Hotel Fleur-de-Lys

2.0 star property
Hotel in La Chaux-de-Fonds

Choose dates to view prices

Photo gallery for Hotel Fleur-de-Lys

Lobby sitting area
View from property
Restaurant
Exterior
1 bedroom, blackout drapes, soundproofing, cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Pet friendly
  • Free WiFi

Explore the area

Map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
  • International Clock-making Museum
    ‪5 min walk‬
  • La Maison Blanche
    ‪17 min walk‬
  • Le Saut du Doubs Waterfall
    ‪29 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 3 Bedrooms

  • 365 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

La Chaux-de-Fonds

Hotel Fleur-de-Lys places you next to La Chaux-de-Fonds District and within a 5-minute walk of International Clock-making Museum. This 28-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • International Clock-making Museum - 5 min walk - 0.3 miles
  • Bois du Petit-Chateau Zoo - 8 min walk - 0.4 miles
  • La Maison Blanche - 17 min walk - 0.9 miles
  • Vue des Alpes Pass - 6 min drive - 3.8 miles
  • Le Saut du Doubs Waterfall - 29 min drive - 11.8 miles

Getting around

  • Le Chaux-de-Fonds Station - 8 min walk
  • Geneva International Airport (GVA) - 87 min drive

Restaurants

  • ‪Espacité - ‬2 min walk
  • ‪la Plage des Six Pompes - ‬4 min walk
  • ‪Le Panetier - ‬2 min walk
  • ‪Café du Coin - ‬1 min walk
  • ‪Brasserie de la Fontaine - ‬3 min walk

About this property

Hotel Fleur-de-Lys

Hotel in La Chaux-de-Fonds
Hotel Fleur-de-Lys features free WiFi in public areas and a banquet hall. Staff members can answer questions about accommodations, and also provide luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Frequently asked questions

Is free cancellation available at Hotel Fleur-de-Lys?

Hotel Fleur-de-Lys provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Fleur-de-Lys?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Fleur-de-Lys on Jun 26, 2025 start from $215.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Fleur-de-Lys?

Located steps from International Clock-making Museum, this hotel is in La Chaux-de-Fonds, and within a 10-minute walk of La Chaux-de-Fonds District and Bois du Petit-Chateau Zoo. You'll also find La Maison Blanche and Vue des Alpes Pass within a short drive.

Is parking available on site at Hotel Fleur-de-Lys?

No, there isn't parking at this hotel.

Does Hotel Fleur-de-Lys have a casino?

No, Hotel Fleur-de-Lys doesn't have a casino.

Is there an indoor pool at Hotel Fleur-de-Lys?

No, there is no indoor pool at this hotel.

Does Hotel Fleur-de-Lys have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Fleur-de-Lys have a restaurant with a breakfast menu?

No, Hotel Fleur-de-Lys doesn't have a restaurant that serves breakfast.

Does Hotel Fleur-de-Lys allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Fleur-de-Lys for a fee of CHF 30 per pet, per day.

Are there connecting rooms at Hotel Fleur-de-Lys?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Fleur-de-Lys?

No, there aren't any guestrooms with balconies at Hotel Fleur-de-Lys.

Hotel Fleur-de-Lys Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 100 reviews
Rating 8 - Good. 51 out of 100 reviews
Rating 6 - Okay. 17 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Espoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Stayed 3 nights in May 2022

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book parking in advt!

No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Stayed 1 night in Oct 2021

10/10 Excellent

Dennis R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsive staff

The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort

Good value central hotel

The hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.
Stayed 1 night in Dec 2018

8/10 Good

Mrs Pamela

Liked: Cleanliness, staff & service, room comfort
Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.
Stayed 4 nights in Sep 2018

6/10 Okay

Jon

OK

Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Andreas

Stayed 1 night in Dec 2023

8/10 Good

antony

Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Emmanuelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

10/10 Excellent

Arnd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2023

6/10 Okay

Rene

Traveled with family
Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Christophe

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Déconseillé si vous voulez dormir.

Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal😀
Stayed 1 night in Aug 2022

10/10 Excellent

Christoph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ludwig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal.
Stayed 1 night in Jul 2022

10/10 Excellent

THIERRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yann-Eric

Business traveler
Liked: Cleanliness, staff & service, room comfort

Bon accueil et bon rapport Q/P

Très bien. Une petite renovation de salle de bain serait un plus.
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Bon accueil. Correct. Propreté à optimiser

Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Stayed 2 nights in Mar 2022

8/10 Good

Yann-Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accueil. Bon rapport Q/P

Stayed 3 nights in Mar 2022

8/10 Good

Benno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Stayed 5 nights in Jan 2022