Awesome location. Friendly staff. Too bad coronavirus shut down the island.
The room we 're in both fans did not work. There 's only 1 window air not cool to reached to the bed room. Very hot at night cannot sleep until 3am. The room C203 is hunting. We both see thing more than 1 times in the room, scared us badly. Day time was aswsome but when we got back to the room it very scary hairs on the neck of our neck stand. The room ruded my whole trip. Please do not ruded other people stay like our.
Clean rooms, very relaxing and quiet. love sitting on the balcony overlooking the ocean and gardens. If you want your room restocked and linens changed daily there is a fee, and a cleaning fee when you leave. The bed wasn’t very comfortable at all... this is a resort not a hotel- pool and hot tub were nice and there are grills if you want to cook out by the pool
The place was perfect suited for my party. It could use some updating but other then that it had everything we needed.
First good impression. Great mattress. Not a bad view anywhere.
Ocean front beautiful view. Requested additional fans and late checkout which was all accommodated. Helpful and friendly staff. 3rd trip there and can’t wait until we book the 4th!
Have stayed here several times over the years. I like the location- away from the major resorts and touristy shopping malls. There is a grocery store, and multiple good food sources- including a food truck site all within walking distance. The property grounds are well maintained with two swimming pools and lots of free activities. I was disappointed with the room/condo assigned this time. Had a "funky" smell and the condo décor was very outdated. The kitchen was well stocked with plates, pots/pans, etc. but surprised that no condiments (like salt/pepper) were available. Usually, these basics are shared from one visitor to another. Also, there were no "toys" for water sports or tennis - again usually communal sharing in Hawaii condos. The maintenance staff were very attentive in fixing the screen door (although after they left - it still would not lock). Check in and Check out was mediocre. Unsure if I will book here again.
Was the 2nd time staying at this property and we were very pleased both times. Got exactly what we expected and would stay again in a heartbeat
Very clean unit on the ground floor. Garden facing, but still very nice. Close to the supermarket and other stores. Quiet at night. Nice grounds, but limited beach areas. Great to walk along the sea wall.
The overall experience was good but the room cleaning is not comprehensive.
We Stayed at the Aston at Papakea Resort from 10/152017 to 10/25/2017. Most of the time was a enjoyable experience. A storm came on 10/24/2017 and we woke up to 3 inch's of water on the floor. We spread out the bathroom towels trying to get the water up. When house keeping came by all they did was to the take the towels we put outside. We finished mopping the floor and house keeping didn't even replace the towels we used. Most of the bottom floors by are unit were flooded.
The facility seemed fine although I didn't use the pools etc. The room was probably built 30 years ago and never upgraded. Cabinets in poor condition. Air conditioner held together with tape and super noisy. Pretty clean, but not nice. Not what I would have expected. Apparently never upgraded. Other units apparently have been upgraded. That must depend on owner and luck.
This hotel is close to the ocean and has a very small beach. There are gardens near the Ocean to relax on however don't get close to the wall as they are very strict. There are a lot of rules that they don't tell you about at check in. No noise after 10pm (a little early but manageable), this is a no smoking resort, no diving or playing with balls in the pools. No sitting on the Ocean walls. The pools open from 9am till 9pm. When checking out get ready for the huge bill they will slap you with ($17 per day resort fee and $89 cleaning fee). Had I known this was going to be added I would not have booked this hotel. Their amenities are good, 2 pools, mini golf and other games are available for the kids.
West Maui Mountains is within a mile (2 km) of Aston at Papakea Resort, and other popular attractions like Whalers Village are within a few miles (5 km). This 364-room, 3-star aparthotel has a bar/lounge along with conveniences like an outdoor pool and a spa tub.
At the end of the day, relax with a drink at the bar/lounge.
Each apartment is individually decorated and features a kitchen and a lanai. Guests can expect to find a 32-inch LCD TV with satellite channels and a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls. Housekeeping is available on request.
Aston at Papakea Resort offers an outdoor pool, a spa tub, and free WiFi in public areas. Limited parking is available. Front-desk staff can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach aparthotel include a library, a picnic area, and barbecue grills.
Awesome location. Friendly staff. Too bad coronavirus shut down the island.
Thank you for your rating
The room we 're in both fans did not work. There 's only 1 window air not cool to reached to the bed room. Very hot at night cannot sleep until 3am. The room C203 is hunting. We both see thing more than 1 times in the room, scared us badly. Day time was aswsome but when we got back to the room it very scary hairs on the neck of our neck stand. The room ruded my whole trip. Please do not ruded other people stay like our.
Aloha, We apologize for the inconvenience of the inoperable fans. Should have we been aware of the issue, our maintenance team would have been able to resolve the issue or have them replaced. Despite the inconvenience, we hope you enjoyed the rest of your vacation here on Maui.
Clean rooms, very relaxing and quiet. love sitting on the balcony overlooking the ocean and gardens. If you want your room restocked and linens changed daily there is a fee, and a cleaning fee when you leave. The bed wasn’t very comfortable at all... this is a resort not a hotel- pool and hot tub were nice and there are grills if you want to cook out by the pool
We appreciate the time you have taken to complete our survey. We apologize for the lack of comfort the bed provided during your time here. Despite the inconvenience I hope you were able to enjoy the rest of your stay.
Thank you for your rating.
The place was perfect suited for my party. It could use some updating but other then that it had everything we needed.
Thank you for sharing your review. We appreciate your valuable feedback.
Thank you for your rating
We appreciate your rating of the Aston at Papakea Resort!
Thank you for your rating. We greatly appreciate it.
Thank you for your review
Thank you for taking the time to share you review. We are glad you enjoyed your stay with us and hope to welcome you back on your next vacation here on Maui.