Location was good for my purposes. Price/value matched my circumstances by myself but my family would not stay there.
Homeless people in the parking, feels unsafe, airconditioner not working, fridge is not working, furnitures are so worn out, we had the non smoking room, but it smells so very terrible. Literally regret booking. I’m not mad, I’m just sad and could not believe there could be a place like this. I mean i get it, it is the cheapest, but give some dignity to this old place that looks like it has been around for a long time. Renovate and bring some dignity to this inn
I chose this hotel because the area is good. It is close to shops and restaurants but the hotel parking area was dirty and felt unsafe. The office does not make you feel welcome they do not even give you a single greeting. The room smelled very bad, the carpets are the worst, they are so dirty that they felt sticky and the furniture is very old, there was no lamp near the beds nothing with usb connection to charge electronic devices
someone was murdered during my stay. i’m from out of town. the hotel is infested with drug addicts. this hotel should not be advertised on orbitz to people traveling in from other states. i checked out and moved to hotel in mission valley https://fox5sandiego.com/news/local-news/suspect-arrested-in-mans-deadly-shooting-at-east-county-motel/amp/
great service
I liked everything
This is a worst hotel that I have seen in my life, fake pictures,fake information, too dirty room, old facilities, rood staff, I never go back to this hotel.
Staff is great. But the maids need to deep clean all the rooms there. They should update the hotel and do away with the nasty carpet from the 80s. Walls could use a good scrubbing as well. If u have pets it's very convenient since they're allowed and that's the main reason I like staying at this hotel.
I like that my dog can stay at this hotel without any issues. He’s a 100 lb pit mix and they don’t discriminate against his breed. Which seems to be my biggest issue when finding a hotel to stay in. This hotel has improved so much over the last couple years. The rooms are not up to date with today’s world but they are clean and so is all the Lenin’s and towels. The staff is cordial and very patient considering the types of crowds that do tend to stay at this hotel. The price is great and there is night security patrolling the grounds at night which makes me feel better about my vehicle being parked down in the lot. It’s also conveniently located near many places to shop or eat. I stay here often.
I ask extra pillow they say don’t have and the carpet is dirty and air conditioning can’t control it
Cleaning staff is very rude. My kids were napping i had the do not disturb sign up and the head lady took it off knocked loud as heck and then an hr later put it back
Nice to have hot tub. Hotel is totally outdated. Concerned about safety. Cleanliness was questionable. With rates, we maybe should have known, but for this hotel to be rated 2.9 is shocker. I’d say 1 to 1.5
Located within 2 miles (3 km) of Sharp Grossmont Hospital, Heritage Inn La Mesa places you within a few miles (5 km) of San Diego State University. This 105-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and coffee/tea in a common area.
Guests can expect to find 32-inch flat-screen TVs with satellite channels. Other amenities include refrigerators, phones, and desks.
Guests of Heritage Inn La Mesa enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Additional amenities include laundry facilities and a vending machine.
Location was good for my purposes. Price/value matched my circumstances by myself but my family would not stay there.
Homeless people in the parking, feels unsafe, airconditioner not working, fridge is not working, furnitures are so worn out, we had the non smoking room, but it smells so very terrible. Literally regret booking. I’m not mad, I’m just sad and could not believe there could be a place like this. I mean i get it, it is the cheapest, but give some dignity to this old place that looks like it has been around for a long time. Renovate and bring some dignity to this inn
I chose this hotel because the area is good. It is close to shops and restaurants but the hotel parking area was dirty and felt unsafe. The office does not make you feel welcome they do not even give you a single greeting. The room smelled very bad, the carpets are the worst, they are so dirty that they felt sticky and the furniture is very old, there was no lamp near the beds nothing with usb connection to charge electronic devices
someone was murdered during my stay. i’m from out of town. the hotel is infested with drug addicts. this hotel should not be advertised on orbitz to people traveling in from other states. i checked out and moved to hotel in mission valley https://fox5sandiego.com/news/local-news/suspect-arrested-in-mans-deadly-shooting-at-east-county-motel/amp/
we're sorry you were unhappy.
great service
Thank you for staying with us!! hope to see you soon.
I liked everything
Thank you for staying with us!! We hope to see you soon.
This is a worst hotel that I have seen in my life, fake pictures,fake information, too dirty room, old facilities, rood staff, I never go back to this hotel.
we're sorry you were unhappy-we workhard to make our guests happy.
we're sorry you were unhappy-we'll work hard to fix the issues you experienced