The Federal Palace Hotel & Casino5.0 out of 5.0
Recent guest reviews
Stayed at the Federal Palace several times this year, and each time I leave with same observations. Overall it's acceptable, but I find a few things irritating - the hotel won't send you an iron and ironing board to your room, they'd rather iron things for you. Bathrooms are very underwhelming and urgently need renovation. I always seem to get a room overlooking a busy/ugly area looking like the roof of the hotel restaurant (avoid such rooms), and there's always noise there. There's also constant electricity outage and the associates noise of the generator. The breakfast spread is generous, though there are never bananas (which I always look for to grab with me), and it seems impossible to get an apple - have to get permission of the chef himself. Gym is very good though, overall hotel offers decent value for money for business travelers in Lagos.
we had a business lunch with the French Nigerian Chamber of Commerce and Industry and the French MEDEF, we really appreciate the great service, the great food, we will come back. The view on the garden and the lagoon was nice.
I stayed at the Federal Palace for six nights on a business trip, and have mixed feelings about it. The hotel occupies a large plot over-looking Lagos Lagoon. This is less romantic than it sounds as the view is quite industrial but interesting if you like watching large container ships and tankers which pass very close by. There's very little of interest in the immediate vicinity of the hotel (but that's probably true of many Lagos hotels) and you wouldn't want to try strolling outside the hotel. The hotel seems very secure, with good vehicle security and plenty of security in the lobby. The public areas of the hotel are very spacious and nicely furnished. Bedrooms are comfortable but nothing special. The hotel is in a good state of repair and most things seemed to work, apart from one of two lifts which was out of order for my entire stay, creating some queues. The power went off for a few minutes every day and the internet is intermittent, but I suspect these are problems with Nigerian infrastructure rather than a fault of the hotel. Breakfast is a buffet, with plenty of choice, and served in a well appointed restaurant. On most evenings dinner was served in the bar area rather than the restaurant which is less formal. There is a dinner buffet with a reasonable selection but if you don't fancy that the dinner menu is not very inspiring. Overall, food is well presented but quality is not up to five star standards. The quality of service ranged the full spectrum from friendly and helpful to indifferent to downright rude. My biggest gripe relates to billing. Every guide you read to Nigeria says that hotels often won't accept credit cards (even if they claim to, and even if they do it's not wise to hand them over) and that you should pay by cash. I therefore arrived with a wedge of dollars, but found that the hotel does in fact accept Amex. At check-in I left my Amex number but said I might pay in USD cash which they told me was fine. At check-out I decided to pay in dollars, but the story had then changed. Dollars wasn't "their currency" even though they produce the bill in USD and actually charged my Amex in USD. When I complained the story changed again - dollars are fine but the particular notes I had brought with me (obtained a few days earlier from a bank in London) were apparently not the "right series" and therefore not acceptable. This is the sort of pathetic excuse I would expect from a back-street Lagos trader, not one of the best hotels in town. Once they realised I had Amex it's obvious they were making excuses to prevent me paying by cash.
I stayed at the Federal because I was looking for a different experience from my previous visits to Lagos. I requested for a sea-view room - which I got but it was on the 2nd floor and there was a view of a low-level building within the hotel premises. Keep this in mind when you book. Then there were the incessant fire alarms. There were no fires nor was anyone alarmed. I was told that sometimes it is triggered when guests smoke in non-smoking rooms! Otherwise I enjoyed my stay. The staff were very helpful and courteous. Despite the rough edges, I would consider visiting again due to their warm welcome and help during my stay.
Stayed 3 nights with my wife in November. This hotel promises so much but delivers very little. First of all check-in was easy and straight forward but after that I had to complain about the strong smell of cannabis in the corridor for 3 nights and nothing was done about it.....Very terrible!! Also no iron or ironing board in the rooms, upon request I was told I needed to pay for my clothes to be ironed....Seriously??? Then the issue of random people just roaming the hotel and it's environs just made it seem like a public place than a 5star property. Lastly...the buffet served every night was just below par compared to other 5star properties I have stayed in Lagos. I honestly feel the hotel can do more to improve what I have mentioned above as it promise to best one of the best in Lagos as It has fabulous grounds and location.
This tops the list of hotels in Lagos for me. Courteous staff, clean rooms, excellent amenities, good food n wide variety too. Breath-taking view (from my room), awesome background music to soothe your soul. Did I say courteous staff?
Stayed in this place three nights whilst on business in Lagos. Very friendly atmosphere, and a lovely decor. When entering there, after a busy day, one feels like out a noisy city like Lagos. Rooms are comfortable, and wide. The view of the ocean is beautiful.Staff very friendly and professional.
