Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Lake
Villa, 2 Bedrooms, Mountain View | Balcony
Breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Place, Arenal Volcano
  • Airport, La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(114 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Superior Room, Mountain View

9.2 out of 10
Wonderful
(43 reviews)
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

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About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and within a 10-minute walk of Paradise Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles
  • Ecotermales Fortuna - 2 min drive - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Raúl Castaño - ‬4 min drive
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with tours/tickets and securing valuables. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests enjoy the hotel's walkable location in La Fortuna based on their ratings, and it's within a 10-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. You'll also find Arenal Volcano National Park and Baldi Hot Springs within a short drive.

Is parking available on site at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

Fangus is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and aromatherapy.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Los Lagos Spa & Resort?

There are plenty of amenities for couples at this hotel, including 11 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Los Lagos Spa & Resort?

Yes, this hotel has a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1002 out of 1239 reviews
Rating 8 - Good. 164 out of 1239 reviews
Rating 6 - Okay. 39 out of 1239 reviews
Rating 4 - Poor. 24 out of 1239 reviews
Rating 2 - Terrible. 10 out of 1239 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Sarjit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with the space our family of 5 needed for sleeping. One thing we felt was missing is outlets as well as hooks in the shower or around room to hang up towels or wet swimsuits. Being as this is a hot springs resort, that seems to be a very needed thing in the rooms. Overall great experience however!
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Stayed 7 nights in Jun 2025

10/10 Excellent

seer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy birthday

Love this place, 7th time
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it

Amazing place and so affordable
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Anny

Stayed 3 nights in Jun 2025

6/10 Okay

Cristina

Traveled with family

Ok

It was a beautuful resort. We did find a coxk roach in our room the first night and i am actually allergic to them. Room smelled funny. Restaurant was good then just skimped on cwrtain foods like bread.
Stayed 3 nights in Jun 2025

6/10 Okay

Tamara

The Resort was beautiful, the superior room my family got was very spacious. The view to the Volcán Arenal was breathtaking. What we didn’t like was that I had made 3 separate reservations Due to my flight time change and as a business u would’ve checked my bookings and
Stayed 1 night in Jun 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was very professional a bit of a wait as there were a lot of other families checking in. The staff were very friendly. The grounds are clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love tge place but no5 received any VIP benefits
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing about this facility is the Hot Spring swimming pools.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities
So much fun for families!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stay at Los Lagos was great. Our room had a great view and the pools were great. The waterslides were super fun for the whole family. The breakfast was fantastic and convenient every morning. The pizza from the pool bar was delicious. The zip line right on the property was super fun and the guys were super safe and kind. The property was beautiful. Would definitely recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was easy to get to and all encompassing, we didn't need to leave the resort. The only recommendation we have is that the rooms should be dehumidified, we had constant damp conditions inside our room.
Stayed 6 nights in Jun 2025

8/10 Good

seongsun, HUNTINGTON STATION

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very gooood!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with a great breakfast and prime location. The only small negative is the resort allows kids everywhere, it would be nice if the swim up bar or one of the hot pools was adults only.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosselyn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel with Arenal Volcano views. It's a very big resort and our rooms was very far away but the resort offers transportation to and from our room. The room was big and spacious. Food was great at the restaurant, at the bar and also for breakfast. Thermal pools were amazing and relaxing. The only issue we had was that they don't offer transportation to the volcano viewpoint or to the lake. So we walked up, 2 miles uphill to the viewpoint, and let me tell you that my chest started to hurt and I got really scarred. I do not recommend this hike. We paid good money for this resort and this should be included. Aside from this upsetting issue everything else was great.
Stayed 5 nights in Jun 2025