Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Hotel in La Chapelle-Saint-Luc with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
Lounge
1 bedroom, soundproofing, free cribs/infant beds, free WiFi
Lobby sitting area
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600
  • Centre de Congrès de l’Aube
    ‪6 min drive‬
  • McArthurGlen Troyes Outlet Mall
    ‪7 min drive‬
  • Stade de l'Aube
    ‪8 min drive‬

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Room options

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Double Room (PMR)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

La Chapelle-Saint-Luc

Hôtel AKENA TROYES - La Chapelle-Saint-Luc places you within a few miles (5 km) of Théâtre de la Madeleine and Église Ste-Madeleine. This 3-star hotel has 63 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Centre de Congrès de l’Aube - 6 min drive - 3.1 miles
  • Ruelle des Chats - 6 min drive - 2.9 miles
  • Museum of Modern Art - 7 min drive - 3.1 miles
  • McArthurGlen Troyes Outlet Mall - 7 min drive - 6.4 miles
  • Stade de l'Aube - 8 min drive - 3.8 miles

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Le Sarrail - ‬4 min drive
  • ‪La Mangoune - ‬1 min walk
  • ‪KFC - ‬3 min drive
  • ‪A la Bonne Heure - ‬4 min drive
  • ‪Le Chapeau Rouge - ‬4 min drive

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Hotel in La Chapelle-Saint-Luc with a 24-hour front desk and a bar
Hôtel AKENA TROYES - La Chapelle-Saint-Luc features free WiFi in public areas, coffee in a common area, and a terrace. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine and a banquet hall.
TVs come with digital channels, and guests can stay connected with free WiFi. Change of towels is available on request.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • 1 total (29 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

Are free cancellation options available at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

This hotel is located in La Chapelle-Saint-Luc, close to Museum of Modern Art, Stade de l'Aube, and Marques Avenue Troyes. You'll also find Seine and Ruelle des Chats within a short drive.

Will I be able to park at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have a casino on the premises?

No, Hôtel AKENA TROYES - La Chapelle-Saint-Luc doesn't have a casino.

Is there an indoor pool at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Couples will appreciate amenities like a bar, a terrace, and a 24-hour front desk at this hotel.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc have a restaurant with a breakfast menu?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc serves buffet breakfast each morning for a surcharge from its snack bar.

Will Hôtel AKENA TROYES - La Chapelle-Saint-Luc allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel AKENA TROYES - La Chapelle-Saint-Luc for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

No, at Hôtel AKENA TROYES - La Chapelle-Saint-Luc, there aren't any guestrooms that list a balcony.

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 375 reviews
Rating 8 - Good. 80 out of 375 reviews
Rating 6 - Okay. 12 out of 375 reviews
Rating 4 - Poor. 5 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanesa, London

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over on route to Val thorens

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024

6/10 Okay

lyonel

Business traveler
Liked: Staff & service

DEPANNAGE A TROYES

it was just okay. Okay for quick stay for no more than 3 nights. The room looked more as a 2 stars to me. If this is a 3 starts a wonder what a 2 stars will look alike. The bed sheet couldn't fit, too small...
Stayed 2 nights in Nov 2024

8/10 Good

YAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Per

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024

10/10 Excellent

Huw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel on outskirts of Troyes!

Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had book a disable room,the receptionist offered me two rooms. The one on the ground was not disabled and was dangerous for me . After I tried to manage with the shower we went back to reception and complained . She then offered me one one the first floor that had disabled facilities. After an 6 hour drive that’s all I needed
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ask reception to turn down heating

Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024