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The Riverside Hotel

4.0 star property

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Photo gallery for The Riverside Hotel

Reception
Property entrance
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas
Breakfast, lunch, dinner and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
  • Place, Beachwood Mangroves Nature Reserve
    ‪3 min walk‬
  • Place, Durban Beach
    ‪2 min drive‬
  • Place, Golden Mile
    ‪2 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room Single Use, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking, River View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Garden View

Deluxe Double Room, Non Smoking, Garden View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, River View

Family Suite, 2 Bedrooms, Non Smoking, River View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking, River View

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use, Non Smoking, River View

Deluxe Double Room Single Use, Non Smoking, River View | Bathroom | Designer toiletries, hair dryer, towels

Deluxe Double Room Single Use, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Durban North

Within a short walk of Beachwood Mangroves Nature Reserve, The Riverside Hotel is within a mile (2 km) of Durban Beach. This 169-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Beachwood Mangroves Nature Reserve - 3 min walk - 0.2 miles
  • Durban Beach - 2 min drive - 1.2 miles
  • Golden Mile - 2 min drive - 1.2 miles
  • Japanese Gardens - 2 min drive - 1.2 miles
  • Umgeni River Bird Park - 2 min drive - 1.0 mile

Getting around

  • King Shaka Intl. Airport (DUR) - 27 min drive

Restaurants

  • ‪Capsicum @ Britannia - ‬3 min drive
  • ‪Steers - ‬4 min drive
  • ‪LoveCoffee - ‬3 min drive
  • ‪Delfi greek taverna - ‬3 min drive
  • ‪Chicken Licken - ‬5 min walk

About this property

The Riverside Hotel

At The Riverside Hotel, guests enjoy features like an outdoor pool, a gym, and WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and 32-inch LED TVs with satellite channels and pay movies. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Kitchenettes, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (ZAR 55); wired internet (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 140 for adults and ZAR 100 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hops
  • Riverside Cafe
  • Riverside Poolside Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 5 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 100 for children
  • Fee for wireless internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired internet in public areas: ZAR 55 (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

Frequently asked questions

Is a free cancellation option available at The Riverside Hotel?

The Riverside Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Riverside Hotel?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at The Riverside Hotel on Jun 29, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Riverside Hotel?

This hotel is located in Durban North, a short 19-minute walk from Umgeni River Bird Park and also 19 minutes on foot from Japanese Gardens. You'll also find Beachwood Mangroves Nature Reserve and Windsor Park Golf Course less than a mile away.

Will I be able to park at The Riverside Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Riverside Hotel feature a casino?

No, The Riverside Hotel doesn't have a casino.

Is there an indoor pool at The Riverside Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:30 PM.

Is The Riverside Hotel good for couples?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and 2 bars/lounges.

Are there hot tubs at The Riverside Hotel?

No, there isn't a spa tub at this hotel.

Does The Riverside Hotel have a restaurant that serves breakfast?

Yes, The Riverside Hotel serves buffet breakfast for a surcharge each morning at Riverside Cafe.

Does The Riverside Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Riverside Hotel though service animals are welcome.

Are there connecting rooms at The Riverside Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Riverside Hotel?

The closest major airport to The Riverside Hotel is King Shaka Intl. Airport (DUR), which is 18.1 mi away (27 minutes by car).

Can I book a room with a balcony at The Riverside Hotel?

No, you won't find guestrooms with balconies at The Riverside Hotel.

Does The Riverside Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Riverside Hotel.

The Riverside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 218 reviews
Rating 8 - Good. 81 out of 218 reviews
Rating 6 - Okay. 43 out of 218 reviews
Rating 4 - Poor. 15 out of 218 reviews
Rating 2 - Terrible. 8 out of 218 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2025
Verified

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water issues!!!

Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst

They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Zarina

Liked: Cleanliness, property conditions & facilities

Terrible service average hotel

I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Was a good stay overall
Stayed 1 night in Jan 2022
Verified

6/10 Okay

michael

Liked: Cleanliness, staff & service

Hotel tried cancelling booking after payment.

Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
Stayed 1 night in Dec 2021
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was comfortable, central location, quiet with professional staff. Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons 1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels 2. Extra bath towels were not available as they were all in the dryer. Really? 3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day. 4. Hand towels were not replenished with 2, only 1. 5. Bath towelling mat was never replenished for 2 of my 3 night stay.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brilliant weekend of rest and relaxation

Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
Stayed 2 nights in Jan 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Jan 2020

The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Musawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Initially confusion but it was resolved amicably

I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay

Amazing place
Stayed 1 night in May 2019
Verified

8/10 Good

Albert

Liked: Room comfort

Not four star

Although the institution offers amenities usually offered by four star hotels I'm not convinced that Riverside is always deserving of four stars. Amenities were generally good however staff performance requires some corrective action. Staff appeared unprofessional at times specifically restaurant and front desk staff. Breakfasts on most mornings was late. Flies were noted on buffet food. Despite me highlighting it to staff nothing was done by staff about it at the time. Breakfast cutlery was dirty. Salt sellers were filthy. The cup on the breakfast table had dessert from the previous night still in it. Clearly not well washed nor checked by staff when setting the table. Management did take corrective but I should not be required to highlight unhygienic concerns to them especially not a four star hotel. One wonders what happens in the kitchen. I rate this hotel three stars at best.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Nnditsheni Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We had amazing time
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Wally

Liked: Cleanliness, staff & service
I was disappointed with the small room allocated to us as on 2 other occasions we had large spacious rooms and a bath for my wife. A bit noisy this past weekend
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a beautiful stay. Lovely spot within close proximity to all amenities,yet hidden from the crowd.Clean rooms and comfortable beds . Would do it again
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a family visit to Durban

Was a nice stay!
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Wayne

Liked: Staff & service, room comfort
Unfortunately there was a cockroach in room 302, and the water in the shower took long to drain.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The only problem was at check in. Person behind the counter was not very friendly. Service was a bit on the slow side although they were very friendly and helpful. Overall had a good stay
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay. Breakfast included was nice and the rooms were beautiful and comfortable
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is central to everything, best hotel in Durban
Stayed 15 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and affordable hotel close to everything

Very nice experience, I've already recommended this hotel to my friends
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aha The Riverside Hotel

Excellent Hotel. I loved everything about it!!!!!!!
Stayed 2 nights in May 2018

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