See all properties

Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Lake
Villa, 2 Bedrooms, Mountain View | Balcony
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(120 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(44 reviews)
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and a short stroll from other popular sights like Baldi Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Raúl Castaño - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with tours/tickets and securing valuables. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Similar properties

Terrace/patio
Volcano Lodge Hotel & Thermal Experience
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,005 reviews
$135 nightly
The price is $152
Nov 20 - Nov 21
Total with taxes and fees
Volcano Lodge Hotel & Thermal Experience

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests positively rate the hotel's walkable location in La Fortuna, and it's a short 2-minute walk from Los Lagos Hot Springs and also 12 minutes on foot from Baldi Hot Springs. You'll also find Arenal Volcano National Park and Tabacon Hot Springs within a short drive.

Is parking available on site at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and reflexology.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

Is Hotel Los Lagos Spa & Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 11 outdoor pools, a poolside bar, and a restaurant.

Does Hotel Los Lagos Spa & Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Does Hotel Los Lagos Spa & Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.8 mi away (10 minutes by car).

Can I book a room with a balcony at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1025 out of 1268 reviews
Rating 8 - Good. 168 out of 1268 reviews
Rating 6 - Okay. 39 out of 1268 reviews
Rating 4 - Poor. 25 out of 1268 reviews
Rating 2 - Terrible. 11 out of 1268 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sapna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful hotel as advertised!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice big room for a family of six. The property was fun to explore and the breakfast had many options.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant to stay here vs. the more expensive option at the Springs, but I’m glad we chose this one. The included breakfast was amazing every morning with choices for everyone including my picky 12 year old. The grounds are kept immaculate and they literally drain out the hot springs and pool overnight and refill it with fresh water by the morning. The only thing missing from this resort is a small gym. That would absolutely put this place on another level. Definitely recommend doing the horse back riding on site. It ended up being the hi light of our trip and only $65 pp for a two hour excursion all over the property and up to the viewing point of the arenal volcano. Would definitely recommend this resort, especially if traveling with teens as they had a blast on the waterside and pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos is such a great property. Between the hot springs on site as well as the horse back and zip line tours this place has it all!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a lot of pool/spa access. Our teenage sons absolutely loved the water slide. Breakfast was very good with lots of options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing pools. Breathtaking views of the volcano. Excellent buffet breakfast. Pristine cleanliness. Very polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anushka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was nice and the beds were made every day.
Stayed 2 nights in Aug 2025

4/10 Poor

Jerid

Traveled with family
Waterslide and thermal spas were excellent. Dinner options were limited and not great. Seemed like hotel was understaffed. Workers seemed tired. I would not recommend breakfast or dinner options at this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Segall

Stayed 3 nights in Aug 2025

10/10 Excellent

Eribet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Spacious rooms, comfortable beds. Relaxing springs. Will definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

hansel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a lot a of amenities inside the property. Well kept, lots of green areas, thermal pools are good
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and great breakfast included. Lots to do on the property and close to all the tours.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 2 nights in Aug 2025

10/10 Excellent

W. Peter

Liked: Cleanliness, staff & service
Super property and service.
Stayed 1 night in Aug 2025

10/10 Excellent

Lina

Stayed 1 night in Aug 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property is fantastic. From the hot springs, the pools, the slides, the bar access, the dining, the shuttle service, the location, the backdrop. All fantastic. We stayed in a Supreme Room. Not fantastic. Just okay. Would be much better if we had a microwave and more room to live. Was smaller than I anticipated. The mixed drinks at the bar were not great either. Other than that, the resort is really terrific.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pool and zip line
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great to ve close to everything. The room we stayed in was large and very comfortable. The customer service was amazing. The shopping is in walkable distance. The restaurants are also in walkable distance. The drive to the beach is about 5 min. We loved it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We love Hotel Los Lagos
Stayed 2 nights in Aug 2025

6/10 Okay

Karim

Liked: Cleanliness
A typical tourist place in Costa Rica. Many staff did not have a smile on their faces. I reserved two rooms. In one we had five people. The resort only provided two keys per room.
Stayed 2 nights in Aug 2025

10/10 Excellent

PRAKASH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical time here with kids. Will definitely visit again.
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The property has some of the best views in the area, however the rooms we stayed in were a bit outdated and worn, but large. Also they were set far back from the main pool bar area. This made it more peaceful though. The hot springs have many separate areas to enjoy as a couple or group, just wish the swim up bar was bigger. The breakfast buffet was nice, but they had more options 2 years ago. The only issues we had was despite having a restaurant and a pizzaria at the bar, other food options required us to head into town. Over all we'd stay here again.
Stayed 3 nights in Jul 2025

Hotels

Flights

Packages