Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
Very nice resort a bit away from Arenal Volcano area. Nice Hot Springs pools and Grand restaurant with good food. Staff was very helpful. Would go there again if ever visit the area again.
A beautiful place located in the tropical rainforest. Great rooms and service. Relaxing thermal swimming pools, jacuzzez and a sauna. Will come back.
Management should fire all the front desk staff and replace with someone professional at this place. We booked a spa service with the hotel and the only appointment they had was around noon. By the time we got back, they put all our stuff out and forced vacating the room. We even told them we will pay extra for late checkout and they said thats okay for upto an hour and we can pay. But even before we got back (it was only half hour beyond checkout time), our poor kids were dragging the suitcases out of the room. Ridiculous. On top of this, their attitude is so rude. If they change their attitude, this could be a good place.
The hotel is built right on a thermal spring. The river springs are amazing as is the steam room built just over the origin. I would go back just for that. That said, there is a bar by the pool area that was not staffed for half the evening, we were missing towels in our room, and one room had no bedspreads. The staff did correct the situation promptly. Not luxury, but natural beauty. The rooms need maintenance and updating
Located 0.9 mi (1.5 km) from Juan Castro Blanco National Park, Hotel El Tucano Resort & Thermal Spa is within a 10-minute drive of Quesada City Park. This 3.5-star resort has 87 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.
Start your day off right with a free full breakfast. Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
At Hotel El Tucano Resort & Thermal Spa, guests enjoy a full-service spa, an outdoor pool, and a lazy river. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this hot springs resort include a gym, a sauna, and free WiFi in public areas.
Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
Very nice resort a bit away from Arenal Volcano area. Nice Hot Springs pools and Grand restaurant with good food. Staff was very helpful. Would go there again if ever visit the area again.
A beautiful place located in the tropical rainforest. Great rooms and service. Relaxing thermal swimming pools, jacuzzez and a sauna. Will come back.
Management should fire all the front desk staff and replace with someone professional at this place. We booked a spa service with the hotel and the only appointment they had was around noon. By the time we got back, they put all our stuff out and forced vacating the room. We even told them we will pay extra for late checkout and they said thats okay for upto an hour and we can pay. But even before we got back (it was only half hour beyond checkout time), our poor kids were dragging the suitcases out of the room. Ridiculous. On top of this, their attitude is so rude. If they change their attitude, this could be a good place.
The hotel is built right on a thermal spring. The river springs are amazing as is the steam room built just over the origin. I would go back just for that. That said, there is a bar by the pool area that was not staffed for half the evening, we were missing towels in our room, and one room had no bedspreads. The staff did correct the situation promptly. Not luxury, but natural beauty. The rooms need maintenance and updating
