See all properties

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with a rooftop terrace connected to the convention center in uMhlanga

Choose dates to view prices

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Breakfast, lunch, dinner served; garden views
Outdoor pool, sun loungers
Meeting facility
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

View in a map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪2 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪3 min drive‬
  • Place, Umhlanga Lighthouse
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 797 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

  • 796 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Lounge

Executive Suite, 1 Bedroom, Balcony

  • 614 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • 3 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Double Bed, Non Smoking

  • 237 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Restaurant

Road Lodge Umhlanga Ridge

Umhlanga
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 888 reviews
$45 nightly
The price is $51
Nov 16 - Nov 17
Total with taxes and fees
Road Lodge Umhlanga Ridge

About the neighborhood

uMhlanga

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge places you next to Gateway Theatre of Shopping and within a 5-minute walk of Ster-Kinekor Gateway. This 4-star hotel welcomes guests with 205 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in uMhlanga, the hotel is connected to the convention center, and a short walk from KwaZulu-Natal Sharks Board and Umhlanga Hospital.

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.1 miles
  • Umhlanga Hospital - 5 min walk - 0.3 miles
  • Umhlanga Rocks Beach - 3 min drive - 1.4 miles
  • Umhlanga Lighthouse - 3 min drive - 1.6 miles
  • Umhlanga Main Beach - 4 min drive - 1.8 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • ‪Nespresso Gateway - ‬10 min walk
  • ‪KAUAI - ‬2 min walk
  • ‪Piatto - ‬5 min walk
  • ‪Mugg & Bean - ‬5 min walk
  • ‪Pak Kai - ‬2 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Family-friendly hotel with a rooftop terrace connected to the convention center in uMhlanga
At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is ZAR 65 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 501 reviews
$82 nightly
The price is $94
Nov 14 - Nov 15
Total with taxes and fees
Protea Hotel by Marriott Durban Umhlanga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 300 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Are free cancellation options available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on Dec 7, 2025 start from $85.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Located steps from Gateway Theatre of Shopping, this hotel is in uMhlanga, and within a 10-minute walk of KwaZulu-Natal Sharks Board and Ster-Kinekor Gateway. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is parking available on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, parking is offered for ZAR 65 per night. Accessible parking is also available for guests.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge include a casino?

No, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge doesn't have a casino.

Will I find an indoor pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a spa tub.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge serves buffet breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.

Are there connecting rooms at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

The closest major airport to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is King Shaka Intl. Airport (DUR), which is 11.9 mi away (21 minutes by car).

Are there rooms with balconies at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Reviews

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 368 reviews
Rating 8 - Good. 104 out of 368 reviews
Rating 6 - Okay. 44 out of 368 reviews
Rating 4 - Poor. 19 out of 368 reviews
Rating 2 - Terrible. 10 out of 368 reviews

Reviews

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zeyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tina

Stayed 2 nights in Jun 2025

10/10 Excellent

tina

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Amenities
I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Nuraan, Cape Town

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Stayed 2 nights in Jun 2025

8/10 Good

S J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
Stayed 1 night in May 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff I've ever encountered!

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!
Stayed 6 nights in May 2025

10/10 Excellent

Kyle

Stayed 2 nights in May 2025

10/10 Excellent

Romolla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Umhlanga

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Shonisani

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Cathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adnane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel smack in the middle of everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sanjay

Stayed 1 night in Feb 2025

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great service and very polite staff.

Stayed 2 nights in Feb 2025

10/10 Excellent

Romolla

Stayed 1 night in Jan 2025

10/10 Excellent

Risuna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

F

Stayed 1 night in Dec 2024

10/10 Excellent

Zeyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mahdiyyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

Hotels

Flights