Celuisma Los Tilos4.0 out of 5.0
Recent guest reviews
When our group arrived, we noticed lights kept flickering till it was complete darkness. Some of the people were trapped in the elevator. I went down to reception and they said it will be fixed. Much later I noticed there was some noise and I asked if they are using a generator and they said yes. Hardly anyone speaks english. They tried to look for a staff who does because its been hours late at night and we were all jittery with the unstable power supply. Apparently the hotel runs on generator at all times! We asked for flashlight because you can't see anything in the room. I just used my phone as light. It was a horrible evening. Their dining area looks like a worn cafeteria. I asked our tour operator to change our hotel or I sue. In the morning there was power but it still kept flickering. The location is outside santiago de compostela and our driver said it was in a diff city up the hilll. Nothing around. I can't imagine why it was rated a 4 star hotel. Its more like 1 star.
we were here for an overnight stay in connection with our Marian pilgrimage. The hotel is not too friendly with senior citizen guests. However, the staff are polite and friendly. Rooms, though a bit old, are properly maintained and breakfast was great,.
We were in a pickle with the French air traffic control strike and the staff went out of their way to be helpful, always with a smile, spoke perfect English as our Spanish is poor, they printed our documents and helped with bookings, the hotel was a good rate and the decor although tired in places was clean and had everything we needed, we would definitely use them again!
The hotel is set on the outskirts of Santiago, a bus right to the centre leaves almost outside the hotel every 20 minutes and costs €1. Small commercial centre, cafe (not brilliant) and small supermarket in the vicinity little else. A small grassy area with tennis courts used by locals. We parked in a little car parking area below the hotel. It's quite a steep slope up. Both the area and the hotel from the front don't give you much confidence in what you are about to receive. Both look run down, loads of graffiti on the local commercial centre and units closed, rubbish and graffiti round the hotel area , long grass and weeds surrounding the hotel. Took absolutely ages for someone to come to reception to check us in although later he was extremely helpful in telling us how to get to Santiago centre. Twin room OK, good size but a bit dark and gloomy outlook. Fridge with two bottles of water in (were they free or not?). Bathroom good size but chipped tiles, worn bath, hot/warm water coming from both taps on basin, clean towels. Large TV and Wi-fi, neither used. The whole hotel felt 'dead' and 'gloomy' maybe because it was out of high season. That feeling continued through breakfast which ostensibly was a buffet. Very little choice, only one other person in the dining room, server not particularly friendly, made us coffee and that was about it. For one night it was adequate but I wouldn't want to stay there any longer.
The decor of the hotel is a bit old, rooms are fine and clean, but old furnished. Food was good and the staff pleasant. The hotel is situated in the middle of nowhere, on a very steep hill. It has free wi-fi everywhere (including each room).
food was very good,staff pleasant,rooms fine but location middle off nowhere and impossible to have a walk for elderly and infirm people as it is on a very steep hill
The only good thing about this hotel is that it is near a bus stop that only costs .80 E to get to town. Other then that, the breakfast is practically non existant, good luck finding a glass of orange juice and I couldnt find any sugar for my coffee. I skipped their sorry pastries and hauled out something I had purchased the day before to eat instead. The staff is surly- the whole lot should really get out of the hotel business. Judging from the breakfast, we forgoed our prepaid dinner and had pizza and beer in town.
Quartos a fazer lembrar os anos 70-80 Pouco cómodo Asseado, mas completamente fora dos padrões exigidos para os dias de hoje. Infelizmente era o único Hotel disponível pelo que não tivemos alternativa.
Estuvimos este Octubre y nos decepcionó bastante. Está muy bien ubicado, a pocos km de Santiago y en la puerta una parada de bus que si coges el n6 te deja al centro de Santiago en 5 minutos. Respecto al hotel, instalaciones muy viejas, el baño muy muy viejo, se oye todo lo de la habitación de al lado, carece de enchufes, dos en toda la habitación y uno era para el televisor. Respecto al buffet, muy escaso y la camarera mirando todo el rato como si fuera un chino en el bazar. Tiene que hacerle una gran reforma.
Vamos a ver empezaremos por lo bueno que por cierto es muy poco no me gusta nunca hablar mal de ningun establecimiento pero ay cosas que no se pueden callar como e dicho lo mejor el precio las camas bien la habitación bastante descuidada el cuarto de baño antiguo y descuidado de un hotel de una estrella como mucho de dos el pasillo de la primera planta sin alfombra tablas sueltas no me gusto en nada la situacion del hotel es mala y dificil de encontrar yo no volveré
Celuisma Los Tilos places you within 3 miles (5 km) of popular attractions like Santiago de Compostela Cathedral and Obradoiro Square. This 92-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. Also nearby are El Corte Ingles Shopping Center and Galicia Parliament.
Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:30 AM to 11:00 AM.
All 92 air-conditioned rooms provide minibars, free newspapers, and safes. Guests can expect to find free WiFi and satellite TV. Hair dryers are also included.
Guests staying at Celuisma Los Tilos enjoy access to 2 outdoor pools, a children's pool, and a sauna. Free offsite parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include an outdoor tennis court, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 103 reviews