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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Family ski hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually decorated
Front of property
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360
  • Place, Cret Beni Ski Lift
    ‪11 min walk‬
  • Place, Panthiaz Gondola
    ‪15 min walk‬
  • Place, Super Chatel Ski Lift
    ‪8 min drive‬
  • Airport, Sion (SIR)
    ‪56 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

Superior Double Room, 1 Bedroom, Balcony, Corner | View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Suite Junior sous comble | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite Junior sous comble

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room

1 bedroom, premium bedding, in-room safe, individually decorated

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

La Chapelle-d'Abondance

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) places you within a 10-minute drive of popular sights such as Super Chatel Ski Lift and Forme d'O Aquatic Center. This 34-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a hot tub.

What's nearby

  • Cret Beni Ski Lift - 11 min walk - 0.6 miles
  • Panthiaz Gondola - 15 min walk - 0.8 miles
  • Super Chatel Ski Lift - 8 min drive - 3.8 miles
  • Forme d'O Aquatic Center - 8 min drive - 4.0 miles
  • Pre-la-Joux Ski Lift - 17 min drive - 7.7 miles

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • ‪Chalet Flachaire - ‬7 min drive
  • ‪Sandwicherie De I'Eglise - ‬7 min drive
  • ‪Le Fiacre - ‬7 min drive
  • ‪Taverne D'ici Et D'aiileurs - ‬3 min walk
  • ‪Avalanche Bar - ‬7 min drive

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Family ski hotel with 2 restaurants
Guests staying at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) enjoy access to a full-service spa, an indoor pool, and a sauna. There's limited parking and a free ski shuttle. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include electric kettles, free long-distance calls, and free local calls.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Swedish massages, facials, and body treatments.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gentianettes
  • La Barratte

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cross-country skiing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Swedish massages
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 15.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Frequently asked questions

What can I see near Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

This hotel is located in La Chapelle-d'Abondance, a short 2-minute walk from La Chapelle d'Abondance Ski and also 11 minutes on foot from Cret Beni Ski Lift. You'll also find Super Chatel Ski Lift and Les Portes du Soleil within a short drive.

Is parking available on site at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Yes, there is electric car charging available.

Is there a spa available at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

There is a full-service spa available for guests to enjoy and services include Swedish massages, facials, and body treatments.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) feature a casino at the property?

No, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) doesn't have a casino.

Is there an indoor pool at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 8 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a poolside bar, and 2 restaurants.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a restaurant that serves breakfast?

Yes, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

The closest major airport to Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is Sion (SIR), which is about 26.7 mi away.

Are there rooms with balconies at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy mountain views.

Reviews

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in quiet pretty town

Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis while walking the GR5

We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel But Poor Booking Process

Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very Helpful Staff

Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, great beds. Pools were lovely with nice seating areas. Loved the interior design of the entire hotel, beautiful views, all very clean. The upstairs restaurant had good food. As for the negatives: no minibar/fridge in the room to keep some drinks; no airconditioning/fan and the room got quite hot; breakfast costs €24,- pp and I had to make my own scrambled eggs which I had never seen before, very overpriced; we had to share the balcony from our room with other guests; though most of the staff was friendly, some of them were downright rude. Overall a nice hotel but they need to make some changes to become great.
Stayed 1 night in Jul 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Nice big rooms, good beds. Pools were lovely with very convenient seating areas and the hotel was very well maintained. Free parking. Loved the interior design. The upstairs restaurant is really good and the service in the restaurant was great. As for the negatives: there was no minibar/fridge in the room; we had to share the balcony with other guests; there's no airconditioning/fans and the room got quite hot; the breakfast was quite expensive, €24,- pp and for that money I had to make my own scrambled eggs which I have never had to do at any hotel; though most of the staff was very friendly, a few of them were downright rude. Overall a nice hotel but needs to make some changes to be great and make me want to come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En pärla

Trevligt boende med vänlig personal och skön känsla. Vi tog halvpension. Rejäl och bra frukost och fantastiska middagar. Hotellet har två restauranger så det blir lite variation. Kan varmt rekommenderas. Tog bara en kvart med bil till liften. En annan fördel var att det fanns längdskidspår 3 min promenad från hotellet.
Stayed 3 nights in Jan 2025

8/10 Good

SERENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualite prix

Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe découverte

Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super WE

Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top

top

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour . Je recommande
Stayed 1 night in Jun 2017

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service

Bel Hotel au calme

Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.