Alua Suites Fuerteventura

4.0 star property
All-inclusive resort with 4 restaurants and 8 outdoor pools

Choose dates to view prices

Photo gallery for Alua Suites Fuerteventura

8 outdoor pools, pool umbrellas, sun loungers
Exterior detail
1 bedroom, free minibar items, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Spa
  • Laundry

Explore the area

Map
Calle Las Dunas s/n, Corralejo, La Oliva, Fuerteventura, 35660
  • Centro Comercial El Campanario
    ‪7 min walk‬
  • Acua Water Park
    ‪17 min walk‬
  • Corralejo Beach
    ‪6 min drive‬
  • Puerto del Rosario (FUE-Fuerteventura)
    ‪37 min drive‬

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Room options

Junior Suite (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (2 adults and 2 child)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (1adult)

  • 570 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (1Adult+2children)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Suite (1 Adult + 1 Child)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Junior Suite (1 Adult)

  • 452 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

Suite (4 Adults)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite (2 Adults)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite (3 Adults)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite (1 Adult + 2 Children)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Suite (2 Adults and 1 child)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

My Favorite Club Junior Suite (2 adults)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Superior (2 Adults and 2 childs)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 1 Bedroom (2 adults+1child)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

Junior Suite Superior (3 adults)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 1 Bedroom (2 Adults+2children)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 1 Bedroom (3 Adults+1child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 1 Bedroom (3 Adults)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (2 Adults)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite (3 Adults + 1 Child)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Suite Superior (3 Adults and 1child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Superior (2 adults and 1 child)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

Suite (2 Adults + 2children)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite 1 Bedroom (1adult)

  • 484 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

Suite 2 Bedrooms (4 Adults)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (3Adults+1child)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite (1 Adult + 2 Children)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Suite (2 adult and 1 child)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 1 Bedroom (2 adults)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Junior Suite Pool view (2 adults and 1 child)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (3 Adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite (2 adults and 2 children)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (2Adults+2children)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Suite (3 Adults)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (1 Adult)

  • 452 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (3 Adults)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

Suite 2 Bedrooms (2 Adults+1child)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (2 Adults)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Pool View (1 Adult + 2 Children)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Suite 2 Bedrooms (2Adults+3children)

  • 570 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

Junior Suite (3 adults and 1 child)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

Suite 2 Bedrooms (3 Adults)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Superior (2 Adults)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Suite (1 Adult)

  • 570 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Corralejo

Alua Suites Fuerteventura places you within a 15-minute stroll of popular sights such as Centro Comercial El Campanario and Las Agujas Beach. This 383-room, 4-star resort has 8 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Centro Comercial El Campanario - 7 min walk - 0.4 miles
  • Las Agujas Beach - 8 min walk - 0.5 miles
  • Acua Water Park - 17 min walk - 0.9 miles
  • Corralejo Beach - 6 min drive - 2.6 miles
  • Grandes Playas de Corralejo - 6 min drive - 2.6 miles

Getting around

  • Fuerteventura Airport (FUE) - 36 min drive

Restaurants

  • ‪Waikiki - ‬6 min drive
  • ‪Rock Cafe - ‬17 min walk
  • ‪Restaurante Toro Beach - ‬15 min walk
  • ‪Restaurante UGA UGA - ‬8 min drive
  • ‪Retro - ‬17 min walk

About this property

Alua Suites Fuerteventura

All-inclusive resort with 4 restaurants and 8 outdoor pools
Guests of Alua Suites Fuerteventura have access to a full-service spa, 8 outdoor pools, and a children's pool. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive resort include a gym, a sauna, and outdoor tennis courts.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include furnished balconies or patios, free minibar items, and espresso makers.
3 outdoor tennis courts and a health club are featured at the resort. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Area has 4 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 4 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Enyesque
  • Fresco
  • MFC Restaurant
  • Terra

