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Recent guest reviews

The Bungalows are beautiful, the view is AMAZING, the nature is Great! the sound of the forest, the quiet that was during the night, the sound of te rain, it was unique! Plus the service, the personal gave us one of the greatest service that I have experienced. 10/10! High suggested!

The privacy of the individual bungalows was an amazing experience.

I am sure my review would be different if we actually got to stay at the property. We were told that we didn't have a reservation when we got there and had to go to another hotel. I am not sure what happened, but Orbitz seems to think we still had a reservation since you are sending me this feedback form.

Very tranquil; set back 1 km from the road. Beautiful surroundings!

The pictures don’t do this place justice! It is beautiful. The rain at night was so relaxing and the breakfast was so good. Drink the green juice! It’s so good. The beds were awesome. I will say one negative thing, I booked on orbitz and when I put the number of people into the booking site orbitz took off my children and so the hotel wanted to charge me more. I have a screen recording of orbitz’s booking error so I wouldn’t book through them. The hotel kindly, disregarded the charge.

The landscape and view of the valcano from our room was breathtaking. The staff and their service was excellent. I would definitely book this hotel again.

The room has an excellent view of the Arenal Volcano, unfortunately we saw ants and other insects inside the room, the shower had issues, it was not able to keep the right temperature, water became to hot or to cold after we set to the desired temperature. Staff was always courteous, included breakfast was nice.

Well built/maintained facilities on scenic grounds. Enjoyed each of several meals on site as the food quality and presentation was excellent. We liked it so much we extended our stay.

Great location. Easy to get to activities (so much to do!) but set way off the road - dirt road up to hotel - so it feels very private and secluded. The individual huts are very nice with private covered porches. Ask for a hut with a view of the volcano (500’s) - a short steep walk but worth it! Pool is fine, nothing fancy. Instead get a day pass to another hotel (we did Los Lomos - great!) with thermal pools. Breakfast buffet was plentiful and a good start for heading out for action. Staff was helpful and friendly. Will definitely stay here again when we return.

Beautiful grounds and room. Super friendly helpful staff. Roberto is the man!

Great volcano view from my back porch. If this baby blows you'll be one of the 1st to know. Howler monkeys in the trees above my front porch. Jungle lodge feel but with the touch of a fine hotel and the convenience of a rustic small town (2 minute drive). Very friendly and helpful staff. All activities close by and most tour operators will pick you up at this facility. All rooms are in separate stand-alone buildings. Great breakfast buffet was included. Nice pool and hot tub but not a focus for us. My family and I loved this place (teens). I seriously can't think of any complaint, our stay was above expectation.

Staff was extremely helpful from booking our excursions to shuttling us between airport and other hotels. Very accommodating and you can't beat the views on a clear day.

The hotel is beautiful and very well mantained. The main problem was that the internet didn't work in the room, only in the reception. Breakfast was very good, and location excellent.

The resort has stunning view of the volcano, very close to La fortuna town. The staff are friendly. We loved it!

I really suggest avoiding lomas and arenal. The hospitality here was terrible. Employees seemed upset to be there and unhappy. No smiles anywhere. The town is lifeless. Around every turn is someone trying to scrape one more dollar out of you. Not trying to give you a wonderful travel experience. When I asked to speak to a manager the staff said he wouldn't speak with me - a guest of the hotel! The vibe here is really off. I suggest you look elsewhere. I've asked for a refund, maybe at least I won't have wasted money in the end, only time.

Wifi never works, landscaping noise starts at 6am. No English TV, dirty, A/C never works, cold shower, staff is rude and unpredictable. I booked this place again by accident same crappy stay as a couple years ago. AVOID! Worst experience in 15 years in Costa Rica.

Beautiful views of volcano, wild life on hotel resort at times, great accommodating staff, restaurant is set at tourist prices, $6 cab fare to town, located off a ranch. It's close to town, but a bit of a drive from main road to the actual hotel. Large cabin rooms.

The staff was very helpful seep finally since we didn't speak Spanish. I enjoyed the view of the volcano from our balcony. The bungalows are spacious and adorable. The hotel is a ways from the main road so it's not convenient if you don't have a car, but taxis are readily available. Thank you Josey (front desk attendant) for helping me with my bruise. I will be back!! Pura Vida!