I was a long term guest whilst on a business trip to Nigeria. The Federal Palace is by far the best hotel in Lagos. It is situated in the heart of Victoria Island (the CBD) yet you would not know it. The hotel has large immaculately kept gardens which border the lagoon and as such you are shielded from the noise of Lagos. It is hard to believe that you can find peace and quiet in Lagos but this is the place! The facilities are first rate. The pool is large and ideal for swimming lengths. The tennis courts are in excellent condition. The gym is well equipped and air conditioned with plenty of cold water and fresh towels. The public spaces are ideal for business meetings with the comfortable seating spread far enough apart so that you can conduct your meeting in relative privacy. Ideal for a business traveler. The restaurant menu is extensive so there is something to suit all tastes. I would recommend the Prawn Suya - the prawns here are the size of small lobsters! The breakfast buffet is amazing - a huge selection. The rooms are very comfortable and well laid out. Very spacious with good views into the port. The are kept spotlessly clean by the very friendly housekeeping staff. The laundry service is very efficient and the standard of the ironing is very high. Most pleasing of all is the attitude of the staff. Everyone is extremely polite and welcoming. They take genuine pride in their work. There is always a smile on their faces and nothing is too much trouble. The managers from every department are leading their people well - always in the background and leading by example which is infectious. Thanks Federal Palace for making my long stay such a pleasure. I would highly recommend this hotel. I will be back!
I stayed here with my family for 3 nights and it was a lovely experience. My children loved their swimming pool - designed for all ages with very shallow areas for children and the deep end for experienced swimmers. The swimming pool slides were such fun even my wife and I look forward to reliving the experience. The hotel is built by the sea and atmosphere here is beautiful. You can just walk around the greenery by the secure seaside - especially after a meal since there is an access directly from the restaurant. Let me summarise the experience: Location Right in the heart of high brow Victoria Island and very easily accessible Checking In Very easy and professional Rooms Nice, neat, cosy etc. Very comfortable beds and pillows. I find their rooms too cold - even when the ACs are off - personal quirk, I am sure some people will love this Security Excellent Restaurant and Food Great meals. Awesome ambiance. My children loved every bite Internet Available. Fast. Free Facilities Many more than you may choose to use - especially if your stay is short. I am in love with their swimming pool
Stayed in this hotel several nights and overall, as the title says, the stay was just "okay." While the hotel tries to compete with other high end hotels, it needs to step up its game in several areas. First, when the hotel does decide to do a renovation, something it is currently in need of, the guest room bathrooms should be first on the list (see photos). The bathrooms have one of the mid-90's design elements - a half door on the shower with no shower curtain or full enclosure. This is a huge mistake. To take a shower means spraying the bathroom with water to the point of near flood. I used every last towel trying to mop it up before leaving my room for the day. Second, the breakfast buffet. Every morning when I went down to breakfast, it was hit and miss as to whether or not I would be able to get a cappucino in the breakfast room. There is a machine, but I'm under the impression that not everyone knows how to work it because on at least 2 occassions, the server went up to the bar to get the cappucino/espresso, but alas, that I finally got it toward the end of my dining experience. The other issue is that almost everything on the hot buffet was tepid - at best. The bacon was cold and tough, sausages were, too. The only thing that was warm was the omelet that was made-to-order, but that was only if someone was there to make the omelet. The main restaurant was just okay, but not something to write home about. The hamburger was covered in a spicy sauce with cucumbers (not pickles) lettuce and tomato. The internet, when it worked, was pretty good, except for the fact that my connection kept cutting out every 1-5 minutes. It would briefly cut out, then I'd have to re-establish the connection, continue, and then repeat the process 5 minutes later. Then there was the elevator situation. One elevator was out of order for our entire stay which often caused quite a wait depending on the time of day. Finally, attention to detail and service needs to be stepped up. One night we ordered room service, when they brought the bottle of wine we ordered, they didn't bring a cork screw, by the time they brought it back, dinner was finished. Another day, housekeeping didn't leave us any towels, when we called for towels, they brought one. The saving grace is the bed, which is comfortable, but beyond that, I think I can find better elsewhere.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Victoria Island within a short walk of Silverbird Galleria, The Federal Palace Hotel & Casino is within 2 miles (3 km) of MUSON Centre. This 146-room, 5-star hotel welcomes business and leisure travelers with a casino, a water park, and free breakfast. It's in central Lagos and also close to Lagos City Mall and Nigerian National Museum.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All 146 air-conditioned rooms feature minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of The Federal Palace Hotel & Casino have access to a casino, a water park, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for NGN 17000 per person one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 277 reviews