Staff, service and cleanliness was outstanding!! Igor and Svetlana are amazing.
Great hotel. City center. Easy walk to everything. We had ballet and opera tickets and it was a 5 minute walk to the theater. Staff was lovely, friendly, and everyone spoke English. Clean, comfortable, spacious, and nice view from the room. And the restaurant had a great view and fabulous food - particularly the deserts. Only thing I might change was to vary the breakfast, as it was great but the same every day.
Everything is almost perfect, except for two things. 1. The hot food in the free breakfast is not refilled. One chicken with mushrooms and green beans all of the customers liked, but these two hot dishes were never refilled. I went to eat three morning only got to eat these two good items at the first morning because I went to eat right after the breakfast started. 2. The room carpet is pretty old and a little dirty. Anything else is excellent!! Especially the nice staff
Everything about this hotel exceeded my expectations. The only reason I gave a 4 for room comfort was the minimalistic approach to furnishings in the room which left a slightly over spaced feeling. Something you never find in a hotel! View out my 14th floor ceiling to floor window was impressive, the I ate a wonderful breakfast on the 15th floor and knew then, I will come back. I highly recommend this hotel.
The hotel staff was extremely accommodating. I had broken the hinge of my glasses and the maintenance people were able to fix it. Also luggage was delayed by airlines and staff contacted carrier twicw daily until my bags were located. All staff fluent in English.
The hotel was very nice. The staff all spoke English, and helped us order a pizza. The amenities were all there robes, towels, wash cloths, soap, shampoo, lotion, shower cap, sewing kit, room safe, coffee and coffee maker, complementary bottles of water, and minibar.
I stayed here for a couple of days last month . The staff were very helpful and friendly and professional. The facilities were very good and met with my expectations. I highly recommend this Hotel and plan to stay again when I return hopefully soon. Thank you.
The hotel is new so they have a few kinks to work out. Clean and nice business hotel. Very convenient. But the wifi was horrible.
Very friendly staff, good conference room, new & clean hotel.
Located in Shevchenkivs'kyi District, Cityhotel is adjacent to Chopin Monument and within a 5-minute walk of other popular sights like Taras Shevchenko University Astronomical Observatory. This 124-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
All 124 soundproofed rooms feature minibars, electric kettles, and free weekday newspapers. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free local calls, safes, and desks are also available.
Cityhotel features a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, and an airport shuttle (available 24 hours) for UAH 1145 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
Staff, service and cleanliness was outstanding!! Igor and Svetlana are amazing.
Great hotel. City center. Easy walk to everything. We had ballet and opera tickets and it was a 5 minute walk to the theater. Staff was lovely, friendly, and everyone spoke English. Clean, comfortable, spacious, and nice view from the room. And the restaurant had a great view and fabulous food - particularly the deserts. Only thing I might change was to vary the breakfast, as it was great but the same every day.
Dear Guest! Thank You for an amazing review. We are so thrilled to hear that You really enjoyed Your stay with us.I will share Your comments with the rest of my team. I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to provide a high quality of service to all of our guests. We cannot wait to welcome You back very soon for another excellent stay! Warmest wishes, Guest Relations Manager, Bohun Marina.
Everything is almost perfect, except for two things. 1. The hot food in the free breakfast is not refilled. One chicken with mushrooms and green beans all of the customers liked, but these two hot dishes were never refilled. I went to eat three morning only got to eat these two good items at the first morning because I went to eat right after the breakfast started. 2. The room carpet is pretty old and a little dirty. Anything else is excellent!! Especially the nice staff
Dear Guest! Thank You very much for reviewing Your experience at CITYHOTEL.Great to see, that the overall stay was great, despite some nuances. We will definately take all Your comments into consideration. Thank You for Your time. Whenever You come back to Kiev, we would be very happy to welcome You again. Warmest wishes, Guest Relations Manager, Bohun Marina.
Everything about this hotel exceeded my expectations. The only reason I gave a 4 for room comfort was the minimalistic approach to furnishings in the room which left a slightly over spaced feeling. Something you never find in a hotel! View out my 14th floor ceiling to floor window was impressive, the I ate a wonderful breakfast on the 15th floor and knew then, I will come back. I highly recommend this hotel.
Dear Guest! Many thanks for Your marvelous review and for recommending us. We really do pride ourselves on our high quality of service, and our team have a genuine passion for providing the very best for our guests, ensuring an unforgettable visit. Thank You for confirming that You will return! Looking forward to hosting You in not too distant future. Yours sincerely, Guest Relations Manager, Bohun Marina.
The hotel staff was extremely accommodating. I had broken the hinge of my glasses and the maintenance people were able to fix it. Also luggage was delayed by airlines and staff contacted carrier twicw daily until my bags were located. All staff fluent in English.
Dear Guest, Thank You so much for this great review of Your recent stay with us. It is a great pleasure that You enjoyed Your stay to the fullest and we are very pleased how much You praise the hotel. Hopefully, You will visit us soon again. With kind regards, Room Division Manager, Aivazbekov Alexey.
The hotel was very nice. The staff all spoke English, and helped us order a pizza. The amenities were all there robes, towels, wash cloths, soap, shampoo, lotion, shower cap, sewing kit, room safe, coffee and coffee maker, complementary bottles of water, and minibar.
I stayed here for a couple of days last month . The staff were very helpful and friendly and professional. The facilities were very good and met with my expectations. I highly recommend this Hotel and plan to stay again when I return hopefully soon. Thank you.
The hotel is new so they have a few kinks to work out. Clean and nice business hotel. Very convenient. But the wifi was horrible.
Very friendly staff, good conference room, new & clean hotel.
Dear Guest, Thank You for choosing CITYHOTEL as Your home in Kyiv! I appreciate that You've find time to leave us a feedback regarding Your stay. I am pleased to know that You enjoyed our hotel, especially our staff. I hope to see You back again in our hotel in near future so we would have a chance to make Your stay wonderful again. Our aim is simple: to make our hotel Your favorite place to stay in Kyiv. Best regards, Aivazbekov Alexey, Rooms Division Manager.