure it was much more fun for the guests of the luau, but not for the hotel guests.

Like the area and view of the ocean. Do not like the lack of parking due to the big luau on the property. Do not like that there is no elevator! Do not like that the walls are paper thin and got woke up at 5 am from a family arriving.

2780-A Kekaa Dr Lahaina HI

Hotel highlights

  • Walking distance to Kaanapali Beach and Black Rock
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools

Kaanapali Ocean Inn places you within a 15-minute stroll of popular sights such as Kaanapali Beach and Black Rock. This 56-room hotel welcomes guests with 3 outdoor pools and conveniences like free in-room WiFi and a fitness center.


Dining

Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

The 56 rooms have an array of amenities, including lanais, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Fans, safes, and phones are other standard amenities.


Property features

Guests staying at Kaanapali Ocean Inn enjoy access to 3 outdoor pools, a fitness center, and a spa tub. Valet parking is available for USD 20 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Oceanfront Room

1 King Bed | 2 Queen Beds | Sleeps 4

Ocean View Room

1 King Bed | 1 Queen Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 4

Guest reviews for Kaanapali Ocean Inn

Everyone (23) Couples (11) Family (8) Other (1) Friends (1)
5
Family

It’s a beautiful resort with private beach and clean and huge beach so all are far from each other It’s great

By on Apr 7, 2021

Review comment responded on Apr 7, 2021

Mahalo for your feedback! We are happy to read that you are enjoying our beautiful location! We hope to welcome you again on your next visit to Maui!

5
Friends

We got upgraded to the towers because the Kaanapali Ocean Inn was under construction. Great deal for my money!

By on Feb 19, 2021

Review comment responded on Feb 24, 2021

Mahalo for your feedback! We are delighted that you enjoyed the upgrade! We hope to welcome you back again soon!

5
Family

This resort is Paradise!! From the staff to the grounds with beautiful waterfalls and koi fish. To An amazing ocean view room. The pool is just what we were looking for with kids. It’s big and warm. It has a great spot to play in the ocean or just walk the beach!! The little cafe downstairs has some of the best fish tacos we ate while being on the island. This is the only place we will stay.

By on Feb 18, 2021

Review comment responded on Feb 18, 2021

Mahalo for your feedback! We are delighted that you enjoyed your stay with us! We hope to welcome you back again in the future!

5
Everyone

Friendly very accommodating staff. Beautiful cottage beach front upgeaded by the fabulous Georgia at tge front desk. Thank you for a wonderful stay

By on Feb 14, 2021

Review comment responded on Feb 15, 2021

Mahalo for your feedback! Thank you for staying with us. We are glad you enjoyed your stay and found our staff accommodating. We hope to welcome you back soon!

4
Everyone

By on Mar 7, 2020

Review comment responded on Mar 9, 2020

Mahalo for your feedback!

4
Family

Good walking location to other resorts and restaurants, on the beach

By on Jan 27, 2020

Review comment responded on Jan 27, 2020

Mahalo for your feedback! We are delighted that you enjoyed our location and hope to welcome you back again in the future!

3
Everyone

By on Nov 27, 2019

Review comment responded on Nov 28, 2019

Mahalo for your feedback!

3
Family

I liked the ocean view from our room. The hotel is tired and needs to be remodeled. There was paint missing from the lanai deck outside our room. We did not appreciate the close proximity to the nightly luau and the lous noise/music from that venue. Would not stay at this property again.

By on Sep 23, 2019

Review comment responded on Oct 4, 2019

Mahalo for your feedback! We are very sorry that your experience was less than stellar. We are currently renovating and would be happy to place you in a quieter area on your next visit. We do hope that you will join us in the future for the blissful stay that we are known for.

4
Partner Couples Family

Hotel is on the grounds of the Royal Lahaina! Two pools and the most amazing beach I could have imagined. Great restaurant/bar and another beach bar. Coffee/ice cream shop plus general store were both very nice. The room itself was not anything to write home about but the bed was comfortable. Our room was on the 2nd floor and you could see a partial view of the ocean and the nightly luau. We were always out when the luau went on but I’m sure we would have enjoyed watching the show from our patio. The ocean front rooms looked very nice as well. For the price this place can’t be beat. I would stay again for sure.

By on Sep 19, 2019

4
Partner Couples Family

There is car parking fee of US $15.00 per day. i like the location of the hotel.

By on Aug 30, 2019

Review comment responded on Sep 3, 2019

Mahalo for your feedback! We are delighted to read that you enjoyed the location our our Inn. We do hope that you can join us again in the future.

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