The Federal Palace Hotel & Casino5.0 out of 5.0
Recent guest reviews
I was a long term guest whilst on a business trip to Nigeria. The Federal Palace is by far the best hotel in Lagos. It is situated in the heart of Victoria Island (the CBD) yet you would not know it. The hotel has large immaculately kept gardens which border the lagoon and as such you are shielded from the noise of Lagos. It is hard to believe that you can find peace and quiet in Lagos but this is the place! The facilities are first rate. The pool is large and ideal for swimming lengths. The tennis courts are in excellent condition. The gym is well equipped and air conditioned with plenty of cold water and fresh towels. The public spaces are ideal for business meetings with the comfortable seating spread far enough apart so that you can conduct your meeting in relative privacy. Ideal for a business traveler. The restaurant menu is extensive so there is something to suit all tastes. I would recommend the Prawn Suya - the prawns here are the size of small lobsters! The breakfast buffet is amazing - a huge selection. The rooms are very comfortable and well laid out. Very spacious with good views into the port. The are kept spotlessly clean by the very friendly housekeeping staff. The laundry service is very efficient and the standard of the ironing is very high. Most pleasing of all is the attitude of the staff. Everyone is extremely polite and welcoming. They take genuine pride in their work. There is always a smile on their faces and nothing is too much trouble. The managers from every department are leading their people well - always in the background and leading by example which is infectious. Thanks Federal Palace for making my long stay such a pleasure. I would highly recommend this hotel. I will be back!
I stayed here with my family for 3 nights and it was a lovely experience. My children loved their swimming pool - designed for all ages with very shallow areas for children and the deep end for experienced swimmers. The swimming pool slides were such fun even my wife and I look forward to reliving the experience. The hotel is built by the sea and atmosphere here is beautiful. You can just walk around the greenery by the secure seaside - especially after a meal since there is an access directly from the restaurant. Let me summarise the experience: Location Right in the heart of high brow Victoria Island and very easily accessible Checking In Very easy and professional Rooms Nice, neat, cosy etc. Very comfortable beds and pillows. I find their rooms too cold - even when the ACs are off - personal quirk, I am sure some people will love this Security Excellent Restaurant and Food Great meals. Awesome ambiance. My children loved every bite Internet Available. Fast. Free Facilities Many more than you may choose to use - especially if your stay is short. I am in love with their swimming pool
Stayed in this hotel several nights and overall, as the title says, the stay was just "okay." While the hotel tries to compete with other high end hotels, it needs to step up its game in several areas. First, when the hotel does decide to do a renovation, something it is currently in need of, the guest room bathrooms should be first on the list (see photos). The bathrooms have one of the mid-90's design elements - a half door on the shower with no shower curtain or full enclosure. This is a huge mistake. To take a shower means spraying the bathroom with water to the point of near flood. I used every last towel trying to mop it up before leaving my room for the day. Second, the breakfast buffet. Every morning when I went down to breakfast, it was hit and miss as to whether or not I would be able to get a cappucino in the breakfast room. There is a machine, but I'm under the impression that not everyone knows how to work it because on at least 2 occassions, the server went up to the bar to get the cappucino/espresso, but alas, that I finally got it toward the end of my dining experience. The other issue is that almost everything on the hot buffet was tepid - at best. The bacon was cold and tough, sausages were, too. The only thing that was warm was the omelet that was made-to-order, but that was only if someone was there to make the omelet. The main restaurant was just okay, but not something to write home about. The hamburger was covered in a spicy sauce with cucumbers (not pickles) lettuce and tomato. The internet, when it worked, was pretty good, except for the fact that my connection kept cutting out every 1-5 minutes. It would briefly cut out, then I'd have to re-establish the connection, continue, and then repeat the process 5 minutes later. Then there was the elevator situation. One elevator was out of order for our entire stay which often caused quite a wait depending on the time of day. Finally, attention to detail and service needs to be stepped up. One night we ordered room service, when they brought the bottle of wine we ordered, they didn't bring a cork screw, by the time they brought it back, dinner was finished. Another day, housekeeping didn't leave us any towels, when we called for towels, they brought one. The saving grace is the bed, which is comfortable, but beyond that, I think I can find better elsewhere.
