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Recent guest reviews

It's nice but they can do better on the room's they're outdated

This property was excellent and close to all the activities in the La Fortuna area. The property had a diverse amount of hot springs and swimming pools that you could lounge around and enjoy the beauty of the area. I definitely recommend staying at this property.

The condo was very clean. It had a private back porch and gazebo. The grounds are beautiful and well maintained. Very nice and quiet.

It's paradise! I went with my mom, who is 80 years old, and we loved how easy was for her to get around. They gave us a room close to the restaurant and hot springs. They had a handicapped parking space near that area.

We had a really great stay at the Volcano Hotel. The property is chock full of birds especially around the feeder during breakfast time. We also enjoyed dinners at the restaurant. Great service, excellent quality food and reasonable prices.

The rooms are simple but nice, and the junior suite was extra wonderful. The springs were lovely and we look forward to our return.

The hot springs for sure

Where do I start? Why an incredible resort. The pool was amazing, the thermal pools were amazing, the reception area was great to hang out in with the kids because there were a lot of games there, the walk up wet bar was amazing, the restaurant was superb. Highly recommended, especially for families.

The thermal hot springs were nice. Grounds were beautiful and breakfast was good. Room was clean. Overall very good value for the price. The only complaint i have is that room service did not come to clean the room during our 2 night stay

Overall a good experience. Nice hot springs, beautiful grounds, and good food. However, there is no sound barrier between rooms so you will hear your neighbors loud and clear. We had one night were one neighbor kept us awake until 1:30am and the other neighbor woke us up at 5:30am. It would help to request an end unit so you only have one neighbor.

The hotel staff were great! Quick check-in. Security helped us on a night walk. Fun activities— billiards, corn hole, games, for free!

This property is beautiful! There is a little walking trail that leads to the pool and thermal hot springs, sauna and hammocks! We saw a toucan and squirrels. The grounds were so clean, the ground staff was busy cleaning the kid’s playground. The breakfast is amazing! So many options. Perfect for families and couples! Honestly very impressed staff was excellent. Thank you for the lovely stay!

I could not have been happier! The location is perfect, with an incredible view of the volcano. Our room was wonderful (superior room was well worth the extra cost). I cannot say enough about the staff! We miss Josue, Luis, and Nelson! They were so much fun and we are grateful for their friendship. Kitchen even made gluten free food for my son with Celiac. My only regret is not having more time to stay here.

The perfect place

The volcano lodge is a very nice accommodation in Arenal. It certainly is a good value for the money compared to several of the other accommodations in the area. The rooms are simplistic but clean. The grounds are immaculate and have very nice heated pools. The reception staff was very attentive, much more so than the dining staff. All in all, it was a nice place to stay but I certainly would not call it luxurious.

A little pricier than their sister hotel San Bosco, but fabulous service, peaceful thermal pools, and rooms. Sura on site restaurant had decent included breakfast, but incredible dinner. We ate there 3 nights because their food quality and presentation was so fabulous and with reasonable prices. Comfy king bed and lovely little patio in the back of the room with large windows overlooking gardens. Not walking distance to town. Must take taxi. That is the only negative to this wonderful place.

Had a room with private thermal pool and it was amazing! Water was warm and the mini waterfall was a great add to the whole experience. Room was spacious and clean.

7 Km West From La Fortuna La Fortuna Alajuela

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Los Lagos Hot Springs is within a mile (2 km) of Volcano Lodge Hotel & Thermal Experience, and other popular sites like Termales Los Laureles are within a couple of miles (3 km). This 66-room, 4-star lodge welcomes guests with 4 outdoor pools, free breakfast, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Enjoy a leisurely bite to eat at Restaurante Sura, the lodge's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect to find free WiFi and LCD TVs with digital channels. Patios, refrigerators, and coffee makers are other standard amenities.


Property features

Guests staying at Volcano Lodge Hotel & Thermal Experience enjoy access to 4 outdoor pools, a children's pool, and a sauna. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs lodge include free WiFi in public areas, an arcade/game room, and a terrace.

Room options

Superior Room (Thermal)

2 Double Beds | Sleeps 4

Junior Suite

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Double Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Volcano Lodge Hotel & Thermal Experience

Everyone (5) Couples (9) Family (10)
5
Everyone

By on May 3, 2024

5
Family Friends

By on Dec 12, 2023

4
Family

It's nice but they can do better on the room's they're outdated

By on Aug 26, 2023

Review comment responded on Aug 27, 2023

Thank you for your feedback regarding your stay at Volcano Lodge Hotel & Thermal Experience. We take our guest comments very seriously and always strive to provide the best experiences, which make us daily improve. Thank you again for your review. Best Regards.

1
Everyone

By on Jun 8, 2023

Review comment responded on Jun 10, 2023

Thank you for your feedback regarding your stay at Volcano Lodge Hotel & Thermal Experience. Please keep in mind that being a Gold member to Expedia does not guarantee an upgrade in the hotels you book at. That is up to availability. Thank you.

5
Partner Couples

This property was excellent and close to all the activities in the La Fortuna area. The property had a diverse amount of hot springs and swimming pools that you could lounge around and enjoy the beauty of the area. I definitely recommend staying at this property.

By on May 18, 2023

Review comment responded on May 20, 2023

Thank you so much for your recent visit Dear Peter and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge. Hope to welcome you again in a near future. Pura vida!

5
Family

The condo was very clean. It had a private back porch and gazebo. The grounds are beautiful and well maintained. Very nice and quiet.

By on Apr 28, 2023

Review comment responded on Apr 28, 2023

Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

5
Family

It's paradise! I went with my mom, who is 80 years old, and we loved how easy was for her to get around. They gave us a room close to the restaurant and hot springs. They had a handicapped parking space near that area.

By on Feb 28, 2023

Review comment responded on Mar 1, 2023

Hello!. Thank you so much for your recent visit and for taking the time to leave us such a special and nice comment. We are so happy to see how much you enjoyed staying at Volcano Lodge. Hope to welcome you again in a near future. Pura vida!

5
Partner Couples

We had a really great stay at the Volcano Hotel. The property is chock full of birds especially around the feeder during breakfast time. We also enjoyed dinners at the restaurant. Great service, excellent quality food and reasonable prices.

By on Jan 8, 2023

Review comment responded on Jan 9, 2023

Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

5
Partner Couples

The rooms are simple but nice, and the junior suite was extra wonderful. The springs were lovely and we look forward to our return.

By on Nov 29, 2022

Review comment responded on Nov 29, 2022

Dear Joanna, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

5
Family

The hot springs for sure

By on Nov 5, 2022

Review comment responded on Nov 7, 2022

Dear Redin, Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to La Fortuna you stay with us again. Best regards!

Volcano Lodge Hotel & Thermal Experience

7 Km West From La Fortuna, La Fortuna, Alajuela 50-4417
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