Things to do

  • 3 outdoor tennis courts
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • No elevator
  • Raised toilet seat (18 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 23 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in My Favorite Club guestrooms have exclusive access to My Favorite Club Lounge and Zone, including a private pool area with hydromassage loungers and gourmet restaurant.
The All-Inclusive rate plan includes beverage service from 11 AM to 11 PM. Outside of these hours, fees apply for beverages

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Atlantis Fuerteventura
Atlantis Fuerteventura Suite
Atlantis Suite Fuerteventura
Fuerteventura Atlantis
Fuerteventura Suite Atlantis
Suite Atlantis
Suite Hotel Atlantis Fuerteventura Resort All Inclusive La Oliva
Suite Fuerteventura
Suite Atlantis Fuerteventura All Inclusive La Oliva
Suite Hotel Fuerteventura Resort
Suite Atlantis Fuerteventura Resort Be Live Hotel Corralejo
Suite Hotel Atlantis Fuerteventura Resort Corralejo
Suite Hotel Atlantis Fuerteventura Resort La Oliva
Suite Atlantis Fuerteventura La Oliva
Atlantis Fuerteventura Resort Suite Hotel
Suite Atlantis Fuerteventura All Inclusive
Suite Atlantis Fuerteventura

Frequently asked questions

Will I find all-inclusive rate plans at Alua Suites Fuerteventura?

Alua Suites Fuerteventura is an all-inclusive resort and rates come with all meals.

Is free cancellation available at Alua Suites Fuerteventura?

Alua Suites Fuerteventura offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Alua Suites Fuerteventura?

This resort is located in La Oliva, just steps from Bajo del Medio and Playa Real, and within a short walk of Centro Comercial El Campanario. You'll also find Playa Waikiki and Las Agujas Beach less than a mile away.

Will I be able to park at Alua Suites Fuerteventura?

Bicycle parking is also available for guests.

Is there a spa at Alua Suites Fuerteventura?

Wellness Area is the resort's spa and services include facials, body scrubs, mani/pedis, and massages.

Does Alua Suites Fuerteventura have a casino at the property?

No, Alua Suites Fuerteventura doesn't have a casino.

Is there an indoor pool at Alua Suites Fuerteventura?

No, this resort doesn't have an indoor pool; however, there are 8 outdoor pools.

What will couples enjoy most about a stay at Alua Suites Fuerteventura?

There are plenty of amenities for couples at this resort, including 8 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at Alua Suites Fuerteventura?

No, but guests can enjoy a sauna at this resort.

Does Alua Suites Fuerteventura have a restaurant that serves breakfast?

Yes, Alua Suites Fuerteventura has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Alua Suites Fuerteventura allow pets to stay free of charge?

No, pets aren't allowed at Alua Suites Fuerteventura though service animals are welcome.

Are there connecting rooms at Alua Suites Fuerteventura?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Alua Suites Fuerteventura?

The closest major airport to Alua Suites Fuerteventura is Fuerteventura Airport (FUE), which is 22.8 mi away (36 minutes by car). Another top airport is Lanzarote Airport (ACE), which is around 21.5 mi away.

Can I book a room with a balcony at Alua Suites Fuerteventura?

Yes, every guestroom at Alua Suites Fuerteventura comes with a furnished balcony with some featuring garden or pool views.

Alua Suites Fuerteventura Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 178 out of 432 reviews
Rating 8 - Good. 184 out of 432 reviews
Rating 6 - Okay. 48 out of 432 reviews
Rating 4 - Poor. 12 out of 432 reviews
Rating 2 - Terrible. 10 out of 432 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are brilliant and very friendly and helpfull Nothing is too much trouble Good variety of good quality food also
Stayed 7 nights in Oct 2024

8/10 Good

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent kids club and kids facilities in general.
Stayed 14 nights in Mar 2024

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a one week holiday. Good location and very nice staff overall Great for family
Stayed 7 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly and very attentive staff. Great facilities and food, only things that could be improved is the hot drinks as the coffee isnt the best. Could also look at turning the volume up on the TVs for the football matches or providing a designated area for this as it was always busy but lacked atmosphere with no sound !
Stayed 7 nights in Jan 2024

