Verified
2/10 Terrible
Patricia
Nov 3, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible y déspotas
Patricia
Stayed 1 night in Oct 2017
Serena Suite Park Hotel
3.5 star property
Choose dates to view prices
Photo gallery for Serena Suite Park Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Hot tub
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
Explore the area
Ruta 5 Km 470, La Serena, 1700000
- Mall Plaza La SerenaPlace, Mall Plaza La Serena‪15 min walk‬
- La Portada StadiumPlace, La Portada Stadium‪3 min drive‬
- Sea AvenuePlace, Sea Avenue‪4 min drive‬
- La Serena (LSC-La Florida)Airport, La Serena (LSC-La Florida)‪11 min drive‬
Room options
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Superior Double Room
Superior Double Room
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Exclusive Double Room
Exclusive Double Room
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Luxury Double Room
Luxury Double Room
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Apartment
Apartment
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
- Free WiFi
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
- Free WiFi
View all photos for Room Standard
Room Standard
- 215 sq ft
- Sleeps 3
- Free WiFi
About the neighborhood
La Serena
Serena Suite Park Hotel places you within a short walk of Mall Plaza La Serena and within a mile (2 km) of Observatorio TurÃstico Collowara. This 38-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.
What's nearby
- Mall Plaza La Serena - 15 min walk - 0.8 miles
- La Portada Stadium - 3 min drive - 1.1 miles
- University of La Serena - 4 min drive - 1.5 miles
- Sea Avenue - 4 min drive - 1.7 miles
- La Serena Beach - 6 min drive - 2.6 miles
Getting around
- Coquimbo Station - 17 min drive
- La Serena (LSC-La Florida) - 7 min drive
Restaurants
- ‪Starbucks - ‬12 min walk
- ‪The Coffee House - ‬13 min walk
- ‪Punto Copec - ‬15 min walk
- ‪McDonald's - ‬13 min walk
- ‪Telepizza - ‬11 min walk
About this property
Serena Suite Park Hotel
Serena Suite Park Hotel features 2 hot tubs, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and desks are also available.
2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Area shuttle (surcharge)
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- 2 hot tubs
- Basketball
- Sauna
- Seasonal outdoor pool
- TV in common areas
Family friendly
- Crib (surcharge)
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Computer station
- Conference center
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
More
- Banquet hall
Room amenities
Bedroom
- Crib (surcharge)
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Phone
- Safe
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Children and extra beds
- One child 8 years old or younger stays free when using existing bedding
- Rollaway/extra beds are available for USD 18 per night
- Cribs/infant beds are available for USD 18 per night
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 18 per night
- Rollaway bed fee: USD 18 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
- Check-in: 3 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards.
Additional information about polices, regulations, and more:
- The seasonal pool is open from December to March.
Property is also known as
Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena
Frequently asked questions
Is a free cancellation option available at Serena Suite Park Hotel?
Serena Suite Park Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.
What's there to see near Serena Suite Park Hotel?
This hotel is located in La Serena within a short 14-minute walk of Mall Plaza La Serena. You'll also find La Portada Stadium and La Serena Lighthouse within a short drive.
Will I be able to park at Serena Suite Park Hotel?
Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.
Does Serena Suite Park Hotel include a casino at the property?
No, Serena Suite Park Hotel doesn't have a casino.
Is there an indoor pool at Serena Suite Park Hotel?
No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. The seasonal pool is normally open from December until March.
What will couples enjoy most about a stay at Serena Suite Park Hotel?
Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.
Are there hot tubs at Serena Suite Park Hotel?
No, but guests can enjoy a sauna at this hotel.
Does Serena Suite Park Hotel have a restaurant with a breakfast menu?
Yes, Serena Suite Park Hotel serves free buffet breakfast each morning from its restaurant.
Does Serena Suite Park Hotel allow pets to stay free of charge?
No, pets aren't allowed at Serena Suite Park Hotel.
Are there connecting rooms at Serena Suite Park Hotel?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from Serena Suite Park Hotel?
The closest major airport to Serena Suite Park Hotel is La Serena (LSC-La Florida), which is 4.5 mi away (7 minutes by car).
Can I book a room with a balcony at Serena Suite Park Hotel?
No, there aren't any guestrooms at Serena Suite Park Hotel that offer a balcony.
Does Serena Suite Park Hotel have a wedding venue?
If you plan to exchange vows during your trip, consider the wedding services available at Serena Suite Park Hotel.
Serena Suite Park Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
6.8/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
Verified
8/10 Good
virginia
Jan 28, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?
virginia
Verified
8/10 Good
arpad
Dec 1, 2016
Liked: Cleanliness, staff & service
Hotel cómodo y simple.
Muy buena estadÃa.