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The Federal Palace Hotel & Casino

5.0 out of 5.0

Recent guest reviews

Centrally located on Victoria Island, the Federal Palace os a good choice when traveling on business. I really appreciated the breakfast options. It seemed like they had choices to please most ethnic interests, and the servers were very friendly.

I'm not sure how full the hotel was and I know I paid the lowest rate but would have liked the option of a sea-facing room. That aside, my wife, baby and I enjoyed our weekend at the hotel and found the staff all very friendly and helpful. I used to be a member of the pool club and am rejoining asap as the reason we chose Federal Palace was for the pool and the chance to introduce our baby to the water for the first time! The food, or at least the burger i had at the bar was much improved from what I remember and the breakfast as good as anywhere in Lagos so will definitely come back for that also. Many thanks to George, who took particularly good care of us and we look forward to coming back to stay whenever we can find a good excuse!

We used the hotel restaurant & lobby bar , they have very nice cocktails at lobby and also nice food . We ordered a la carte & was delicious , a critical point to improve is the very slow service , it took 1 hour to bring a sandwich of Ham & cheese . All other things was excellent .

Service is good Staff are friendly. Level of understanding of the sales staff is good. Prices are good. Food is good. Fast response. Availability and quality of the equipment are good. Thank you and Looking forward for more successful events together in the future.

I was recently in Lagos on business for 9 nights. 5 of us travelled together. I am usually very fussy when it comes to hotels and I must say, The Federal Palace delivered on all levels. I can't, however, give it 5 stars. The staff are extremely friendly. The actual hotel is huge and feels like it is 'outside' of the city. Being on the lagoon helps, although it is not the most attractive place. The swimming pool is incredible. It was a saviour for me.The food at the restaurant isn't amazing, but it does the trick. The breakfasts are better than the dinners. The 1st night in the hotel, my air conditioner was making a terrible noise the 1st night. I called downstairs and they sent a maintenance man up to fix it. It wasn't 100% but at least it was better and the management did their best to solve the issue. Very important is to have a room that looks onto the lagoon.

MTN Strategy Session in Balmoral hall was conducive for the purpose and the staff were readily on ground to assist. Though the convenience was far from the hall, the hall is situated outside the hotel building on grounds close to the reception , we had to walk up to the reception area to use the convenience. I would advise a close alternative.

my kids loved the food. The swimming pool is big plus for families with kids and my kids did not want to leave the pool! the food was very very nice with plenty varieties. the mattress is very good and made sleeping at night such an awesome experience.

Stayed at the Federal Palace several times this year, and each time I leave with same observations. Overall it's acceptable, but I find a few things irritating - the hotel won't send you an iron and ironing board to your room, they'd rather iron things for you. Bathrooms are very underwhelming and urgently need renovation. I always seem to get a room overlooking a busy/ugly area looking like the roof of the hotel restaurant (avoid such rooms), and there's always noise there. There's also constant electricity outage and the associates noise of the generator. The breakfast spread is generous, though there are never bananas (which I always look for to grab with me), and it seems impossible to get an apple - have to get permission of the chef himself. Gym is very good though, overall hotel offers decent value for money for business travelers in Lagos.

we had a business lunch with the French Nigerian Chamber of Commerce and Industry and the French MEDEF, we really appreciate the great service, the great food, we will come back. The view on the garden and the lagoon was nice.

I stayed at the Federal Palace for six nights on a business trip, and have mixed feelings about it. The hotel occupies a large plot over-looking Lagos Lagoon. This is less romantic than it sounds as the view is quite industrial but interesting if you like watching large container ships and tankers which pass very close by. There's very little of interest in the immediate vicinity of the hotel (but that's probably true of many Lagos hotels) and you wouldn't want to try strolling outside the hotel. The hotel seems very secure, with good vehicle security and plenty of security in the lobby. The public areas of the hotel are very spacious and nicely furnished. Bedrooms are comfortable but nothing special. The hotel is in a good state of repair and most things seemed to work, apart from one of two lifts which was out of order for my entire stay, creating some queues. The power went off for a few minutes every day and the internet is intermittent, but I suspect these are problems with Nigerian infrastructure rather than a fault of the hotel. Breakfast is a buffet, with plenty of choice, and served in a well appointed restaurant. On most evenings dinner was served in the bar area rather than the restaurant which is less formal. There is a dinner buffet with a reasonable selection but if you don't fancy that the dinner menu is not very inspiring. Overall, food is well presented but quality is not up to five star standards. The quality of service ranged the full spectrum from friendly and helpful to indifferent to downright rude. My biggest gripe relates to billing. Every guide you read to Nigeria says that hotels often won't accept credit cards (even if they claim to, and even if they do it's not wise to hand them over) and that you should pay by cash. I therefore arrived with a wedge of dollars, but found that the hotel does in fact accept Amex. At check-in I left my Amex number but said I might pay in USD cash which they told me was fine. At check-out I decided to pay in dollars, but the story had then changed. Dollars wasn't "their currency" even though they produce the bill in USD and actually charged my Amex in USD. When I complained the story changed again - dollars are fine but the particular notes I had brought with me (obtained a few days earlier from a bank in London) were apparently not the "right series" and therefore not acceptable. This is the sort of pathetic excuse I would expect from a back-street Lagos trader, not one of the best hotels in town. Once they realised I had Amex it's obvious they were making excuses to prevent me paying by cash.

6-8 Ahmadu Bello Way Lagos

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Victoria Island within a short walk of Silverbird Galleria, The Federal Palace Hotel & Casino is within 2 miles (3 km) of MUSON Centre. This 146-room, 5-star hotel welcomes business and leisure travelers with a casino, a water park, and free breakfast. It's in central Lagos and also close to Lagos City Mall and Nigerian National Museum.


Dining

Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

All 146 air-conditioned rooms feature minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Guests of The Federal Palace Hotel & Casino have access to a casino, a water park, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for NGN 17000 per person one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 285 reviews