10/10 Excellent

agnes

Stayed 7 nights in Nov 2023

10/10 Excellent

Sara Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely complex with lots of pools not too far to walk into town and beach. Activities available on site such as aquafit, Zumba, Volleyball Gym, sauna and massages Food ok lots of choice not cordon bleu but fine, wine sangria and beer freely available. The Nubium restaurant open 3x a week is well worth a visit food really good but only get one visit per stay
Stayed 5 nights in Nov 2023

2/10 Terrible

Gerard

Stayed 6 nights in Nov 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel and very friendly staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom needed a good wipe over but rest was clean. The breakfast and lunch was good but the evening buffet was dreadful. Dried up and stale foid reheated from lunch I assume. The beer was lovely but the other alcoholic drinks and cocktails were very poor.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay

We had a great stay here, late Sept 2023. We stayed for 5 nights. The food at the restaurant was always good, with plenty of choices and theme nights. The oriental night food was especially nice. The entertainment, especially the quiz, was good too. The pools are good size and we didn’t struggle to get a lounger any day. The resort is a bit difficult to get around and would benefit with a bit more signage, and more knowledge on what is available to guests.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

NIMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Marcus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with children. We had a great time. Short ride a beautiful beach. The hotel was clean, staff friendly, food was great too. If you just want to relax and let your children run free this is the place.
Stayed 8 nights in Apr 2023

10/10 Excellent

Meng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff. Great facilities, good choice of food options at the buffets and it was nice they have live entertainment in the evenings. Very close to the beach and the town.
Stayed 7 nights in Apr 2023

10/10 Excellent

Barbara

Stayed 7 nights in Mar 2023

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaitiful property, well maintained.
Stayed 6 nights in Mar 2023

8/10 Good

Phillip

Stayed 5 nights in Mar 2023

8/10 Good

Sharna

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

8/10 Good

Charlotte Kristine

Stayed 9 nights in Feb 2023

8/10 Good

Anthony

Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Alua Suites, Fuerteventura

Hotel is somewhat dated. ‘Spa’ not a spa but 2 saunas … Big empty bath tub that looks like a jacuzzi but empty and was told just a bath .. but not working, ‘out of order ‘ signs on one sauna for some of the days, water machine , lockers also out of order. When put to manager, he said ‘comes down to definition of Spa’. Well if all you’re offering is a sauna , say something. Don’t advertise ‘Spa’ incl on big rollups in reception lobby - see image . Gym nice but one bike has missing pedal straps. WiFi effectively not working in rooms .. and surprised to find layout of hotel effectively as terraced houses ..not part of main building . Not nice for solo women travellers. ‘Junior suite’ ok but no more and coffee /tea not refilled. Food of mediocre quality and no really nice place to chill .. main chill area by restaurant feels like a canteen.. /on a boat .. + bar in reception area. travelled round the world and stayed in many 4 star hotels . This one really struggles to be more than 3. Upside: staff lovely, big resort, lots of places to choose from and great activity programme, Dutch animation team lady great , entertainment good - Saturday singer Nikki fantastic and when shared feedback w management was offered access to VIP club.. I left after 7 days and moved to other hotel nearby .. had enough when WiFi key cutting out and nothing was done despite ‘we’ll send a technician to the room’ . Disappointing experience. Some way from the experience I’d been sold on here
Stayed 7 nights in Feb 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, wonderful staff!

This is a beautiful hotel, very well run with amazing staff and lovely surrounds. The rooms are large, spacious and spotlessly clean, and bathrooms are a very generous size too. The grounds are attractive and well kept, and really nice to walk around to enjoy the scenery and the natural beauty. This is predominantly a hotel guide for families with kids, but there are definitely areas where you can find peace and quiet, especially the Plaza pool where the setting is peaceful and idyllic. The food and drinks were fine, the wine on tap works too! It’s the staff that really make the hotel experience, all of them friendly and happy with a smile on their face and a greeting for you. Special thanks to Luisa on reception and to Georgia on Guest services who were both engaging and delightful.
Stayed 4 nights in Feb 2023