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Alpen Roc

3.0 out of 5.0

Recent guest reviews

No because : > too many kids and too noisy > food is industrial > Not enough lift (8 floors for a single elevator) > the spa is a joke : small 4 person spa for the all building. Swimming pool is quite small. > no air conditioning in the bar and restaurant (it gets really uncomfortable in summer...) > terrace is small and infested with wasps (why not have some traps ?) > wifi is slow (30 ko/s in 2017 is simply not enough..) May be because > You can prepare your pic-nic as takeway during breakfast > All you can drink, inc. alcohol ..! > Location is good > staff is nice and friendly > rooms are ok (matching 3 stars expectations) > beds are good I would only recommend if you already have kids... !

Back at La Clusaz again for another year's holiday with Shearings Holidays. Stayed at the Hotel Alpen Roc. A great hotel - excellent food (and inclusive for packed lunches and evening meal drinks), comfortable rooms and an ideal base for our tour. There is also an indoor swimming pool and jacuzzi. The tour was in the very capable hands of coach driver / tour manager David Burgess who made it an enjoyable experience. The town of La Clusaz is a lovely place. I enjoyed my stay Highly recommended.

Family holiday in the mountains. Great hotel for the kids especially with all the extras. Food is very good and the staff is great. Also great hotel for walking, road cycling and mountain biking. Our room was rather small but we were always outdoor so no problem. We will be back.

We reserved rooms through Club Giraffe for a mountain biking holiday. The rooms were nice and clean though some of the guys in our group claim that towels were not replaced every day. Be aware that rooms do not have air condition so if the weather is hot then it's hot. The family running the hotel is very nice and breakfast is sufficient and tasty. We also tried the restaurant but were less impressed. There is also an arrangement for washing your bicycle if needed, and nice and wide storage room which is well locked and guarded. Very nice swimming pool on the back. The WiFi is flaky and disconnects often. I enjoyed the hotel, it was nice.

Stayed here for two nights when travelling. The reception area, reatuarant and bar areas a fine. Check in was smooth and hotel staff accommodating. Our room was quite away from reception and involved two separate elevators. The corridors and elevator areas are in need of renovating as are very tired and showing wear. Our room was traditionally styled and satisfactory but perhaps not as well appointed as we would have expected for the quite expensive rate we were paying (outside of ski season and holiday seasons). There was no air con in the room which was disappointing as it got quite warm despite it being only mild outside. The shower room was fine but the toilet is separate and very small. The bed was comfortable. Breakfast was very good and with our drinks package we were able to help ourselves to basic alcohol and non alcoholic drinks all day. However when you are out and about you are not likely to take advantage of this! There is a pool area which was nice to have but arguably could have done with a bit of refurbishment. The locker/changing area is awkward without anywhere really to change without getting weak again. The sauna and steam room were good as was the pool. The Jacuzzi was slightly cold. Overall the hotel is adequate but in my view too expensive. We stayed two doors up the road the following night for 1/3 of price and whilst we didn't have a pool, breakfast or drinks included it was way better value for money.

May 2017 Stayed here for 3 nights whilst on a charity cycle ride. Room was clean and comfortable bath/shower room looked recently re furnished. Double bed was firm with clean crisp linen. View out over the Church and mountain was stunning as was waking to the cow bells each morning although a little early at 06.00. Staff spoke some English and I found them very helpful. Food was mass catering for 50 hungry cyclists and having been on 6 of these trips previously I can safely say this was one of the best. Copious amounts of food cooked to a high standard with plenty of choice Desserts were a big hit as was the Beef stew. The only downside was the long walk and two lifts to my room on floor 6 which after a long day cycling became a bit of a bind especially if on arriving at your room your key card did not work and you had to make the return trip. Was able to park at the front of the hotel free of charge Did appear to be parking at the rear but had to negotiate very tight multi storey arrangement with garages that appear private with doors taking up the place would to get there.Suggest if driving to check with the hotel about parking if visiting in the peek season!

The hotel was the base for a group cycle ride (60). Rooms were good and clean. Simple in lay out. Staff were courteous and had good English. Food was tasty and plentiful. During the 4 night stay we had raclette and cheese fondue. For bike storage there were locked garages in covered parking. Overall a good no fuss hotel that suited our purpose well.

Overall, it was a pleasant experience. Location is good, view is great and food was good as well. Yet, my room was very small and simple - a bit outdated in my opinion, though it was clean. Meeting rooms were fine as well but very simple.

Enjoyed our experience at this hotel. Hotel room not ready when we arrived but ventured to collect skis and passes and on return went to room. Rooms are clean and adequate with sufficient space. Food at dinner and breakfast was good quality and large selection with freshly cooked specials. As it was half term all drinks were free and ok if you can accept house standard wine. Service and assistance in all areas of hotel were good and I would recommend it. Bit of a walk to the lifts which is a bit of a shame but manageable. Resort is relaxed and nice with some nice bars and restaurants.

I made the booking direct with hotel and paid more for the room instead of with or another internet site hoping to get a nicer room and maybe an upgrade as we were celebrating a special romantic occassion but our room was very basic, but clean. The hotel is well situated and staff courtious. For the money I paid I expected a bit more luxury, everything looked a bit tired and in need of rénovations. The pool area was very nice.

Centre Du Village La Clusaz Haute-Savoie

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Ski-in/ski-out access

Located within a leisurely stroll of Arvis Aquatic Park, Alpen Roc is within a 10-minute drive of Heritage Museum. This 3-star hotel has 107 guestrooms and offers ski-in/ski-out access, an indoor pool, and free in-room WiFi. It's in the mountains and also close to Col des Aravis.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


All 107 rooms feature free newspapers, safes, and phones. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Desks are also available.

Property features

Guests staying at Alpen Roc enjoy access to ski-in/ski-out access, an indoor pool, and a spa tub. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Double Room

Full 1 | Sleeps 2

Family Room (2 adultes 2 enfants)

Full 1 | Sleeps 4

Twin Room

Twin 2 | Sleeps 2

Triple Room

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 724 reviews