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Recent guest reviews

We had an exceptional time here. The thermal rooms are beautiful, the staff is kind, the spa is out of this world! Hot springs throughout the resort is also really amazing!

The food in the restaurant was good, but not great.

Volcano Lodge exceeded our expectations. We originally planned to stop for one night on our way to the Pacific coast of Costa Rica but at the last minute added an extra night which was well worthwhile. The grounds are lush and well maintained with a series of hot spring tubs each of varying temperature. The staff were very helpful and the breakfast buffet was well stocked with fresh fruit and a good omelette bar. Definitely good value for money.

The thermal waters were so awesome!! Loved that they were on site and easily accessible! The staff was super friendly!! Location was very close to downtown!

Nice place. Well kept gardens, excellent thermal pools, good food.Friendly staff.

This was a true resort property. We relaxed and enjoyed the environment -- even saw the volcano in the clear. The vegetation is lush and the rooms are plush. The dining area was terrific.

Everything was great just early morning cows noise

Volcano Lodge is absolutely beautiful! The staff is very friendly and Sur's food is very yummy. I would surely stay there again! The view of the volcano is breathtaking and the tours offered are so fun. The guides, (Desafio and Ecoglide are two of many tour companies offered) have a wonderful connection and appreciation to nature.

The property is a little dated. I'm also used to well ventilated bathroom, but the window in the bathroom was bolted shut so no adequate ventilation after taking a shower. But the room was clean, AC was great, view was amazing even when the clouds cover the volcano, and most importantly, the place was clean. Free breakfast buffet was also awesome. But wouldn't recommend going to lunch or dinner bc it's a bit pricey.

rooms were clean but a bit dated and smelled a little dingy. Otherwise, the property is amazing. Amazing views and hot springs, gorgeous property, great location. We were just a few mins from town and excursions. Recommend NOT booking excursions with the hotel as they overcharge. Just drive 5 mins into town and book with any of the legitimate travel excursions companies in town (you can't miss them).

It was a nice property, and very relaxing. well maintained

A fantastic room with with a beautiful vulcano view and private tube with thermal water. Excellent food at the restaurant.

Amazing hotel. Great views and facilities. Service is fantastic. Recommended 100%!!!

Great location if you want to see Arenal Volcano. We only stayed one night, and it seemed like a great family place. We would not recommend the on-site restaurant for dinner, but the breakfast included was good.

7 Km West From La Fortuna La Fortuna Alajuela

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Volcano Lodge Hotel & Thermal Experience places you within 2 miles (3 km) of popular sights like Ecotermales Fortuna and Arenal Volcano National Park. This 66-room, 4-star lodge welcomes guests with 4 outdoor pools, free breakfast, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6:30 AM to 10 AM. Enjoy a leisurely bite to eat at Restaurante Sura, the lodge's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with digital channels. Other standard amenities include a patio, a refrigerator, and a coffee maker.


Property features

Renovated in 2014, Volcano Lodge Hotel & Thermal Experience offers 4 outdoor pools, a children's pool, and a sauna. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and access to locker space. Other amenities at this hot springs lodge include free WiFi in public areas, free newspapers, and a terrace.

Room options

Superior Room (Thermal)

Full 2 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed (Thermal)

King 1 | Sleeps 2

Junior Suite

Full 2 | Sleeps 4

Guest reviews for Volcano Lodge Hotel & Thermal Experience

Everyone (64) Couples (30) Family (15) Friends (7) Other (1)
5
Partner Couples

We had an exceptional time here. The thermal rooms are beautiful, the staff is kind, the spa is out of this world! Hot springs throughout the resort is also really amazing!

By on Oct 9, 2019

5
Partner Couples

The food in the restaurant was good, but not great.

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Hello, thank you for your time to evaluating us. We really appreciate it. Kindest regards,

5
Families

Volcano Lodge exceeded our expectations. We originally planned to stop for one night on our way to the Pacific coast of Costa Rica but at the last minute added an extra night which was well worthwhile. The grounds are lush and well maintained with a series of hot spring tubs each of varying temperature. The staff were very helpful and the breakfast buffet was well stocked with fresh fruit and a good omelette bar. Definitely good value for money.

By on Aug 15, 2019

Review comment responded on Aug 16, 2019

Dear guest, Thank you for sharing your opinion about your recent stay with us. Definitely our daily goal is to make the stay of our guests a perfect and unforgettable experience. Our staff works at all times to fully serve our visitors and your feedback will definitely help us to improve every aspect of our work. We hope you visit us again soon, it will be a pleasure to serve you. Warmest regards,

5
Everyone

By on Aug 14, 2019

Review comment responded on Oct 8, 2019

Hello, thank you for your rating. Best regards,

5
Families

The thermal waters were so awesome!! Loved that they were on site and easily accessible! The staff was super friendly!! Location was very close to downtown!

By on Aug 7, 2019

Review comment responded on Aug 8, 2019

Dear guest, thank you for your evaluation. We are happy to read your positive comment. Do not hesitate to visit us in a near future. It will be a pleasure to serve you again. Kindest regards,

5
Everyone

By on Jul 26, 2019

5
Everyone

By on Jul 13, 2019

5
Everyone

Nice place. Well kept gardens, excellent thermal pools, good food.Friendly staff.

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Hello, thank you for your lovely review. We are happy to see you enjoyed your stay with us. Do not hesitate to visit us in a near future. Kindest regards,

5
Families

This was a true resort property. We relaxed and enjoyed the environment -- even saw the volcano in the clear. The vegetation is lush and the rooms are plush. The dining area was terrific.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Dear guest!! Thank you for sharing your opinion about your stay. Definitely our daily goal is to make the stay of our guests a perfect and unforgettable experience. Our staff works at all times to fully serve our visitors and your feedback will definitely help us to improve every aspect of our work. We hope you visit us again soon, it will be a pleasure to serve you. Kindest regards,

4
Families

Everything was great just early morning cows noise

By on Jun 13, 2019

Review comment responded on Jun 13, 2019

Dear guest, thank you for your time to evaluating us. We are pleased to see you had a good stay with us. Do not hesitate to visit us in a near future. It will be a pleasure to serve you again. Best regards,

Volcano Lodge Hotel & Thermal Experience

7 Km West From La Fortuna, La Fortuna, Alajuela 50-4417
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