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HOTEL SERENA SUITE

3.0 star property

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Photo gallery for HOTEL SERENA SUITE

Exterior
Outdoor pool, sun loungers
Front of property
Jetted tub
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Pje. vegas sur, La Serena, Coquimbo
  • Place, Mall Plaza La Serena
    ‪14 min walk‬
  • Place, La Portada Stadium
    ‪3 min drive‬
  • Place, Sea Avenue
    ‪4 min drive‬
  • Airport, La Serena (LSC-La Florida)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, free WiFi

Standard Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

La Serena

Within a short walk of Mall Plaza La Serena, HOTEL SERENA SUITE is within a mile (2 km) of Observatorio Turístico Collowara. This 3-star hotel has 38 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in La Serena, it's connected to the convention center and also close to La Portada Stadium and Cuatro Esquinas Beach.

What's nearby

  • Mall Plaza La Serena - 14 min walk - 0.8 miles
  • La Portada Stadium - 3 min drive - 1.1 miles
  • Casa Carmona - 3 min drive - 1.1 miles
  • Sea Avenue - 4 min drive - 1.7 miles
  • La Serena Beach - 6 min drive - 2.6 miles

Getting around

  • Coquimbo Station - 18 min drive
  • La Serena (LSC-La Florida) - 14 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪The Coffee House - ‬12 min walk
  • ‪Punto Copec - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Telepizza - ‬13 min walk

About this property

HOTEL SERENA SUITE

Guests staying at HOTEL SERENA SUITE enjoy an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, laundry facilities, and local meal delivery service.
Guests can enjoy satellite TV and stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Serena Suite

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Meal delivery service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 29750 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CLP 29750 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

HOTEL SERENA SUITE Hotel
HOTEL SERENA SUITE La Serena
HOTEL SERENA SUITE Hotel La Serena

Frequently asked questions

What can I see around HOTEL SERENA SUITE?

This hotel is located in La Serena, a short 13-minute walk from Mall Plaza La Serena and also 19 minutes on foot from Observatorio Turístico Collowara. You'll also find La Portada Stadium and La Serena Lighthouse within a short drive.

How much does it cost to stay at HOTEL SERENA SUITE?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at HOTEL SERENA SUITE on Jun 24, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at HOTEL SERENA SUITE?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HOTEL SERENA SUITE include a casino at the property?

No, HOTEL SERENA SUITE doesn't have a casino.

Is there an indoor pool at HOTEL SERENA SUITE?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at HOTEL SERENA SUITE?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Does HOTEL SERENA SUITE have a hot tub?

No, this hotel doesn't have a spa tub.

Does HOTEL SERENA SUITE feature a restaurant that includes a breakfast menu?

Yes, HOTEL SERENA SUITE serves free buffet breakfast at Serena Suite each morning.

Does HOTEL SERENA SUITE allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at HOTEL SERENA SUITE for a fee of CLP 29750 per pet, per day.

Does HOTEL SERENA SUITE have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HOTEL SERENA SUITE?

The closest major airport to HOTEL SERENA SUITE is La Serena (LSC-La Florida), which is 4.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at HOTEL SERENA SUITE?

No, you won't find guestrooms with balconies at HOTEL SERENA SUITE.

Does HOTEL SERENA SUITE have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at HOTEL SERENA SUITE.

HOTEL SERENA SUITE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

tora

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was not that friendly and we didn’t get a nice welcome. We asked basic questions about gym and other stuff and didn’t get much detail answer. No facial expression from the girl in reception but the older guy was nice. Nice area and pool! Ok room!
Stayed 1 night in Feb 2026
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si es bastante buena para la familia. Es muy baja si, pero para niños ideal. Está lejos de tiendas, pero cerca del mall y supermercado. Si quieres artesanías o ir a la playa debes moverte en auto.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sieglinde

Liked: Cleanliness, staff & service, amenities
Gut war: Dass sehr freundliche Personal. Die Heizung im Zimmer. Schneller Laundry Service. Nicht gut war: Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel. Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y disposicion de todas las personas que ahi trabajan. Habitacion limpia, buen espacio, patios y areas externas impecables. Realmente una muy buena experiencia. Precio y calidad
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Buena limpieza y áreas comunes en perfecto estado. Lo único negativo, el aire acondicionado estaba dañado y la isonorización es terrible pues se escuchaba todo de la habitación contigua
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Ever

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025
Verified

6/10 Okay

Juan carlos

Stayed 1 night in Jul 2025
Verified

8/10 Good

Envirfrancys

Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025