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Hotel Arenal Palace

3.0 star property

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Photo gallery for Hotel Arenal Palace

Reception
Deluxe Double Room, 2 Queen Beds | In-room safe, iron/ironing board
Exterior
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
8 Km Oeste de la Iglecia Catolica, La Fortuna, Alajuela, 183-4400
  • Place, Go Adventure Park
    ‪3 min drive‬
  • Place, Titoku Hot Springs
    ‪3 min drive‬
  • Place, Tabacon Hot Springs
    ‪3 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | In-room safe, iron/ironing board

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | In-room safe, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

La Fortuna

Hotel Arenal Palace places you within 2 miles (3 km) of popular sights like Tabacon Hot Springs and Arenal Volcano National Park. This 3-star hotel has 17 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Go Adventure Park - 3 min drive - 1.6 miles
  • Titoku Hot Springs - 3 min drive - 1.3 miles
  • Tabacon Hot Springs - 3 min drive - 2.2 miles
  • Los Lagos Hot Springs - 6 min drive - 3.1 miles
  • Baldi Hot Springs - 7 min drive - 3.7 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 167 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬3 min drive
  • ‪Virgita Ristorante - ‬5 min drive
  • ‪Coffee Time - ‬9 min walk
  • ‪Soda La Palma - ‬7 min walk
  • ‪Restaurante Las Palmas - ‬4 min drive

About this property

Hotel Arenal Palace

Guests staying at Hotel Arenal Palace enjoy an outdoor pool, free WiFi in public areas, and a garden. You can take advantage of free parking if you drive. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage.
Guests can expect to find TVs with cable channels. Other standard amenities include hair dryers and safes.
Recreational amenities at the hotel include an outdoor pool.

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Hotel Los Lagos Spa & Resort
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  • Hot tub
  • Breakfast included
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May 12 - May 13
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Arenal Palace La Fortuna
Arenal Palace La Fortuna
Arenal Palace
Hotel Arenal Palace Hotel
Hotel Arenal Palace La Fortuna
Hotel Arenal Palace Hotel La Fortuna

Frequently asked questions

Are free cancellation options available at Hotel Arenal Palace?

Hotel Arenal Palace provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near Hotel Arenal Palace?

This hotel is located in La Fortuna within a short 19-minute walk of Titoku Hot Springs. You'll also find Tabacon Hot Springs and Arenal Volcano National Park within a short drive.

Does Hotel Arenal Palace have a casino at the property?

No, Hotel Arenal Palace doesn't have a casino.

Will I find an indoor pool at Hotel Arenal Palace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel Arenal Palace feature a restaurant that includes a breakfast menu?

Hotel Arenal Palace offers free breakfast (local cuisine) each morning though there is no restaurant.

Will Hotel Arenal Palace allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arenal Palace.

Where is the closest airport to Hotel Arenal Palace?

The closest major airport to Hotel Arenal Palace is La Fortuna (FON-Arenal), which is 7 mi away (18 minutes by car).

Hotel Arenal Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and very helpful manager!

Selim was WONDERFUL! Helped us arrange tours and transport around town. Warm, friendly and extremely helpful. Breakfast was good. There were sloths hanging out in the trees around the hotel when we were there. Room was clean had a fabulous view. A place to hang and store clothes would have been helpful.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great staff, especially owner Salim, who was friendly and helpful, as was his son. Booked tours and transport. Rooms were simple but fine and comfortable. Better value than expensive resorts nearby.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff! Very helpful and nice. They helped me with my tour reservation in the morning. Nice breakfast with a spectacular view on Arenal volcano. Hotel is very conveniently located from all activities and La Fortuna town. All rooms have a great view at Arenal volcano.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a nice view, My issue was that the hotel ( i would consider it a motel) had not signs, no name in front of the hotel or anywhere. we had to guess by the pitcures we saw as to where the hotel was. When asked about it we were told the rains took the sign down. This place is more for local tourist.
Stayed 1 night in Nov 2019

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view in the heart of Arenal

Selim was a wonderful host! He waited up for us to arrive late at night so we could check in. He gave us great advice on what to see in Arenal. The breakfast was great and view beautiful. It’s probably best suited for a backpacker or student. Location is good, too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, must check out.

Amazing band hospitable people. Felt like I was invited to someone’s home. We will be friends with selim for a long time!!
Stayed 6 nights in Feb 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This location was perfect! It was away from the hustle and bustle of downtown, but close to everything we actually wanted to experience. The family that ran the hotel were so helpful and you couldn’t beat the view! Wildlife everywhere.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner and manager Saleen! Was amazing anything you needed he was so accommodating. You won’t find a more hospitable host anywhere. Very highly recommend
Stayed 2 nights in Dec 2018

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service

No hubo cable

Lamentablemente no hubo televisión por cable en toda la semana lo cual para mi era muy importante, por lo demás la atención es muy buena.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Het uitzicht op de Arenal vulkaan is fantastisch. De kamer is net genoeg, heeft wel een update nodig. Het personeel doet wat het doen moet, maakt geen echt contact. Jammer dat er niet wat meer bevlogenheid en inzet aanwezig is bij deze mooie locatie.
Stayed 2 nights in Aug 2019

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