We loved our stay at this hotel. The rooms were large and clean. The porch was great for relaxing. The landscape on the hotel grounds was so beautiful and well kept. In addition, the free breakfast had a great selection and was filling. Overall, it was a great experience and I would definitely recommend it.

Wonderful experience. The wait staff was great, extremely helpful. The accommodation was great rooms very clean, and the grounds impeccible.

4.5 Km NW of Fortuna La Fortuna Alajuela

Hotel highlights

  • Steps from Arenal Volcano National Park
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hotel Lomas del Volcán places you next to Arenal Volcano National Park and within a few miles (5 km) of other popular attractions like Kalambu Hot Springs. This 47-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Hotel Lomas del Volcán's 47 individually decorated rooms provide balconies or patios, refrigerators, and minibars. 32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.


Property features

Guests staying at Hotel Lomas del Volcán enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Deluxe Bungalow, Bathtub

1 King Bed | Sleeps 2

Bungalow

2 Queen Beds | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Lomas del Volcán

Everyone (14) Couples (10) Family (4) Friends (3)
5
Partner Couples

The Bungalows are beautiful, the view is AMAZING, the nature is Great! the sound of the forest, the quiet that was during the night, the sound of te rain, it was unique! Plus the service, the personal gave us one of the greatest service that I have experienced. 10/10! High suggested!

By , from CR - San José on Sep 21, 2020

Review comment responded on Sep 21, 2020

Thank you very much for your comments. I will give this information to our staff that they are personal really special.

5
Partner Couples

The privacy of the individual bungalows was an amazing experience.

By on Mar 9, 2020

Review comment responded on Mar 11, 2020

Good Afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

1
Everyone

I am sure my review would be different if we actually got to stay at the property. We were told that we didn't have a reservation when we got there and had to go to another hotel. I am not sure what happened, but Orbitz seems to think we still had a reservation since you are sending me this feedback form.

By on Feb 24, 2020

5
Everyone

Very tranquil; set back 1 km from the road. Beautiful surroundings!

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Good afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

3
Family with small children Family

The pictures don’t do this place justice! It is beautiful. The rain at night was so relaxing and the breakfast was so good. Drink the green juice! It’s so good. The beds were awesome. I will say one negative thing, I booked on orbitz and when I put the number of people into the booking site orbitz took off my children and so the hotel wanted to charge me more. I have a screen recording of orbitz’s booking error so I wouldn’t book through them. The hotel kindly, disregarded the charge.

By on Jul 27, 2019

Review comment responded on Aug 8, 2019

Good morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

5
Friends

The landscape and view of the valcano from our room was breathtaking. The staff and their service was excellent. I would definitely book this hotel again.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Good morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

3
Everyone

The room has an excellent view of the Arenal Volcano, unfortunately we saw ants and other insects inside the room, the shower had issues, it was not able to keep the right temperature, water became to hot or to cold after we set to the desired temperature. Staff was always courteous, included breakfast was nice.

By on Oct 19, 2018

Review comment responded on Oct 22, 2018

Good Morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, Vanessa Madrigal International Reservations

5
Everyone

Well built/maintained facilities on scenic grounds. Enjoyed each of several meals on site as the food quality and presentation was excellent. We liked it so much we extended our stay.

By on Sep 21, 2018

Review comment responded on Sep 21, 2018

Good Morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

5
Everyone

Great location. Easy to get to activities (so much to do!) but set way off the road - dirt road up to hotel - so it feels very private and secluded. The individual huts are very nice with private covered porches. Ask for a hut with a view of the volcano (500’s) - a short steep walk but worth it! Pool is fine, nothing fancy. Instead get a day pass to another hotel (we did Los Lomos - great!) with thermal pools. Breakfast buffet was plentiful and a good start for heading out for action. Staff was helpful and friendly. Will definitely stay here again when we return.

By , from washington dc on Apr 7, 2018

Review comment responded on Apr 9, 2018

Dear Sarah, Thank you for your comments, we appreciate them! We are glad to know you enjoyed your stay at our property, that's why we work hard every day to make our guests stay memorable. We hope you get to come back soon! Best regards,

4
Everyone

Beautiful grounds and room. Super friendly helpful staff. Roberto is the man!

By on Oct 24, 2017

Review comment responded on Dec 21, 2017

We`re gonna tell Roberto your awesome review! Thank you so much, hope to see you soon

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