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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with a rooftop terrace connected to the convention center in uMhlanga

Choose dates to view prices

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Breakfast, lunch, dinner served; garden views
Lounge
Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor pool, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪2 min walk‬
  • Umhlanga Rocks Beach
    ‪3 min drive‬
  • Umhlanga Main Beach
    ‪4 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Twin Beds

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

  • 796 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Living area | 32-inch LCD TV with satellite channels, TV

Loft, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Living room | 32-inch LCD TV with satellite channels, TV

Executive Suite, 1 Bedroom, Balcony

  • 614 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

uMhlanga

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge places you next to Gateway Theatre of Shopping and within a 5-minute walk of Ster-Kinekor Gateway. This 4-star hotel welcomes guests with 205 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym. Centrally located in uMhlanga, the hotel is connected to the convention center, and a short walk from KwaZulu-Natal Sharks Board and Umhlanga Hospital.

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.1 miles
  • Umhlanga Rocks Beach - 3 min drive - 1.4 miles
  • Umhlanga Lighthouse - 3 min drive - 1.6 miles
  • Umhlanga Lagoon Nature Trail - 3 min drive - 2.1 miles
  • Umhlanga Main Beach - 4 min drive - 1.8 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • ‪Ocean Basket - ‬4 min walk
  • ‪Augusta Spur - ‬5 min walk
  • ‪My Diners - ‬3 min walk
  • ‪Cuba Lounge - ‬4 min walk
  • ‪News Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Family-friendly hotel with a rooftop terrace connected to the convention center in uMhlanga
At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is ZAR 65 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Xhosa, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 300 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Are free cancellation options available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on Jul 27, 2025 start from $79.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Located steps from Gateway Theatre of Shopping, this hotel is in uMhlanga, and within a 10-minute walk of KwaZulu-Natal Sharks Board and Ster-Kinekor Gateway. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is there parking available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, parking is offered for ZAR 65 per night. Accessible parking is also available for guests.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge include a casino?

No, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge doesn't have a casino.

Will I find an indoor pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge serves buffet breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

The closest major airport to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is King Shaka Intl. Airport (DUR), which is 11.9 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 181 out of 354 reviews
Rating 8 - Good. 100 out of 354 reviews
Rating 6 - Okay. 44 out of 354 reviews
Rating 4 - Poor. 19 out of 354 reviews
Rating 2 - Terrible. 10 out of 354 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Dirk, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel smack in the middle of everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sanjay

Stayed 1 night in Feb 2025

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great service and very polite staff.

Stayed 2 nights in Feb 2025

10/10 Excellent

Romolla

Stayed 1 night in Jan 2025

10/10 Excellent

Risuna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

F

Stayed 1 night in Dec 2024

10/10 Excellent

Zeyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mahdiyyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shafiq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing customer service

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Faye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nereshnee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bhugwanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, great for a short stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Stayed 2 nights in Aug 2024

10/10 Excellent

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Stayed 1 night in Jul 2024

10/10 Excellent

Tasleem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Tiresh Sewlall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and bar tender was awesome
Stayed 3 nights in Jun 2024

10/10 Excellent

Lizelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nolan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jun 2024

10/10 Excellent

Adilah

Stayed 2 nights in Jun 2024

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