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Hotel Fleur-de-Lys

Property class: 2

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Photo gallery for Hotel Fleur-de-Lys

A hotel reception area with a black counter, a telephone, a sign with the letter 'Q', and a large window with a view.
A hallway with a mirrored wall, wooden flooring, and a plant in the distance.
A nighttime view of a fountain with multiple tiers and water jets, surrounded by modern buildings and illuminated signs.
A modern hotel room with a bed, a desk, a chair, and a lamp.
A modern restaurant interior with red chairs, round tables, and hanging spherical light fixtures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
  • Place, La Chaux-de-Fonds District
    ‪1 min walk‬
  • Place, International Clock-making Museum
    ‪5 min walk‬
  • Place, Bois du Petit-Chateau Zoo
    ‪8 min walk‬

Room options

View all photos for Double Room

A double bed with white bedding, a dark headboard, bedside tables with lamps, and a wooden floor.

Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

A modern hotel room with a bed, a desk, a chair, and a lamp.

Suite, 3 Bedrooms

  • 365 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a lamp.

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

La Chaux-de-Fonds

Hotel Fleur-de-Lys places you next to La Chaux-de-Fonds District and within a 5-minute walk of International Clock-making Museum. This 28-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • La Chaux-de-Fonds District - 1 min walk - 0.0 miles
  • International Clock-making Museum - 5 min walk - 0.3 miles
  • Bois du Petit-Chateau Zoo - 8 min walk - 0.4 miles
  • La Maison Blanche - 18 min walk - 1.0 mile
  • Chateau de Neuchâtel - 20 min drive - 13.7 miles

Getting around

  • Le Chaux-de-Fonds Station - 8 min walk
  • Geneva International Airport (GVA) - 87 min drive

Restaurants

  • ‪Migros Restaurant - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Restaurant du Grand-Pont - ‬15 min walk
  • ‪La Dolce Vita - ‬8 min walk
  • ‪Le petit Paladin - ‬10 min walk

About this property

Hotel Fleur-de-Lys

Hotel Fleur-de-Lys features free WiFi in public areas and a banquet hall. Staff members can answer questions about accommodations, and also provide luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

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7.6 out of 10, Good, 21 reviews
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The price is $176
Sep 3 - Sep 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Frequently asked questions

What's there to see near Hotel Fleur-de-Lys?

This hotel is located in La Chaux-de-Fonds, just steps from International Clock-making Museum and La Chaux-de-Fonds District, and within a short walk of Bois du Petit-Chateau Zoo. You'll also find Doubs Nature Park and Vue des Alpes Pass within a short drive.

How much does it cost to stay at Hotel Fleur-de-Lys?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Fleur-de-Lys on Aug 29, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Fleur-de-Lys?

No, there isn't parking available at the hotel.

Does Hotel Fleur-de-Lys have a casino?

No, Hotel Fleur-de-Lys doesn't have a casino.

Is there an indoor pool at Hotel Fleur-de-Lys?

No, there is no indoor pool at this hotel.

Does Hotel Fleur-de-Lys have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Fleur-de-Lys have a restaurant with a breakfast menu?

No, Hotel Fleur-de-Lys doesn't have a restaurant that serves breakfast.

Does Hotel Fleur-de-Lys allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Fleur-de-Lys for a fee of CHF 30 per pet, per day.

Does Hotel Fleur-de-Lys have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Fleur-de-Lys?

No, there aren't any guestrooms at Hotel Fleur-de-Lys that offer a balcony.

Hotel Fleur-de-Lys Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 111 reviews
Rating 8 - Good. 55 out of 111 reviews
Rating 6 - Okay. 21 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Arnd

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Aurore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil et en plus très serviable : le petit déjeuner m’a été accessible alors que c’était en dehors des heures habituelles, milles merci pour leurs gentillesses à l’hôtel comme au restaurant.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, amenities
Minimaliste
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Fabien

Liked: Cleanliness, staff & service
Nécessite un rafraîchissement.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Sympathique
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Willi

Liked: Cleanliness
Minimal Standard aber ok. WC hinter der Toilettentür aber nur für schlanke Menschen. Restaurant Angebot vielfältig, Personal aufmerksam. Frühstück eher knappes Angebot, entspricht einem Petit Déjeuner aber auch ok.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Rene

Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Christophe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Déconseillé si vous voulez dormir.

Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal😀
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Yann-Eric

Liked: Cleanliness, staff & service, room comfort

Bon accueil et bon rapport Q/P

Très bien. Une petite renovation de salle de bain serait un plus.
Stayed 4 nights in Jun 2022
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Stayed 3 nights in May 2022
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Bon accueil. Correct. Propreté à optimiser

Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Benno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Stayed 5 nights in Jan 2022
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book parking in advt!

No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Yann-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport q/p
Stayed 3 nights in Sep 2021
Verified review

4/10 Poor

Thierry

Disliked: Staff & service, property conditions & facilities, room comfort

Aucunes isolations sonores!

Hélàs déçu à 100%, extrêmement bruyant, aucunes isolations sonores. Pour un hôtel 3* pas de téléphone dans la chambre. Insalubrité évier bouché, innondation quand on ouvre le robinet voir photos. Suis sorti épuisé de cet endroit, avec comme réponse du personnel à la réception suite aux remarques, on en prend note☹.
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Lage sehr gut (Nähe Bahnhof). Einrichtung etwas veraltet, sollte teilweise renoviert werden. Frühstück i.O. Personal freundlich und zuvorkommend.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

tremoulet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

J'ai passé juste une nuit, mais très correct. Bon rapport Qualité prix
Stayed 1 night in Jun 2021
Verified review

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished room on level 3. Everything else average, but key for parking on request free of charge and happy to have a breakfast these COVID days. Well all in all!
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes stadthotel. Freundliche Rezeption . Frühstück ok
Stayed 1 night in Jul 2020
Verified review

8/10 Good

robin

Liked: Cleanliness, staff & service, room comfort

Tarif presque raisonnable

il faudra pour apprécier cet hôtel le comparer à ce qui est comparable d'un point de vue tarifaire. Or, les tarifs pratiqués en Suisse étant plutôt élevés, on peu considérer que cet hôtel ne s'en sort pas trop mal. Pour le charme, il faudra taper plus haut...
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles super

Alles war super. Man merkte, dass das hotel etwas älter ist, was sich aber nicht negativ auf den Aufenthalt auswirkte. Das personal war freundlich und hilfsbereit.
Stayed 1 night in Jun 2020