I stayed here with my family for 5 nights before moving to another hotel for 2 nights for logistical reasons and I wished I did not have to move. The hotel is a modern well maintained luxury hotel in lagos and provides the same level of service you would expect at all the larger luxury brands. They offer a great breakfast buffet with plenty of choice both continental and nigerian and have what looks like a really nice pool, my kids didn't use it because the weather was awful during our stay but they really wanted to. The staff are friendly and welcoming, the hotel has plenty of parking which is free for short stays/pickups i.e. less than 20 minutes and they charge for anything longer than that. It is in a decent part of lagos but there was always a lot of traffic on the road it is located on. The rooms are modern and clean ( a must) and they provided all the room amenities you would expect in a luxury hotel with ample supply of tea/coffee and water including bottled water in the bathrooms for teeth brushing (mundane point but important). Only disappointment during my stay was that I booked a seaview room but because I got a room on a lower floor I ended up with a view of the air conditioning. I would however also say that they did allow me a very early checkin because my flight got in pretty early in the morning and they also offered to move my room but due to the short 5 day stay I declined so kudos to the hotel for that. I have stayed in many hotels that would not allow me a early checkin unless i have status with them, Federal palace did it no questions asked.
Sun International Casino & Hotel. Old building, in need of some TLC. Comfortable rooms, warmly decorated. Food is very tasty. Service is friendly, but not always efficient. Rates are fair, compared to competitors. Olympic size swimming pool AND Supertube! Nice views of the harbour.
Breakfast is ok..rooms are ok..BUT you are not allowed to take photos of the threes outside in the garden...we were reported to the management 😂😂😂 you are also not allowed to fall asleep in the lobby waiting your shuttle..we were warned and one hotel staff kept an eye on us so that we don't sleep 😂😂😂
Nice hotel to be, good rooms and environment, you can also decide to take a room with the water view. The only annoying part is having to request for parking fee always before you are allowed to drive out even when you are on a visit
The location was good, the room was good, the breakfast was excellent, the wifi connection was ok. So, why am I not going to stay here again? The trouble started when I was entering the hotel with two bottles of water, bought from the neighbouring supermarket. Security at the entrance stopped me, saying that I wasn't allowed to bring any food or drink from outside into the hotel, as the same stuff was available in the hotel at extortionate rates. I told them that I hadn't seen any notice anywhere saying I couldn't do this. They called the manager, made me stand around in the lobby for 5 minutes till the manager came. The manager finally arrived, repeated the same thing, and told me that as a special favour he will allow the stuff I had bought, but he would not allow this in future. Well, I went into the room, read through the small print of the entire directory of services, came back to the lobby and went all around looking for any guest notices. I then went to the reception and told the lady at the counter about my experience. She repeated that of course I was not allowed to bring outside food or drink including water. I told her to a) show me the relevant house guest rules which said that I couldn't and b) if such rules were there, where were these displayed for the guests to be aware beforehand. She went into the back office and, after some time, came back with the manager, who again gave the same argument. I told him that I did not want to hear his arguments, I just wanted to see the house rules which prevented me from buying water from outside and bringing it into the hotel. Stumped for words, he said that he will allow me to bring in water during my stay, but not during any future stays. I responded that I was not interested in ever staying in his hotel in future, but if I did, I would continue bringing water from outside unless he had new house rules printed in the directory of services and displayed prominently for guests in the lobby. As a business and leisure traveller, I have travelled across the world and have stayed in hotels of all levels, ratings and service quality. But never ever have I had such an experience of hotel personnel arguing without justification and making me feel like a criminal for bringing in two bottles of water from outside.
We came to nigeria to visit family and rather than fly to Abuja to enjoy the last days there my uncle recommend this hotel. From the moment we check in I felt like this was a real holiday that me my husband and young son could enjoy. The lobby was amazing and big we met all our friends there with no one to bother us. The breakfast was great anything you wanted they had. The room was large and perfect for a family. We had a great view of the harbour. The outside grounds was beautiful from the peacocks to the swim area that my son loved to the great views. I have recommended this hotel to many and will definitely visit again when I come to nigeria
Stayed at the hotel for 4 nights to enjoy our remaining time in nigeria after spending time with family. I have to say this hotel was amazing the lobby was beautiful the breakfast was yummy so many different things on offer. The room was a great size for a family of 3 and the staff was well mannered and friendly. I will definitely come and stay again when I come to nigeria
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Victoria Island within a short walk of Silverbird Galleria, The Federal Palace Hotel & Casino is within 2 miles (3 km) of MUSON Centre. This 146-room, 5-star hotel welcomes business and leisure travelers with a casino, a water park, and free breakfast. It's in central Lagos and also close to Lagos City Mall and Nigerian National Museum.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All 146 air-conditioned rooms feature minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of The Federal Palace Hotel & Casino have access to a casino, a water park, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for NGN 17000 per person one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 269 reviews