I liked the cleanliness and staff was very helpful.
Everything was perfect from check in to check out plus wonderful views super clean outstanding 👌 special comfortable bed and shampoo smell wonderful
Loved everything..customer service,cleanliness,amenities,location, overall peacefull atmosphere
When I booked our vacation we chose Costabaja because the reservation was booked by Orbitz as all inclusive. Upon arrival, the resort did not honor the reservation and states it is a European owned Hotel, and that they do not do all inclusive reservations. The property is nice, quite large and very remote. We stayed only one night. The room was clean and modern. It did not have cell phone chargers so don’t forget yours. We had dinner at Steinbecks and our waiter was excellent. I took every one of his recommendations and they were delicious. The meal and the wine were excellent and a bright spot considering our disappointment. We had breakfast in the morning in another of the restaurants, it had many, many choices. Coffee and our food was good. It was nice that we could take our Covid Test on site.
na
The pillows were so hard and large that neither I or my husband could sleep on them. Steinbeck restaurant was disappointing. The location was lovely.
For this being one of the most expensive "resorts" in La Paz i was not impressed one bit. No "Wow" factor, nothing to cater to the guest that would set it aside. Food was very basic, no hot tub, pool fees even after you paid high prices for staying there.
Extremely helpful and friendly concierge! Thank you Rafael for arranging last minute transportation.
The place was beautiful. The room was great. Employees were friendly and very pleasant.
Beautiful view, room, and property. Very helpful staff.
Quiet location, beautiful view, well maintained, spa on premises
Love this place. The facility is getting some updates and it will be better once completed. We will be back for sure.
Quiet, and clean with excellent staff. Great location
Staff is slow and seem not to have a good process somehow unorganized.. they work hard but lack good direction and leadership. Many areas are in non working order including their main restaurant and their gym is closed.. they relocated their weights to a guest room on the first floor they just took the bed out and put their weights on top of a dresser.
Located 2.2 mi (3.5 km) from El Coromuel Beach, Hotel Indigo La Paz Puerta Cortes, an IHG Hotel is within a 10-minute drive of other popular attractions like Malecon Kiosk. This 115-room, 4-star hotel has a marina, a full-service spa, and 2 restaurants.
Enjoy the garden views at Barco, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with continental breakfast, available for a fee from 7 AM to noon.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Tempur-Pedic beds with Egyptian cotton sheets ensure a restful night. IPod docks, coffee makers, and safes are also available.
Guests of Hotel Indigo La Paz Puerta Cortes, an IHG Hotel have access to a marina, a full-service spa, and an outdoor pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a steam room.
I liked the cleanliness and staff was very helpful.
Everything was perfect from check in to check out plus wonderful views super clean outstanding 👌 special comfortable bed and shampoo smell wonderful
Dear Termeh, thank you for staying with us, we are glad to know that you enjoyed your experience. Thank you for writing your opinion. We hope to have the opportunity to receive you and serve you in the near future. Kind regards.
Loved everything..customer service,cleanliness,amenities,location, overall peacefull atmosphere
Dear Adriana, thank you very much for choosing us and for sharing such wonderful comments regarding your recent experience. We would love to see you again very soon!
When I booked our vacation we chose Costabaja because the reservation was booked by Orbitz as all inclusive. Upon arrival, the resort did not honor the reservation and states it is a European owned Hotel, and that they do not do all inclusive reservations. The property is nice, quite large and very remote. We stayed only one night. The room was clean and modern. It did not have cell phone chargers so don’t forget yours. We had dinner at Steinbecks and our waiter was excellent. I took every one of his recommendations and they were delicious. The meal and the wine were excellent and a bright spot considering our disappointment. We had breakfast in the morning in another of the restaurants, it had many, many choices. Coffee and our food was good. It was nice that we could take our Covid Test on site.
Dear guest, Thanks for taking the time to leave your review. As we spoke during your breakfast, the apparent problem came with your reservation process, where you understood that the package price offered was All Inclusive (Flight, hotel and meals) as you were searching for options in La Paz and Los Cabos. Maybe that is where the misunderstanding happened since we do not offer an AI program with meals and drinks as we are featured as an European Style Resort. You did comment that you were going to make an additional review explaining that the hotel was not the issue nor our staff or service. But unfortunately we did not see that explanatory review. We wish you the best in your next Holiday and hope you give us a second chance. Blessings from La Paz,
na
The pillows were so hard and large that neither I or my husband could sleep on them. Steinbeck restaurant was disappointing. The location was lovely.
For this being one of the most expensive "resorts" in La Paz i was not impressed one bit. No "Wow" factor, nothing to cater to the guest that would set it aside. Food was very basic, no hot tub, pool fees even after you paid high prices for staying there.
First of all I would like to thank you for taking the time to share your comments on your recent stay with us. Your feedback is of great importance to us, as it helps us create strategies that will help us improve each and every day in the service we offer our guests,. I assure you that there is nothing more important to us as the comfort and satisfaction of every guest.
Extremely helpful and friendly concierge! Thank you Rafael for arranging last minute transportation.
Dear LM, thank you very much for your positive comments regarding our concierge services; we will be sharing them with Rafael. We look forward to your next visit Best regards!
Thank you so much for your kind words and recommendations for future travelers, we are looking forward to the opportunity to welcoming you back soon. Sincerely,